4.2 – 1,356 reviews • Restaurant
Since it was founded in 1958 as a single pancake house in Ohio, Perkins today has nearly 300 restaurants in 32 states and Canada, of which approximately 85 are company-owned. Committed to delivering 100% satisfaction through service excellence and positive dining experiences, the brand embraces a Kindness Served Daily philosophy.
Kid-friendly chain known for baked goods, breakfasts & other standards in dinerlike digs.
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Home | Perkins American Food Co.
The $10.99 Burger, Fries and Pie combo is back · Pie Pancakes · French Silk Hot Chocolate & Cold Brew · NEW Family Meals · Our Locations · Build-A-Breakfast.
Reviews
Fearless
Kaylaa was absolutely amazing! From the moment we sat down, she made us feel welcomed and taken care of. Her energy was warm, friendly, and genuine — you can tell she truly enjoys what she does. She was attentive without being overbearing, checked on us at all the right times, and made sure everything was perfect throughout our meal.
Not only was she professional and efficient, but she also had such a positive attitude that it made the entire dining experience even better. She handled everything smoothly and with a smile. If you have the chance to be served by Kaylaa, you’re in for a great experience. We’ll definitely be back and hope to have her again!
… moreAlliy Milton
Kaylaa truly went above and beyond in every way. From the start, she made us feel like more than just another table.. she made us feel genuinely valued. She was incredibly attentive, thoughtful, and proactive, anticipating our needs before we even had to ask.
When we had questions about the menu, she didn’t just give quick answers.. she gave helpful recommendations and made sure we felt confident in our choices. She checked in at the perfect moments, kept everything flowing smoothly, and handled every request with patience and a smile.
What really stood out was the extra effort she put in to make our experience special. Whether it was small details, quick problem-solving, or simply her positive and uplifting energy, she made the entire visit memorable. It’s rare to find someone who puts that much care into their work.
Kaylaa is the kind of server who turns a good meal into a great experience. We will absolutely be back and hope to see her again!
… moreTrymane Lee
We made a quick stop at Perkins in Brookings before driving down to Sioux Falls, and we’re so glad we did. Kaylaa provided some of the best service we’ve had in a long time. She was welcoming, attentive, and made sure we felt comfortable right away.
Even during a busy time, she never seemed rushed or distracted. She handled everything with grace and efficiency, and her friendly personality made the meal even more enjoyable. It’s refreshing to encounter someone who truly seems passionate about customer service. If you’re dining here, ask for Kaylaa — she elevates the entire experience. We’ll definitely be back when we’re in the area.
… moreHadlee Peterson
I had Rose as a waitress and let me tell ya I would go to war for her. She’s super sweet, takes great care of you, knows how to answer every question and overall does an amazing job! The environment is calm and clean. It’s a great place to sit down have some dinner and conversations.
… moreWest’Lee G
We pulled into Perkins in Brookings pretty late after a long stretch of highway driving, and honestly, we were just hoping for a decent meal. What we got was an incredible experience thanks to Kaylaa. She welcomed us with such a bright, genuine smile that you could immediately tell she cares about her guests.
She handled our table with professionalism and ease, even while managing several others. Our food came out hot and fresh, and she checked back at perfect moments to make sure everything was just right. She even made sure we had to-go drinks for the road without us asking. It’s rare to find service that feels both efficient and heartfelt. Kaylaa truly made a difference in our morning and we’ll absolutely stop here again when passing
… moreJohn Williams
We love Perkins and the main reason is because of the amazing service. From top to bottom, front to back they are so amazing. We especially loved the service given to us by our waitress Tiana, she was so please t, nice and helpful. She really gave us a great start to our day.
Denise the manager is amazing & runs a great crew. Mike & the kitchen staff always serves us a wonderful meal. Thank you
… moreCharmaine Peterson
We had the pleasure of being served by Kaylaa, and she was absolutely amazing. From the moment we sat down, she was friendly, attentive, and made us feel genuinely welcome. She checked on us regularly, made sure our drinks were refilled, and had such a positive attitude that it truly elevated our dining experience. Kaylaa’s service was easily the highlight of our visit.
Unfortunately, the food did not live up to the same standard. While it tasted okay at best, the presentation was very disappointing. The dishes looked like they had simply been thrown onto the plates without any care or attention to detail. It definitely took away from the overall experience.
If it weren’t for Kaylaa’s exceptional service, our visit would have been much less enjoyable. She deserves recognition for doing such a wonderful job, even though the kitchen missed the mark.
… moreAiden McCloskey
Rose has been our server a few times and knows what kind of people we are. If the restaurant is empty we do enjoy to chitchat and joke around a little. She is quite good at what she does and has definitely earned the place she’s at right now. I enjoy coming to Perkins and look forward to her being our server. Sharing my engagement with her was fun and it felt like I was telling a friend good news rather than just speaking to someone who could care less, which is exactly what I love to find in my server.
… moreEagan Clark
My server’s name was Zoey and she was such a joy. She was prompt and was very kind and polite. I am so glad I made the decision to eat here. The manager was amazing as well, checked on me multiple times during my meal. Very happy and will come again:)
… moreNathan Rieck
Stopped in for supper, around 7. It did not appear to be busy. We were told there was about a 15 minute wait. That’s not bad, so we waited. The wait time was about 30 minutes. The time we waited to order was a reasonable amount of time. I ordered pancakes and sausage. The wife ordered a breakfast platter. After about 40 minutes we were in the process of getting up to leave when our server brought our food. I mentioned to her we were just getting ready to leave, she did apologize for the delay. I asked if the food was fresh, she said it was just made. I ate my sausage, they were a little slimy. The pancakes were cold and hard. I opted to not eat them. The wife’s meal was ok. The server did comp the meal. Her name wes Jersie.
She was a good server. At one point we heard her tell another customer, unfortunately there is no manager on duty.
Clearly we were not the first to complain.
Will not be eating there the next time we are in Brookings.
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