Our menu features an array of mouth watering Grilled Penn Station submarine sandwiches, fresh-cut fries and hand-squeezed lemonade. All sandwiches are prepared fresh in full view of the customer using delicious hearth-baked bread, USDA Choice Steak and the finest meats, cheeses and vegetables. The potatoes are hand selected, fresh-cut and flash-fried in cholesterol-free peanut oil. The lemonade is made from scratch every day using hand-squeezed lemons.
Grilled sub sandwiches, fries & fresh-squeezed lemonade star at this counter-serve chain.
Address and Contact Information
Address: 2085 W Hwy 50, Fairview Heights, IL 62208
Phone: (618) 632-7366
Website: http://www.penn-station.com/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Even with that going on, he still made sure customers (including myself) were taken care of. I got my food quickly, and it was fresh and delicious. His attitude, calmness, and customer service skills were outstanding, and I feel he deserves recognition for the way he represented Penn Station. Employees like him are the reason I’ll definitely be coming back!
Please re-train your staff so they won’t ruin Penn station again. We love this brand.
We dropped by the Fairview Heights, IL location today (9/20/25 at 12:15pm) for our weekly date, and I went in to order. I ordered our usual —two large artichoke subs, add mushrooms and all the veg. The man at the register asked if I wanted thousand island, and I said yes, because the artichoke sub comes with sauce, and I just assumed that’s what he was calling it.
We got home with our subs and discovered we had gotten two Reubens. Ordinarily, we aren’t the type to fuss, and would have just eaten them, but with these being meat, it wasn’t an option. So we returned to the restaurant, and trying to be kind and accept my part in the situation, I said “Hi, I think I must have miscommunicated. I had ordered two Artichoke subs, not Reubens.”
The man at the register bluntly and rudely replied “No you did not. You ordered Reubens.” I explained that we don’t eat meat and I wouldn’t have ordered those, that there must have been a mistake made between us, but he adamantly insisted it was my fault, that I ordered the Reubens, and if we wanted new sandwiches, we had to pay for them.
We will never go back to this location.
The man claimed to be the franchise owner, Cory Lyle. I was shaking and almost in tears when we left—there were customers in the store, and I have never been so insulted, embarrassed, and disrespected by a supposed business owner before. All over a pair of sandwiches.
We don’t want anything. We don’t want coupons or discount or anything. We just want this person held accountable for the absolutely abhorrent way they treated loyal customers.