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DIRTY the windows and appliances (stainless drawers) were dirty, grubby fingerprints.
SERVICE waiting for overdue online order the barista was talking with friends about personal topics. 3 people working no greeting basically felt like an invisible customer but no one asked why I was standing there at the counter APP open for my order. Finally stood in line to get someone to bag coffee beans because the online order was not in pickup area.
OVERALL: the place needs a good cleaning and wash the door windows because grubby windows is a tell-tale sign they cleaning practices are below average. Not going back to that location.
… moreWILL NEWTON
Terrible experience with the quality compared to most peets coffee visits. The coffee was made in a small/med instead of the ordered large. Instead of remaking this location added more ice and blended a watery p.o.s., i called to seek resolution and was interrogated about my order when the price and person should have been reviewed first. Terrible job team/shift lead.. if there was any semblance of leadership Karly. It takes 1 second to listen and 5 to interrupt so next time save time. Having been a manager myself I would have asked my staff if they acted accordingly, expressing my apologies if not and offered a full remaking and reimbursement for my teams failed attempts. You and your team failed…. mostly you because your leadership was sub par. I hope you learn and enhance as a result…
… moreRt Galvez
There’s always room for improvement
“Its better to sip a warm coffee in a mug”l
Coffee is freshly grind and brewed
Boxes of tea is availabl.
Freshly grind mix coffee by request is also available upon request.
… moretony silveria
Best Peet’s in the area. Consistently amazing and efficient. The staff are always making my day phenomenal. The free pour art makes me smile every time. They should have clear lids and promote The Art of the Pour. See for yourself.
… moreAleesa
This is my favorite Peets in the whole Sacramento area. The staff are always on it. They are fast. They are nice. They genuinely make a coffee shop feel like it’s what a coffee shop is supposed to feel like. Clean, nice, chill, low-key but efficient.
The only thing I wish they could improve on was the seating options. They just got rid of their booth options and it makes me hecka sad. 🙁 I like cozy seating and wish they were open later.
Thanks Peets on Madison <3
… moreOCTAP LC
Pete’s coffee taste is excellent. It is Craftsmanship coffee. Is of roasted to perfection.
… moreShiva Narayanan
My fav goto place, super cool place to hang out and enjoy the coffee! This has been my regular place for the last 4 years!
… moreBrian Mcdonald
Staff and drinks are AMAZING. best coffee in town. Stephen, jordan, tiff, jimmy, noah , all recognize and remember my drink. They make me feel like family. Atmosphere here is super relaxing. Great for conversations, contemplation and relaxation. Drinks are stellar. Make sure to try the iced cold brew. Lots of outside tables
… moreB Hernandez
I drive here at least once a month to drink there coffee. My stomach does not allow for more as it gives me the worse you know what. But its not there coffee that does it its just coffee in general. But let me tell you the bathroom is very clean before i use it. I love the staff. Muchelle is the greatest. Very good with here hands and handling my drink. Over all they are all great. See you again next month when my you know what clears up.
… moreYNB 201
I love Peets with all my heart. But this is the only location I will never go to. I ordered a french hazelnut latte with oat milk and an extra espresso shot.. I received a cup of oat milk. i called and the lady i spoke with on the phone didn’t really seem to care or believe me so here’s the proof lol. can’t believe i even have to post this
… more