At Papa Johns Pizza in Prosper, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Prosper pizza for any occasion. Call us for pizza delivery in Prosper or stop by 2111 E. UNIVERSITY DR for carryout to order the best pizza in Prosper, along with breadsticks, wings, and more!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
bharath shyamgopal
Today I ordered a veggie thin crust pizza from this location and went for pickup. Unfortunately, the pickup experience was disappointing. When I asked for red pepper flakes, I was told they were chargeable, so I paid for two. The staff member was very rude in his behavior — instead of handing them to me, he threw them on top of the pizza box. He also did not provide garlic sauce.
I’m not concerned about the sauce itself, but customer service really matters. A little politeness and basic courtesy can make a big difference. Because of the rude behavior, I would not recommend this location.
… moreDerrick Dennard
Order some breadsticks 15 before I got off work. Did a couple of stop before getting there.
The inconsistency of the breadsticks looked horrible.
They were hard and dry. I’ve had better breadsticks from circle k or out of the frozen section at the grocery store.
The customer service and quality is to be so much better. Now it seems like no one cares at all.
Just lost a customer.
… moreShaun Wright
The food that was delivered by Doordash was luke warm as it looked like the driver had 2 or 3 stops ahead of me as I was following the driver thru that Doordash app that I thought was being delivered from the Papa John’s store not thru a 3rd party. Site online from my laptop was bad when I logged out and then tried to log back in I got an error message. I can not recommend this store as like they say 1st impressions makes a difference and I was not impressed with the temp of the food and the taste was not up to my standards.
… moreRavi Dalal
This location is the worst in the area. The attitude of the employees is another level! I ordered medium pizza and the crust was baked so thin. I showed them the picture online on how original crust should look like, the employees telling me that this is how it is. Offered me to remake the pizza, I said yes. But I am 100% sure, he handed me same pizza after 7-8 mins. I didn’t want to argue so I left! But not going back here! Please avoid this location at all costs! I complained but no call back whatsoever!
… moreRon Sims
This is my first time at this location. Very good pizza and very friendly staff. Very fast service walked in, and it took about 10 to 15 minutes to get the pizza. There was a steady estream, a traffic not a lot of places to park, but overall there was a very good experience.
… moreFreddie RPTX
The pizza place is just 3 miles from my home, but the pizza came cold. The delivery driver couldn’t use the gate code, so I had to open the gate for him. He complained about not having time for such issues, even though I was his last delivery for the day. When I received the pizza, the box felt cold with no warmth at all, and the base was soggy. The pizza itself tasted undercooked.
I’d already paid $31.02 online for the large pizza, which originally cost $21. As I took the pizza, the driver asked for a signature and a tip. I signed and told him I’d tipped online. He shouted at me, demanding a tip. I refused to tip again since I’d already done so online.
Considering the pizza arrived cold and the place is just 3 miles away, it doesn’t make sense. It was supposedly en route for only 7 minutes. I’m disputing this charge and will advise others in Prosper to avoid this Papa John’s until they address these issues.
Without question the worst pizza I’ve ever had from Papa John’s the worst absolute worst delivery and the worst experience.
… moreTeresa Smith
I placed my order before 7:30 and my incorrect order arrived over an hour later. I was informed a Door Dasher stole my order and that was the reason for the holdup with its delivery. However stolen order or not to have my food incorrect isn’t theft but negligence of my money and most importantly my time. Papa John’s has become pure dumpster juice and this location has really sealed the deal for them to be on ice with me indefinitely.
… moreMichael F
Ordered a loaded pizza for a total of $27. Pepperoni, Canadian bacon, black olives, mushrooms, green peppers and extra cheese. Sounds good huh! Well, we picked it up and it looked like the pic with insufficient toppings for what was requested and paid for. I’m normally a pizza hut guy but thought I would give PJ’S a try. One and done. Won’t try it again and deleting the app.
… moreJoshua Medina
Staff was nice, but by all means, I absolutely do not reccomend the XL Shaq pizza. Website states that its supposed to have extra pepperoni, and extra cheese. They gave me a box with a squished and exploded garlic cup. And just look at that pepper! It looks like they dug something up from under neath the oven and through it in my box.
This USED to be an outstanding location. Wondering what happend. I’ll take my business to another pizza spot from now on.
… moreAbe Kuhlman
Ordered pizza tonight for delivery at 6:30. Two hours later and still nothing. Called multiple times unable to reach anyone. My husband thought he would drive over and attempt to pick up our food. Places is packed with upset customers waiting for 30+ minutes. They have plenty of staff, so they clearly lack management and they don’t care. I would cancel my order if I could, but have no way to do it. Now is is just indefinitely delayed.
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