Papa Johns Pizza

  3.1 – 294 reviews   • Pizza restaurant

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At Papa Johns Pizza in Decatur, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Decatur pizza for any occasion. Call us for pizza delivery in Decatur or stop by 3082 North Main Street for carryout to order the best pizza in Decatur, along with breadsticks, wings, and more!

Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Take out ✔️Delivery Papa Johns Pizza 62526

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Reviews

Jennifer cook
Got a large pizza today there was a big portion with no cheese how do u forget the cheese walked in to get it there was nobody in view except a baby on the counter I ordered original crust it definitely was super thin this store needs folks who wanna work might get more business will never return here
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Jasmine Edwards
Extremely disappointing experience at this Papa John’s location. Our order was transferred to DoorDash without notice, and instead of handing us the food as requested, it was left on the ground—not even at our door. The pizzas had minimal cheese (even the half-cheese one had toppings in the wrong place), and the boneless wings were barely sauced.

We called to resolve the issue but waited over 10 minutes with no answer, so we drove to the store. When we arrived, the manager had to be called in from outside—she was sitting in a car with someone else. She offered to remake the food and said she would refund the order. I paid with Apple Pay via my USAA card, which typically alerts me to refunds immediately. Despite being there for over 20 minutes, no refund notification came through.

She reassured me that it had been processed, but by the next morning, not only was the refund still missing—there was an additional unauthorized charge from the store. This was unacceptable and feels like a complete violation of trust. I do not recommend this location at all.
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Richard Flanagan
I ordered my pizza online. Said it was being delivered by doordash. They didn’t knock. They didn’t ring up my doorbell. Nothing. The app finally says that it had been delivered. Look outside and my pizza just sitting on the ground. Why can’t a doordasher ring your doorbell? Delivery drivers were the lowest of the low in a pizza store and they managed to replace them with even lower paid employees. My pizza was ordered well done and it’s obviously not well done. The toppings aren’t even close to the edge of the sauce line. The pizza is just really poorly made.
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Chad Pelt
I’m a fan of Papa John’s, love the crust, like the sauce, and the garlic butter is divine. With that being said, I have to say this is possibly the worst Papa John’s pizza I’ve ever purchased . It’s not a complicated pizza, it was a beef and bacon pizza on original crust. When I got it home, I live a half mile away, the crust was so crispy that it would shatter when you attempted to bite it or break it. Not to mention it was nearly flat like it hadn’t risen. This was very disappointing, especially since this was my first visit to the Decatur store.
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Dionn Ownbey
I ordered 2 New York style pizzas. Jacks pizza would look more appealing than this… I also ordered boneless wings at the same time online. I get the confirmation email.
I get there and they only had the pizzas so I had to order and wait for the wings . This whole order was a mess!
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Greg Trimby
We went on wacky Wednesday and took advantage of a large specialty pizza for only $11.00 with coupon. The pizza wasn’t even as good as a Jacks frozen pizza. It had less toppings than a Jack’s and was missing two ingredients. Sad to say they lost our business.
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Tim Dail
They reduce the cheese for every topping you add. That’s pretty well known. This was my two-topping pizza with extra cheese tonight. Hardly any toppings or cheese on it. One part had no cheese or toppings at all. Just thrown together. No instructions followed.
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Jenny Ann
First and last time I will eat here.. You would figure that being able to read is required but apparently not. Ticket says no olives, pizza has olives. The other pic is just how greasy the pizza was.
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Courtney Moretz
I ordered online and when it got here it was so sloppy as if they dropped it. But I called the store and they immediately sent fresh ones out.
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La’Marr Twenty-Two
Trash as usual. Last three times my food has been horrible. Then on top of that they don’t answer the damn phone so you cant even talk to a manager or have the issue corrected. Management obviously doesn’t care about the quality of the food. They’re just there for the check
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