Brent Myers
Placed a pickup order from this location for the 1st time yesterday and unfortunately had a couple of hiccups with my order. In their defense, they were extremely busy but with the price of eating out nowadays, it can be very frustrating when things aren’t correct. The Manager (Ryan) could see that I was frustrated and stepped in to make things right, to which he did! Would like to extend a huge thank you to Ryan for his professionalism in handling this situation! I will definitely order from this location again, just because of him!
… moreBONITA ROSE
Recently order one door dash , called to make sure my wings were well done . First employee answered placed me on hold just to be connected to an employee who seemed to have an attitude when i asked for my wings to be well done. I was told they’ll be well done and when i received them they in fact weren’t I’m highly disappointed. Luckily i have the proper kitchen aids at home to fix you alls mistake smh .
… moreKurt & Trudy Shaffer
Absolute horrible rude experience. Had to wait an hour for delivery and they never delivered it. I called and they put me on hold. After 15 minutes I called from my husband’s phone and they hung up. Called again no caller id and they put me on hold after telling them I’ve been on hold on my other phone for 25. Then they hung up and we got a text that they delivered to the wrong house and would deliver in a bit. Now it’s 7:45. Husbands goes down there to get a credit to our card and the “ manager” was rude and told the guy to make my husband wait to credit his card! I’m contacting that store owner. He needs to know his team sucks . Will never order papa John’s again
… moreChad Mccoy
If I could give less than one star, I would… I have had terrible encounters at this store, but saturday morning takes the cake. I waited one and a half hours for my order, the store manager didn’t care and was nasty with everyone that came in, then, when I got home, the pizza was flat as a piece of paper and terrible, i’m assuming they were using dough that was made thirty minutes prior… Once again he didn’t care, he told the lady to issue three pizza credits on my account, I went to use them today, and he said they weren’t there.I literally looked at him and said you were here on saturday when you issued them when I got those garbage pizzas, and he didn’t give one care in the world. i’m assuming the district manager doesn’t care either, by looking at all the terrible reviews. It’s really not that hard to find people who do good work and care… There are so many pizza options in Ohio, you would think he would put a little effort in along with some professionalism and customer service….not here. Avoid this place at all cost.
… moreMoe Atari
Worst place ever, guys are so rude, we ordered some pizza for delivery, they came and ring the door one time and they left, it’s wasn’t even a minute!!
Called them back about the order they said they called and waited for a while!! I can’t imagine how people could lie like that, I’m not wondering how businesses shouting down, because of employees like this, guys don’t go their ❌❌❌❌❌❌❌❌❌
… moreTracy Salyers
Didn’t pick up food but am delivery driver for Uber and the guys Ryan and Steve that work there were so nice and treated me like a customer not an Uber driver! Very nice!!
… morelondon crews
Genuinely terrible. They have not delivered our pizza twice delivering it to the wrong house which like how do you even do that? How lazy are you get? Better drivers get better employees like bro terrible service.
… moreChris Colyer
Order pizza at 7 :23 , walked in at 7:40 . Not person said anything to me . A mother customer walked in and was asked there name. I had to ask at 7:57 for help pizza had been setting there the entire time . Food cold when brought it home .
… moreJulie Walker
Ordered from the new subdivision but, while it took a minute, well worth the wait! Super soft crust and just an all around great pizza! Great job everyone! Yummy!
… moreKristal Allen
Terrible Customer Service! My pizza was delivered an hour late- of course it was cold! I called to have it remade and the driver rang the doorbell and threw my pizza on the ground! I will be contacted Corporate on Monday. I just took the pizza back and the manager’s first response is- “I’m going to call the police!” So your business thinks it’s alright to provide horrible service and now you want to the police involved because I question your lack of service!
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