Papa Johns Pizza

  3.0 – 293 reviews   • Pizza restaurant

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At Papa Johns Pizza in Louisville, KY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Louisville pizza for any occasion. Call us for pizza delivery in Louisville or stop by 3511 Springhurst Commons Drive for carryout to order the best pizza in Louisville, along with breadsticks, wings, and more!

Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Papa Johns Pizza 40241

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Order: Order online

papajohns.com

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Call us for pizza delivery in Louisville or stop by 5000 Mud Lane for carryout to order the best pizza in Louisville, along with breadsticks, wings, and more!

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Reviews

Kayla Wilson
Wish yall would stop burning my pizza I mean yall did ts the last 3 times I order here like dang next time I’m about to just make yall re do it next time cause who wants a well well done pizza that’s annoying . Set a timer or something I didn’t think I had to call the store and request yall for my pizza to be made normal just so yall wouldn’t make my stuff well well done. Do better fr
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Miranda Thompson
I have been ordering pizza from this location for 3 years now. I have experienced a lot of good pizza and MOSTLY undercooked pizza here. It seems that getting pizza that is not undercooked here is unfortunately dependent on the mood of the employees there because 7 out of 10 times I receive undercooked pizza and cheese sticks as well as undercooked garlic knots. I shouldn’t have to say this in a review but please… if someone puts that they want their pizza cooked well done (like I do every time)… ACTUALLY DO IT. I’m sick and tired of having to call and ask for a re-delivery and wait LONGER to eat a pizza that should have been cooked to a safe to eat temperature the FIRST TIME I ordered it that day. I have ordered directly through the website majority of the time and when Doordash picks up my order, I genuinely feel sorry for these Dashers when they have to wait 30 minutes- 2 hours for ONE order as well as locals having to do the same. Please step your game up Springhurst Papa John’s, I genuinely do not want to go to a location 25+ minutes out of my way when ya’ll are 10 minutes away.
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Cory Snyder
Terrible experience. If I wanted burnt pizza, I would ask my wife to make it! I would not order from Papa Johns period. I ordered a 25 dollar pizza and this is what i got. Burnt crust, no extra cheese as paid for. I called the manager and they were supposed to refund my order. Manager was rude and sounded like a kid. 10 days later no refund. Stay far away from this store. You can get a better pizza from Sams Club at a third of the price.
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Elisha Russell
This is literally the BEST papa John’s I’ve been too! Highly recommend. Staff is super friendly & very understanding. The pizza is always fresh & so good!
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Jessica Ruge
Very pleased with my recent purchase. The food was hot and fresh. I made a mistake when placing my order (I selected the wrong type of crust). Even though it was my error, they replaced the pizza free of charge. They even let me keep the original pizza. That level of service is rare nowadays. We’ll definitely be back. Also, I got a large 1 topping, a medium cheese, a papadia, chicken bites and garlic sticks for under $35. Can’t beat the value.
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Nicole Hicks
Papa John’s has really gone downhill. This particular location is about as bad as it gets. This is the 3rd straight time we’ve gotten carryout from here and had an issue with what we received every time. I’ve finally learned my lesson. This is my LAST visit. This time we got home to find that they left the CHEESE off of our pizza and forgot the garlic Parmesan sauce on our garlic Parmesan breadsticks. Not to mention on the one pizza that actually was correct, the garlic sauce was open inside the box and spilled all over the pizza making it extremely soggy to the point it was not edible. This pizza is expensive and not one item was worth eating. Getting through to talk to someone with any sense at all……good luck. Worst. Ever.
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Halid Ibrahimovic
Terrible pizza and cheese sticks. Do not recommend and will not buy again. New employees every two weeks, probably terrible upper Management, Regional Management.
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isley harper
Order three pizzas one is flimsy and soggy the cheese sticks were all over the place food looks like it was tossed around Pizza is a disaster!
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Kevin Carson
Ordered from here, didn’t get the correct order, called and they redelivered the order but again gave me the wrong order. Called again and was told they can’t do a refund but can give me a credit to use on a future order, but was never told it expired after 30 days. So that expired and I never was able to get the food I actually order. This place is a scam
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Kerry
First off I hate the new call center they had now for all the stores the girl repeated my order back to me about 5-6 not to say I was on the phone talking to her for about 15 mins just to place a order!! Then my wife got a chicken Alfredo and when she got it no noddles and she asked for extra sauce that wasn’t even on the ticket LAST TIME PAPA JOHNS WILL EVEN GET MY MONEY!!! … THEY HAVE GONE DOWN HILL SINCE JOHN SYNDER SOLD IT!!!
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