Papa Johns Pizza

  3.4 – 337 reviews   • Pizza restaurant

Social Profile:

At Papa Johns Pizza in Louisville, KY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Louisville pizza for any occasion. Call us for pizza delivery in Louisville or stop by 5000 Mud Lane for carryout to order the best pizza in Louisville, along with breadsticks, wings, and more!

Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Papa Johns Pizza 40229

Order and Reservations

Order: Order online

papajohns.com

Photo Gallery

Related Web Results

papa johns stores in louisville, ky

PAPA JOHNS STORES IN LOUISVILLE, KY · Dixie Highway. 10627 Dixie Highway. Open Closes at 12:00 AM · S. Hurstbourne Pkwy. 221 S. · Preston Highway. 5010 Preston …

Papa Johns Pizza Delivery & Carryout – Best Deals on Pizza, Sides …

Enjoy the ease of ordering delicious pizza for delivery or carryout from a Papa Johns near you. Start tracking the speed of your delivery and earn rewards …

Papa Johns Pizza Outer Loop #131

Call us for pizza delivery in Louisville or stop by 165 Outer Loop #131 for carryout to order the best pizza in Louisville, along with breadsticks, wings, and …

Last Updates

Reviews

Danielle Williams
For the second time now dealing with this store, the pizza was ordered and delivered with a hair in it. No big deal, you should follow health and food guidelines and wear hair nets but oh well i guess. The first time the manager fixed the issues politely and with no issues. This time the manager seemed to think we were lying about it, maybe for a free $10.00 pizza but here’s the proof. Tried sending the pizza back so she could see but driver didn’t want it. Your drivers hair was the same as the one in the pizza but you said no one had curly hair. He had a curly beard, which is still hair. Time to source pizza elsewhere. Your manager needs customer service training!
… more
Amy Foley
We ordered 3 Papa Pairing medium pizzas. They were the size of a personal pan pizza and over cooked. Probably won’t be ordering from them again any time soon. Seems like their quality has gone down and prices went up. We used to order from them all the time.
… more
Brent Cunagin
Last time I checked, cheese was a major ingredient of a pizza! What kind of a person doesn’t put cheese on a pizza that a customer paid for? If you’re unhappy at your job find a new one. Plus, the girl that handed me my pizza opened the lid and looked at it before handing it to me and thought this was OK?
… more
Crystal Summitt
The papa Bowls are a disgrace Papa John’s I called the store to get some kind of offer of maybe exchanging replacing or refund the manager pretty much just told me I’m beat for my hard-earned money I will never order from Papa John’s again over this we just spent 40 $2 for toppings no option to even get noodles bread or anything you guys are a disgrace and my family orders from this store on mud lane at least twice sometimes even three times a week because we’re always on the go never again will I.
… more
SUNG JEE
One of the best pepperoni pizzas I’ve had in the last few days. Thank you very much, Papa Johns Pizza. It’s impossible to forget the wonderful flavor. The service was perfect. ❤️❤️❤️

On my last night in Louisville, I decided to have a simple and delicious meal: a pepperoni pizza from Papa John’s. When I went to pick up my order, I was pleasantly surprised by the service from Laken. Her kindness, attention, and generosity truly stood out, making the experience even more memorable. It’s rare to find this level of warmth and care in customer service, and I’m grateful for this great interaction. Also, the pizza was perfect – flavorful, crispy, and exactly what I needed to wrap up my time in the city.
Thank you, Laken, for making this night even more special!

❤️❤️❤️ ❤️❤️❤️
… more
Andrew Grant
I’m placed my order at 8:25. Delivery was supposed to be 8:50. It’s 9:50. I called the store once and they said my order was lost. They would remake it. Oder never arrived. Manager (who made sure to tell me he was from another store) couldn’t explain why my pizza was lost…
… more
TONY LAWSON
Had a long wait time even after My order was ready. I was charged full price even though I was ordering a sell item. They fixed it only to round up the change. Had to get the manager to fix that. Then tossed the change over the counter to the floor.
… more
Jordan Roy
Ive been to this location 3 times in the last month. SO IMPRESSED. they’re so friendly and make the pizzas loading them down. Best papa johns yet!
… more
Carlos Valiente
Fast food??
If you are hungry, go somewhere else. This is the slowest drive-through ever!! Very disappointing. I was sitting there forever. I placed my order at (11:10pm). The order was supposed to be ready in 24 minutes (11:34pm) not true! I got my food at (12:00am). They don’t pull cars over if their food isn’t ready. So don’t waste your time placing a mobile order. They keep the cars at the window until their order is ready. Of course, my order was not hot enough. Plus, when you get to the window, they take their sweet time to assist you. I do not recommend this place at ALL!

BAD SERVICE!
… more
Timothy Bledsoe
I ordered a pizza from Papa Johns Pizza #papajohns the driver never knocked on the front door to let me know the pizza was here. The driver left pizza sitting on the front porch getting cold. This is no excuse for this poor customer service.

I call the store I order the pizza from Mudd Lane Louisville Ky. I first spoke to a female staff member and asked why my pizza was left on the front porch without the driver knocking on the door. She informed me that the company used #doordash and the drivers do this all the time and there was nothing that can be done. I asked to speak to the manager. Conversation with the manager. I voiced my displeasure that door dash drive left my pizza on the front porch to get cold and did not knock. He said Papa John has a contract with Door Dash to help deliver pizza and there is nothing they can do about and it happens all the time. The manager said if I didn’t want it to happen I should pickup my pizza. This is extremely poor customer. If Door Dash does this multiple customers this reflects on poor customer service.

I recently ordered a pizza from #PapaJohns, and my experience was incredibly disappointing. The delivery driver never knocked on my door to let me know the pizza had arrived, leaving it sitting on my front porch and getting cold. This is completely unacceptable and reflects poor customer service.

I called the #PapaJohns location on Mudd Lane in Louisville, KY, to voice my concern. The first staff member I spoke to, a female employee, informed me that they use #DoorDash for deliveries and that this happens regularly. She mentioned that there was nothing they could do about it. I then requested to speak with the manager.

When I explained my frustration about the driver leaving my pizza on the porch without knocking, the manager simply said that Papa John’s has a contract with DoorDash and that it happens all the time. He even suggested that if I didn’t want this to happen, I should just pick up the pizza myself.

This is a major disappointment. If DoorDash regularly leaves pizzas undelivered to customers’ doors, it’s a huge reflection on the lack of quality customer service. I expected more from a company like Papa John’s. #DoorDashFail #PapaJohnServiceFail
#UnitedStatesNavyVeteran
… more
… View more

Leave a Comment