LilMama 54
I REALLY hate to write this but I gotta. The Wetumpka Papa John’s was once my favorite pizza restaurant (I stopped ordering weekly pizza from any other pizza spots not long after Papa John’s got established & running smoothly). Slowly but surely the quality of the food has gone downhill substantially It started with not receiving the extra toppings & cheese we were paying for (imho there should be more of the extra toppings than the standard toppings, several pieces won’t have even one piece). Also, now it’s a toss up on how the pizza sauce comes now, sometimes it’s tasty sometimes it’s bland, sometimes heavy/ sometimes scant (regardless of how thick you requested). The last straw was last night’s order, there is at least 1/3 of the sauce, cheese & toppings missing from the entire outer perimeter of both pizzas & they didn’t come with the extra toppings or extra cheese….AGAIN! We basically paid $35 for a LOT of hard, plain bread…and ghost extra toppings (see pic, it reminds me of service station slices). It makes me sad that such a great pizza place has dropped their quality so substantially. Maybe more training is necessary? Maybe a better more efficient way to read orders so that expensive extra toppings & extra cheese are indeed included? We aren’t rich so take out is a treat, when we pay so much for “pizza night “ we expect it to be delicious like it once was & with all the extra cheese & extra toppings we paid for.
… morej Buelman
This evening around 4:40 we visited the Wetumpka location with intent to order a small pizza. After a few minutes of being ignored, we left and will not return. There was a tall female (working the front?) with a look of being overwhelmed and a shorter female (working the dough) with tattoos that gave the taller one a look of disgust when we came in. It appears that they were busy, but also not happy to be there. Both of them noticed us and when the shorter one did, she had a look of disgust for whatever reason. We took that as our queue to leave. Why would we want to eat from a place that has attitudes like that? We weren’t acknowledged and it appeared that having an order taken would not be any time soon. We will not be back to this establishment.
… morewhitney jones
If I wanted to use door dash I would have ordered on door dash app! I don’t appreciate them using a 3rd party when dealing with food! It has been almost an hour since I placed my order at 415 on a Wednesday, it’s currently 5:10 and still no pizza! I live 7 miles if that from the establishment! I will never use this place again! Walmart pizza is just as good!
… moreSamantha Buchanan
Hands down the best location in the tricounty area for pizza! Even when busy, the food is delicious and worth the wait. The store is always clean, the staff is always kind and the pizza is SIMPLY fantastic!
… moreTerry Walker
I’m sure the food is good, the reason for the two stars is for the one in Wetumpka. Being a contract driver for DoorDash, I needed to use the restroom and was told I couldn’t. So I unassigned myself from the delivery and will decline all orders from them from now on. Being in my sixties, when it’s time, it’s time.
… moreDrake Bradford
I was disappointed when my pizzas took an hour to be delivered on a busy Friday night. Turns out they were totally worth the wait. My stuffed crust pizza was phenomenal and a contender for the best I’ve ever had. 5/5 ⭐⭐⭐⭐⭐
… moreLea Tillman
That staff was very friendly!
But my pizza crust taste horrible! Yuck! Ate the pizza toppings off the crust! Yuck, I know it’s a new place. But I didn’t like it!
Just wished the the pizza crust tasted better. I think your missing some ingredients in your pizza dough?
… moreJason York
It seems to be hit or miss at this location. I’ve ordered twice and it’s been great; twice and it was not so good. They’re quick, but for the price, consistently being good is expected.
… moreBrad D
Love Papa John’s pizzas but was given a 30 minute time to pick up. when I arrived, the pizzas were not even started and was told it would be another 20. As I am standing here waiting, they are taking phone orders and telling customers that theirs will be ready in 15 minutes. 50 and 15 are about the same right!?
… moreDavid West
The app would not let us place an order for delivery to our residence because we were out of the delivery area, for some reason. I contacted the store and the manager was very accomdating. We placed our order and within a half hour Heath delivered our food. He was very pleasant and made sure we had plates and utensils. We usually order from Dominos, but this experience was a nice change. Will definitely be ordering from them again.
… more