Papa Johns Pizza

  3.4 – 231 reviews   • Pizza restaurant

Social Profile:

At Papa Johns Pizza in Birmingham, AL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Birmingham pizza for any occasion. Call us for pizza delivery in Birmingham or stop by 4629 HIGHWAY 280 S # A for carryout to order the best pizza in Birmingham, along with breadsticks, wings, and more!

Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Papa Johns Pizza 35242

Hours

Thursday10 AM–11 PM
Friday10 AM–12 AM
Saturday10 AM–12 AM
Sunday10 AM–11 PM
Monday10 AM–11 PM
Tuesday10 AM–11 PM
Wednesday10 AM–11 PM

Address and Contact Information

Address: 4629 US-280 A, Birmingham, AL 35242

Phone: (205) 980-7272

Website: https://locations.papajohns.com/united-states/al/35242/birmingham/4629-highway-280-s-a?utm_source=gmb&utm_medium=organic&y_source=1_MTA2OTA4MTUtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Order and Reservations

Order: Order online

papajohns.com

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Reviews

Kim Jones
Not sure about the food ordered at 11:30 delivery never came went to store not even in the oven at 1:15 driver guy is nice , cook is super angry and in need of a career change.
I will just say not how I wanted to spend my 30 min lunch.
Do better owners really should hire someone to help.
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C T
Ordered two hours ago, still waiting. The estimated time for delivery was 30 minutes. Nobody would answer the phone when I called the store.

Update: the pizza arrived cold and with the driest, smallest pepper on earth
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Tiye B
Reached out to them via email, Oct. 21, about an order I was unsatisfied with. They responded to that initial email, but haven’t responded to any of the other emails I sent when I requested a refund
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Debra Lee Talbott
Delicious Pepperoni Pizza, Always Hot & Fresh, Super nice employees, quick & easy carryout & always super fast home delivery.
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L J
Businesses need to start holding their team members accountable for customer service. The pandemic is over, and there are many people eager to find work. Companies should not feel that this is the only talent available to them anymore.

I recently called 2/25/25 to find out if there was a way to indicate online that I would be tipping the delivery driver in cash. When I reached out to the store for assistance, the young lady on the phone sounded as if someone was forcing her to work. I asked to speak to the manager, only to find out that the young lady was indeed the manager.

With that kind of attitude, I think I’ll keep my $50 and cook something instead. I hope this review leads to her receiving some training. Alternatively, someone may want to speak with her about her career choices, as it seems she does not truly want to be part of the Papa John’s team.
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Ryan Wiebe
Walked in to place an order. Was greeted and told to wait as the person making pizzas was the only one who could take my order. I stood at the front counter for 15 minutes. Noone came over to take my order. A door dasher walked in and was greeted and given their food. Still Noone came over to simply take an order and give me a wait time. Do better.
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Russell White
***SUPER BOWL SHUT-OUT***
So I called in a single, large, 3-topping pizza, roughly 30 minutes before kickoff. Was told it’ll be ready in 20 minutes. I rolled up 20 minutes later. About 5 people are already waiting in the 2×15 sq ft lobby. No worries, as they were slowly receiving their food. I was finally addressed and my order’s status was checked. I was informed my order would be ready in 20 minutes, as they are behind. Okay cool, I’ll just deposit 20 more minutes into my now 40 minute investment, these things happen. Within that 20 minutes the premises began to swarm with customers and door dashers. Unbeknownst at the time, I was (falsely) relieved that I had at least gotten ahead of the madness. My new promise time comes and goes. The lobby is now shoulder to shoulder with people and staff arriving by the second. I was offered a new promise time of “should be a few minutes.” This false hope carried me another 20 minutes. I’ve now got a whole hour invested into my 1 pizza, 20 minute promise-time carry-out. My thumb is now on the ejector seat’s button. I told myself, 5 more minutes and I’ve got no choice but to leave (rather than pay full price to be strung along). Well about 3 minutes into that 5 minute countdown, the oven-master belted out “I’m missing a large pepperoni, sausage, Canadian bacon!!” Guess whose pizza that was…yup, this guy’s. I hit the ejector button, got my refund, and burned rubber until that fiasco got smaller and smaller in my rearview mirror.
p.s. I really had high hopes as I have not had a papa John’s in years. I’ll never attempt to purchase another
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Lynn Clay
Ordered pizza online for delivery today that Never arrived. call to inquire about the status of my order and talked to the most RUDEST Mgr. J. She showed no concern for me getting my order and told me it take 30 days to get a refund. No desire to check with the driver or make another pizza. POOR CUSTOMER SVC AND BAD ATTITUDE THE WORST EVER.
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#SWEETS
Damn good pizza good kind helpful people my family and I thank you guys
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Chris Walker
I ordered delivery today. I ordered the Shaqeroni pizza. Not only was I given the box half open, it wasn’t even the right pizza. When I drove myself there to get the correct pizza, the genera manager refused to give me my pizza because I ordered through door dash and they had refunded me. She then refused to give me her name. I order here weekly and I will NEVER order here again. She needs to be fired and I’ll find her name out soon for her to be on the local news.
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