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✔️Lunch ✔️Dinner ✔️Take out ✔️Delivery
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At Papa Johns Pizza in Macon, GA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Macon pizza for any occasion. Call us for pizza delivery in Macon or stop by 1510 MERCER UNIVERSITY DRIVE for carryout to order the best pizza in Macon, along with breadsticks, wings, and more!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
Hours
| Sunday | 10 AM–11 PM |
| Monday | 10 AM–11 PM |
| Tuesday | 10 AM–11 PM |
| Wednesday | 10 AM–11 PM |
| Thursday | 10 AM–11 PM |
| Friday | 10 AM–12 AM |
| Saturday | 10 AM–12 AM |
Address and Contact Information
Address: 1510 Mercer University Dr, Macon, GA 31204
Phone: (478) 803-9600
Order and Reservations
Order: Order online
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Last Updates
Reviews
keke Fountain
Worst Papa John’s Experience Ever – Unacceptable Customer Service (10/1/2025)**
If I could give zero stars, I would. My experience with this Papa John’s location on 10/1/2025 was by far the worst I’ve ever had with any food establishment.
I called to address an issue with my order, and the manager who answered (a woman working that evening) was incredibly unprofessional. Everyone can have a bad day, but when you’re in a management position, there’s a basic level of professionalism that is expected. Instead of apologizing or helping resolve the issue calmly, she simply said, *”I’ll send it back out,”* and then abruptly hung up on me. No confirmation, no follow-up, no explanation—just hung up.
I called back hoping to speak with someone else, and a male employee answered. When I asked for the general manager’s contact info or a corporate number, he told me *”We can’t give that out”* and said I could *”come in during the morning.”* Completely unhelpful and dismissive.
At this point, I wasn’t even comfortable eating the replacement pizza. Who wants to eat something that came from a place where the staff sounds mad and is hanging up on customers? That’s not how you handle food service—or any kind of service.
The manager on duty that night clearly needs retraining at the very least, if not to be removed entirely. If Papa John’s cares at all about its brand or customer loyalty, they should take this seriously.
Look at the comparison of the pizza? Size and everything.
… moreIf I could give zero stars, I would. My experience with this Papa John’s location on 10/1/2025 was by far the worst I’ve ever had with any food establishment.
I called to address an issue with my order, and the manager who answered (a woman working that evening) was incredibly unprofessional. Everyone can have a bad day, but when you’re in a management position, there’s a basic level of professionalism that is expected. Instead of apologizing or helping resolve the issue calmly, she simply said, *”I’ll send it back out,”* and then abruptly hung up on me. No confirmation, no follow-up, no explanation—just hung up.
I called back hoping to speak with someone else, and a male employee answered. When I asked for the general manager’s contact info or a corporate number, he told me *”We can’t give that out”* and said I could *”come in during the morning.”* Completely unhelpful and dismissive.
At this point, I wasn’t even comfortable eating the replacement pizza. Who wants to eat something that came from a place where the staff sounds mad and is hanging up on customers? That’s not how you handle food service—or any kind of service.
The manager on duty that night clearly needs retraining at the very least, if not to be removed entirely. If Papa John’s cares at all about its brand or customer loyalty, they should take this seriously.
Look at the comparison of the pizza? Size and everything.
ReShada Williams
Order three pizzas on their site they sent it out by dash. All pizzas where sealed. Their was a roach in one of the pizzas. It came from the store the oizza was sealed and delivered in a pizza bag. Open one of the boxes a roach came out. You all need to have pest control ridiculous. Ill never order again from you all.
… moreKevin Busbee
Well I walked in and ordered, I wanted a meat lovers pizza with pineapple on it and the young black gentleman was cool as hell and he hooked me up with exactly what I ordered and did it in a timely manner and I had to tipp this gentleman he was helpful and nice to me and the pizza was off the chain thank you and I will come again yo
… moreAhlumba’s Urban Life Off Grid
The service was amazing, the pizza looked and tasted spectacular, the store was clean AND they were nit selfish with the plates or condiments!!! Let me change my rating to five stars !!
… moreMalik Bond
I ordered the bogo free the driver arrives with one pizza …..i explain to the driver so he tries to even call …..no answer so i end up calling the store and the Manager says well we cant make anything right….had to call corporate just to leave a review so the main issue i had was this was NOT a medium or a large pizza i just spent almost $19.00 for A SMALL 10″ PIZZA !!!!!!! was not impressed by the quality as well …I advise you to find a different location or a pizza place!!! Will not be wasting my money with this papa johns any longer !!!!!!!!
… moreChrisshannon Clark
The manager Devin and the other lady on shift on the night of January 8 was remarkable ❤️❤️ food was good and hot ,also so patient and polite.
… moreStephen Armstrong
I ordered contactless delivery.
No one knocked or rang my doorbell.
Found my pizza in front of my doorstep like it had been tossed there. The pizza was cold and dishevelled.
Don’t waste your time with this establishment. You are better off making your own pizza instead of ordering from this place.
I feel foolish for not looking at the other reviews of this place.
A store that is hot or miss and doesn’t have consistent quality shows that it should not even be there.
… moreNo one knocked or rang my doorbell.
Found my pizza in front of my doorstep like it had been tossed there. The pizza was cold and dishevelled.
Don’t waste your time with this establishment. You are better off making your own pizza instead of ordering from this place.
I feel foolish for not looking at the other reviews of this place.
A store that is hot or miss and doesn’t have consistent quality shows that it should not even be there.
Morgan Spires
Terrible experience. I ordered delivery online and my pizza never showed up. No one called or emailed me, and when I tried to call the store several times to figure out where my pizza was (I had already paid), no one answered the phone, and I was on hold for over 30 minutes. Will never order from here again.
… moreAmanda Felton
This location was just bad. Nothing more nothing less. Employee was rude and unprofessional. Pizza was soggy and just nasty. My 9yr old was very disappointed. Won’t be returning.
… moreAlexis Evans
I placed a order, it got here in a timey manner the food was hot and fresh. I ordered a 2 liter orange crush (in which i loveeeeee). So i was excited to grab dinner and a good cold soda. So the food gets here and I asked the Door Dash driver where was my drink, he said they didn’t give him one. Hmmm, okay not mad it happens. No problem so I called the store, and spoke with team member, and explained what happened. They verified information and said someone would be out to deliver my drink, okay cool….
The store closes in 30 minutes and I gave not received my drink still. It may not seem like a big deal, but i placed a 60 order. So yeah i want my drink lol.
*UPDATE*
Store closed no drink no follow up
*UPDATE UPDATE* 3 days later still no drink, no call, no refund smh!!
*UPDATE UPDATE UPDATE* it’s been a week. No drink no call no refund. I’m just gonna chalk this up as a lost. Probably won’t order sgain
… moreThe store closes in 30 minutes and I gave not received my drink still. It may not seem like a big deal, but i placed a 60 order. So yeah i want my drink lol.
*UPDATE*
Store closed no drink no follow up
*UPDATE UPDATE* 3 days later still no drink, no call, no refund smh!!
*UPDATE UPDATE UPDATE* it’s been a week. No drink no call no refund. I’m just gonna chalk this up as a lost. Probably won’t order sgain