Song Wells
Excited to order a fresh pepperoni pizza, but I was very disappointed due to the crust having no taste at all. It was like the pizza dough was just rolled out with no seasoning and the tomato sauce, cheese and pepperoni were place on it and baked. No flavor at all; I was very disappointed.
This is the store next to Chucky Cheese and Walmart at Kings Crossing.
… moreAllen
Don’t order from this Papa Johns–so angry! Ordered a GF pizza in our lineup for my wife that has a gluten allergy. 10 inch showed up and at the first bite she realized it wasnt GF. They included a large version of her pizza with a thin crust. After a bite of that she realized that even though the box is marked GF Pizza it wasnt. I called the manager and he said the GF crusts were out of stock then handed me off to a driver that spoke better English. The driver said he called several times to let us know. A complete lie–nothing on my missed calls. Never ordering from this place again, not worth the risk to my family.
… moreAnn Marie Wilson
We have been living in the area for many months, but just found a home. I was so excited to see Papa John delivered to our home because it’s our favorite. I ordered through the app for delivery. It said my address was good to go for delivery so I proceeded, but when the wait time came up it said it would take 4 hours to deliver. By that time Papa John’s was calling me (so at least he was on it) and he said you know you ordered in the state of Virginia? I said yes, my address is in Virginia. He said I’ve never heard of your zip code. I said the app directed me to your store and you are 2.6 miles from my location. He said, “this is for the city of Alexandria and it’s a 23 zip code not a 22060, I’ve never heard of that zip code”. I told him, it’s ok if you don’t deliver here, I’m not on the military base of Fort Belvoir if that is what you are wondering and he said, “I’ve never heard of that place”. I told him again, it’s ok if you don’t deliver here so just say that, it says it takes 12 minutes to drive there so I can pick it up” and he said, “I’ll just cancel your order because I don’t think you are close to this Papa John’s”. So, he canceled it. I then triple checked to make sure I had the right one and I did. So, I had to reorder it immediately, now charging my card twice, then went and picked it up. I didn’t have the energy to say anything when I picked it up because at that point- what else can you do? He should of just told me we don’t deliver 2.6 miles away instead of treating me like I’m an idiot that doesn’t know where I am at; however, he was very nice to me when I picked it up and even offered an extra sauce as I checked the order. I declined the extra sauce bc I was just too upset. I know this isn’t a big deal, but it just makes me sad because Papa John’s is where we order from often and I’m the caretaker and driver of five people so less driving would have been a nice option. I’ve never had any difficulty with Papa John’s in all 30 years of using them.
… moreAzeem Sohaill
Azan was very nice and quick he made my pizza fast and delicious i love this location to come so often
… moreDavid Chesney
Worst pizza ever. It was burnt. This place needs to be closed every review left a one stare.
… moreGabby C
We received our food fairly quick, it was hot and fresh and very very delicious! My kids and I enjoyed it very much!
… moreMJA MJA
First off, the ordering process and delivery went off without a hitch so kudos to that. I kept seeing commercials for the Shaqaroni, more cheese more pepperoni. So I ordered it and, it was NOT anything as advertised. Had the same amount if not less than any other pepperoni pizza I have ordered. It was probably my least favorite pizza I have ever gotten from a pizza place. I hope that it’s just this location. After this I think I will stay away from Papa Johns for a while.
… moreTDS Maintenence
I placed an order last night at this location around 10:07 PM over the phone. I wanted to provide diner to one of my coworkers family due to an emergency situation where he had to be with his wife at Mount Vernon Hospital. I showed up right before closing time and was told by the staff that my order had been canceled
and said the system is now closed and wouldn’t be able to accept any money or new orders. Which is valid however my pizza was literally sitting behind him. Pizza & Wings I guess staff just got hungry also! (If you cancel my order you can have the courtesy to inform me!
… moreMark Zimin
A WARNING: So this is my closest restaurant, and I’ve gotten some miserable pizzas out of this shop regardless if it’s mirthless teens working late night or 4 hard working men working for dinner shift. I accidentally ordered a pizza from this shop when I was a couple miles away at my friends house, and had to re-order the pie closer. So I picked up the other pizza and one from here just for the hell of it and the difference was so terribly apparent. The other pie looked & tasted amazing, and my pie from this shop looked like someone ate and regurgitated that other pizza into a perfectly round shape in this pizza box. Why does this happen? This shop skimps hard on the normal amount of cheese, so that you end up getting a dry red skin of melted sauce and cheese together that you’d only normally eat if you were 22 and drunk on the street late night in DC. The other pie had normal pizza-like qualities: a layer of cheese floating above the sauce, which is what every Papa John’s I’ve ever ordered from normally serves. Most frozen pizza has more self-respect than the hockey pucks this place makes. idk what amount of money they save doing this, but it is insulting to the brand. Get your act together and make a normal brand-worthy pie, you cheap skimping misers.
… morePatrick Callahan
It is hit or miss with this store. Wrong order delivered. Over baked. Under baked. They get it right about 1 in 3 times. Be sure to check the order before you let the driver get away.
… more