Papa Johns Pizza

  3.5 – 181 reviews   • Pizza restaurant

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At Papa Johns Pizza in Ashburn, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Ashburn pizza for any occasion. Call us for pizza delivery in Ashburn or stop by 43680 Waxpool Road for carryout to order the best pizza in Ashburn, along with breadsticks, wings, and more!

Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Take out ✔️Delivery Papa Johns Pizza 20147

Hours

Tuesday10 AM–11 PM
Wednesday10 AM–11 PM
Thursday10 AM–11 PM
Friday10 AM–12 AM
Saturday10 AM–12 AM
Sunday10 AM–11 PM
Monday10 AM–11 PM

Address and Contact Information

Address: 43680 Waxpool Rd, Ashburn, VA 20147

Phone: (703) 724-9060

Website: https://locations.papajohns.com/united-states/va/20147/ashburn/43680-waxpool-road?utm_source=gmb&utm_medium=organic&y_source=1_MTA2OTI0ODQtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Order and Reservations

Order: Order online

papajohns.com

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Reviews

Tom S.
Ordered a “works” pizza with extra sauce. The pizza came cold, not entirely cooked, no extra sauce, and all the toppings were thrown in the middle of the pizza. The manager Josh did refund my money, however, I believe they should take some pride in making peoples food. I will not order from them again. Good Luck Papa Johns!
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J Scott
Late delivery, cheese sticks where folded in half on one side and cut like a square pizza. Pizza was cold and not cooked all the way, lots of unmelted cheese. Bottom crust was so thin all the topping would side off when picking it up! Waste of money. Would not order from here again!
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Rajesh Paul
Avoid this papa John’s at all cost. Worst ever experience i ever had with papa John’s. Picked up the pizza and portion of the crust is missing.no proper toppings,not properly baked, some weird smell over the pizza.
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Makida Cartwright
OMG! Why is this place open? Who makes a sandwich like this, packs it up and delivers it like this is any kind of quality? Like what the hell?! NEVER AGAIN WILL I ORDER FROM HERE. I was so mad to see this. Absolutely out of pocket! My suggestion, get new workers and new management because who ever is working there doesn’t care to do their job.
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William
The worst Papa John’s experience ever. I figured that I would give them another try, since nothing is ever perfect consistently. This is the second time I’ve ordered from them and it was NOT good. They left the pizzas on the porch again (it doesn’t take me a long time to run down two flights of steps, but yet they can’t seem to do a proper hand-off). They also left a topping off one of the pizzas. The pizzas look like s 5 year old made them (not fully covered with cheese or toppings) with an excessive amount of crust, which is abnormal. Avoid this location. They do not know how to prepare pizzas properly, nor deliver them in an appropriate manner. Totally not worth the money.
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Jeremy Bertsch
I ordered from this papa johns location today. According to their app, the pizza was made and sat there for 35 minutes before being picked up. I would order from a different location or a different franchise. Cold pizza from this Papa Johns is not worth waiting or paying for. It was barely warm and looked like it was cut by someone who did not care about his work. The taste was off and not up to standard. I like papa johns pizza and this is worse than store bought pizza. Tried to call them and they just out me on hold. No integrity, no service equals no future business
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Emma Tremmel
We had a few items missing, and instead of 10 regular breadsticks we received 8 garlic monstrosities that were uncomfortable to look at.
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Devon Waters
⭐️⭐️⭐️⭐️⭐️ Outstanding Experience with Muzo & JJ at Papa John’s ⭐️⭐️⭐️⭐️⭐️

From the moment I walked in, I was genuinely impressed by the professionalism and energy of the team — especially Muzo and JJ. They set a new standard for customer service and teamwork.

Muzo, the manager, runs the store like a well-oiled machine — efficient, organized, and welcoming. You can tell he takes pride in his work and his crew. He personally checked in on my order, made sure everything was perfect, and showed true leadership by helping both staff and customers with patience and respect.

JJ deserves huge recognition as well — his attitude was upbeat, courteous, and genuine the entire time. He treated every customer like a regular and clearly takes pride in making people feel appreciated.

The food was fresh, hot, and made exactly right, but what really stood out was the atmosphere — positive, fast-paced, and clearly led by a manager who cares. I rarely take the time to leave reviews, but this experience deserved one.

If every location operated with the same level of care, consistency, and customer focus that Muzo and JJ bring, Papa John’s would have loyal fans for life.
Thank you both for the 5-star service — you’ve earned a customer for good!
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Ada Deweever
Tried to order food this from location as my husband come here frequently. My husband placed a order and notice the guy behind the counter hand no gloves on ,his finger was bleeding ,his nail was dirty ,he had a dirty bandaid on . He did not know if the location had gloves or not . This was just unsanitary. The cook look like he was on drugs . We quickly as for our money back and did not buy any food from there . I will not purchase from this location ever again .
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y v a n o
Ordered delivery. Asked for no olives and to add a garlic stuffed crust…..
…it came with olives (all in mostly one spot) and with regular crust.

Avoid. Can’t even read an online order right.
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