tasha willey
This store has went so far down hill. They are extremely slow. The last 2 times I’ve ordered they’ve had 1 associate working which isn’t fair to the associate or the customer. I ordered 2 pizzas. One is 1/3 is the thickness of the others. The “cheese” pizza doesn’t even look like normal cheese. It’s a deep orange. Just very disappointing. I’ve always loved papa John’s but I won’t be going back or at least not back to the Milford.
… moreMichael Kellis
This is absolutely the slowest store I have ever delt with. They schedule one person to work which isn’t fair to the worker or the customer. One worker means profit before people. Isn’t that what this country is going too? I will continue this complaint until this place is fixed. Or closed. It’s insulting!!!!
… moreMakayla Hicks
They sucks to be honest, it very irritating to be pregnant have a craving of delicious garlic knots and marinara sauce only to be disappointed with this. The “garlic knots” shown are literally just very dry, crusty bread…with no garlic, or sauce. No hate to other Papa John’s but this one is awful. My receipt even says +2 pizza sauce. Y’all need to get your store together.
… morejodi walters
Ordered a few pizzas and they were made promptly. The counter person was polite. No issues
… moreHeather Haskins
We received a pizza that had paper baked between the crust and toppings. At least we didn’t taste it when we unknowingly ate most of the paper.
… moreThomas Wilhoit
The counter person was very friendly. My pizzas were ready when I arrived. I was satisfied with their service.
… moreJames Mauldin
Wish I could leave zero stars. This Papa John’s delivered my food to the wrong address. That’s cool I get it, mistakes happen. But they said my only choice was to wait 3 hours for a new pizza to be delivered or they will give me a store credit. I just wanted a refund at that point. The cashier started to refund me but a someone in the background started telling her no. According to the “general manager” they would not issue me a refund due to store policy. The whole time this manager acted like he had anything better to do than resolve my issue. Papa John’s has always been my favorite chain pizza but not anymore. I will no longer order pizza from them. I know this will not affect the business, stocks won’t drop over this review, but a change needs to be made at this store. I’m out almost 50 bucks and didn’t receive my food. But Papa John’s got their money and their driver still got their tip. The way I see this is theft plain and simple. Hopefully my issues will be resolved by corporate after their 48 hour review period.
… more77Wolf
Absolute failure, Ordered 3 pizzas for a small family gathering at 3:30 to be delivered at 5:45. Never got the pizzas till approximately 7:10, and the pizzas were completely cold. The cheese had resolidified completely, 1 of the pizzas wasnt even cut, no garlic butter in 2 of them, no peppers in any of them. A manager was supposed to call us back because of the issues, yet still waiting for that call.
… moreGraciela Carmona
I was extremely disappointed in the customer service. My husband ordered us one simple pizza with 2 ranches which we paid extra for: we waited 40 minutes and when we got our food the driver took off right away. We called 1 minute after he took off to ask if they can call the driver to let him know that he forgot our ranch and the girl who answered the phone said she would call him and have him turn around right away. After 5 minutes we had not heard back so I called again but this time I was completely caught off guard, the girl who answered was extremely rude and absolutely awful when speaking to us. She gave me such attitude about the whole and hung up when I was mid sentence. I worked in customer service and I was a server as well and I would never. She completely ruined Papa John’s for me.
… moreBrandon W
Papa John’s used to be my favorite place to get my pizza, but lately it’s like the management went down hill. It’s like they don’t even take pride in their work anymore. Pizza was barely cooked. The inside of the crust and even the bottom of the pizza had raw dough in it. What’s the rush??? For all that hassle, I would have just went to dominos.
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