anoobwithnolifesed
I loved the food! Papa John’s is really hit or miss on some days, and today was a direct hit! I went inside to order, slight miscommunication but we fixed it easily! It was a tad bit loud in there, I can see how some orders mightve been messed up. Other than that, it was a great eat!
… moreHillary Stockard
I ordered through doordash, 1st mistake. Took almost 2 hours to be delivered less than 2 miles away! 2nd, all pizza ordered look like it was cut by a kindergartener (see pix). Doordash delivery guy didn’t keep food insulated but instead had my food laying lopsided on his insulated bag! Also he pulled up to the wrong house adding insult to injury… Upon opening up our pizzas and cinnamon pull a parts it’s obviously been sitting for a while by the old looking cheese and hardened crust and the cinnamon Pull a parts look like they were a day old reheated and chilled before being delivered (see pix). The pizza looks like it was cut by a kindergarten age child (see pix). The worst part about all of this is that they are not cheap AND no way to track it in doordash or get any help on the phone with either doordash or the restaurant! I wouldn’t normally go out of my way to complain on Google like this but there’s literally no way else for a customer to get this addressed! At The end of the day both doordash and papa John’s in Folsom are to blame.
… moreBrian Rex
I ordered two pizzas, 12 seasoning packets, two dipping sauce, packets, and for whatever reason they use DoorDash to deliver my order, I only received one pizza. The store is a complete joke. If you want anything decent make sure you go to a different location. The store is nothing but theft, hoping people will just be satisfied with the garbage they give to their customers.
… moreArchelle Mattox
If I could rate lower than 1 star, I would. DO NOT ORDER FROM THIS LOCATION.
This location got my Buffalo Chicken Papadia order wrong. No big deal, I call to address it and then proceed to get told that I put the order in wrong??? Since when has a Buffalo Chicken Papadia EVER had pork on it??? THEN the worker hangs up on me mid sentence, and won’t answer the phone again. I’m literally seeing red.
According to google, and their app (which I used for the order), Buffalo Chicken Papadia contains grilled chicken, onions, signature cheese, a three-cheese blend, buffalo sauce, and buttermilk ranch sauce, all baked inside a flatbread-style dough and served with a side of ranch dipping sauce.
Soooo to whoever is working tonight, a complaint has been filed, and if I don’t receive my refund a dispute will be in effect. It’s not even about the money, but the fact that you hung up on me- It is taking everything in me not drive up there and file this complaint face to face. GET IT TOGETHER.
… moreSM Jones
A lot of people in the reviews were complaining about poor service with ordering and receiving the pizza, but we had no issues with service. Pizza was ready quickly, with no issues. The pizza itself was not great. Very greasy with a hard texture. Overall, it was a mixed experience.
… moreKevin L
I ran into issue where I did not receive my online order and the worker Michelle (if that’s even her real name) was not helpful whatsoever. Almost $50 Order Somehow Given To The Wrong Person And Blamed Me For It! Still No Refund Yet
… moreChris Herbst
Never and I mean NEVER order from this Papa Johns. My family and I ordered from here for the Super Bowl, big mistake but we were in a pinch for take out. First off, I waited 20 minutes for them to hand me my food, mind you it was sitting on their table. We ordered a stuffed crust pizza, cheese sticks and wings. Got home started eating and the food was good. My son wanted a piece of pizza. He ends up almost choking because a piece of paper was baked into the crust. We called the store thinking they would make it right, boy were we wrong. All we wanted was a refund for the pizza, of course the person on the phone barely spoke any English. He was Indian, absolute disgrace. And wouldn’t give us a refund and he couldn’t understand why we wanted one in the first place.
… moreSkip Savage
Papa Johns is making it difficult for me to support them when people constantly say that they are bottom tier pizza. I ordered a cheese pizza and I basically got cheese bread, no sauce bombarded with processed cheese flavor. On top of that the slices were probably cut with a spoon in the most irregular proportions. I’m not asking for anything crazy at least I don’t think but a simple well executed cheese pizza. I rarely do negative reviews but I feel like this review is for the betterment of society. Training, practice , repetition whatever it takes to get the staff making a respectable pie. This also goes for Papa Johns in Lansdowne!
… moreBrianna Newton
UPDATE: SEE PICTURES. They also sent an EMPTY PIZZA BOX! But I ran it out to the driver before I took a pic. The papadias are HALF the size they are SUPPOSED to be. The cheese pizza wasn’t cut. Like I said previously NO PEPPERONI PIZZA IN THE BOX!!!!
Very good pizza and priced nicely. We enjoyed our SHAQ-A-RONI. The gentleman working was very polite and helpful. Thanks guys!
… moreAmanda Myers
Horrible service. Ordered through the app. Order was out for delivery for over an hour. Called the store and was told 5 mins. Called back 10 mins later and was argued with and asked to cancel. Called corporate papa John’s to cancel. The door dash delivery guy kept saying he was waiting. Told him it’s cancelled do not come here. Almost 2 hours later pizza shows up that we cancelled twice. Worst papa John’s location with the worst workers.
… more