

At Papa Johns Pizza in Allentown, PA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Allentown pizza for any occasion. Call us for pizza delivery in Allentown or stop by 1042 MILL CREEK ROAD for carryout to order the best pizza in Allentown, along with breadsticks, wings, and more!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
Address and Contact Information
Address: 1042 Mill Creek Rd, Allentown, PA 18106
Phone: (610) 530-7272
Menu Photos
Order and Reservations
Order: Order online
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Related Web Results
Papa Johns Mill Creek Road – Allentown
706 N 13TH ST – Allentown, PA – Papa Johns Pizza Locations
papa johns stores in allentown, pa
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Reviews
Called because my son’s food came with cheese and he has a cheese allergy. Was told nothing they could do thats how it comes. Explained we ordered it cheeseless for a reason. Asked to speak to a manager was told he was the manager. He then told me to just come get my money back if i wasnt happy. What about my son eating? Then he says well i guess we can remake it but you have to pick it up. Mean while i ordered delivery.
He then said he would send the driver with my refund. He called back not even ten minutes later and said his manager said they couldn’t bring my money. Wait i thought you were the manager sir… on top of that the food is below average. Wings are super tiny, and the food seemed like it was old. No cheese pull room temperature. Store is 7 minutes from my house. Juat moved to this area and im noticing a pattern with these fast food spots and their service and it sucks.
Zack picks up as manager. I say: “Jon’s a real piece of work.” Zack retorts: “We are a equal opportunity employer.” I’m forced to silence for a second, but then I briefly explain about the code. Zack explains his store is not a part of that. I ask who is (I am doing an online order…who care if he can’t). He had no answer, but asked what it was for. I explain it was for a large 2 topping carry-out, the code being LG2TCO. He graciously says he can do something if it’s carry-out. I said it always was for carry-out. He then reads back an order for a large cheese pizza. I interrupted to say no, and the what the two toppings were. He said OK and began reading back. I stopped him and said I actually wanted to order 2 pizzas (keep in mind this took 10 minutes with Jon to get the same order). Zack reads back the two topping and a cheese pizza. I stopped him and forced him to listen to me. I was going to do the promo and a special on another two topping pizza. I managed to get that order in again…again. He reads it back and I’m talking to him after. He hangs up on me.
I go and confront Zack about hanging up on me. He says he didn’t. I said I was going to ask what he meant by equal opportunity employer comment. Zack then proceeds to uplift himself with putting Jon on the phones to take orders given some mysterious condition or issue Jon has. He further attempts to make me out as the bad guy as I was rude to Jon somehow, especially given his condition (?). I retort that I could barely ask a question, get an order in, to which they could barely get it right, mainly due to my patience that they exhausted at every opportunity on top of a guilt complex Zack uses to explain his incompetence and as a shield to make him look so good. ZACH SHOWS ME MY PIZZAS, LOOKS AT ME, AND THEN THROWS THEM IN THE TRASH.
Zack must think he’s Pope Papa John I as he’s holier than me for hiring supposed disabled people to take orders on the phone, not really address what I had to go through just to get 2 pizzas, and then never get them because he would rather be spiteful. This is Zack’s customer service skills. The picture is him (in blue) walking away after trashing the pizzas. Zack is a total loser, especially where service is considered. He then yells at me about going somewhere else. Keep in mind, I just wanted to know where the code would work…and then go there. This was Zack being helpful.
Went this afternoon to try to resolve the problem and the guy told me all he could offer was a free pizza. I don’t want anymore papa johns pizza. I asked if he would meet me halfway and refund half of my money. He flatly refused and said he couldn’t do that.
Great customer relations Papa John’s!
Janice Underwood.