Adam Brooks (Liem Drake)
I rarely go to a Panera Bread. I decide to give this one a try where it is now at a new location not in the Legends outlet any more. When I went in it still had cozy feeling and had descriptions on the items on the menu by now and the person at the cashier did seemed nice doing her job. I had their French Dippers one of their limited time items. It was okay it was mostly more bread then meat and at least they’re bread is a bit more softer then hard and stale and had a french onion juice for the side to dip the sandwich in and also it’s still costs over $10 and also that Panera bread and still nothing really I’ll go back to often.
… moreAmy Dales
This is why I don’t eat out anymore. I was really looking forward to some delicious soup and sandwich and reading my book. Instead for $20, this is what I got. Also, the person next to me was gluing a dance uniform…WTH? So sad lunch, smelly neighbor so didn’t stay to read AND I paid a $2 tip to pick up my own food and clear my table. What is happening?
… moreShawna Finley
Ordered the ciabatta dipper since it was delicious last time…. today I guess they ran out of meat since my sandwich has barely any. Today this is more of a grilled cheese with some meat thrown in every few bites not worth the $9 that’s for sure.
… moreYvette Miller
Order thru app for pickup of birthday pastry (brownie bites), pick up my order….no sack, package wasn’t even sealed closed, no covering of my food (with airborne viruses), I threw them away. When I told foreign girl she looked like a deer in headlights & start acting like a robot repeating herself….. 2nd strike – I drive a extra mile or two in opposite direction to get better customers service
… moreMassimo
I recently visited the Panera Bread at Legends Outlets Kansas City, and it was a pretty good experience. The staff was super friendly and welcoming, making me feel right at home. The cozy atmosphere was perfect after a long day of shopping. They have a few self-order machines, so there was a bit of a wait, but nothing too bad. The menu is a bit limited—they don’t have pizza or pepperoni mozzarella sandwiches—but everything they do have is made with really good ingredients. I customized my sandwich, and they were generous with the toppings, which was awesome. Overall, despite the limited options, the quality and service made it a solid 4-star visit for me.
… moreWill Gausman
Great food at a reasonable price. Overall I always love Panera.
This location was very busy and it took 40 minutes for our food to come out. The tables were really dirty. I’m not sure if it is always like this, or if we just picked the wrong day to go.
… moreSophie Hynes
Went after work an hour before close, so partially my fault they didn’t have everything I wanted, but I was still impressed they managed to run out of bread. That also would have been nice to know before I paid because I would have changed my order if I knew that. I ordered a bowl of chicken and wild rice soup, what I got really shouldn’t be described as a soup, it almost completely lacked broth, it was just the solid ingredients. That along with the surprise of a bag of chips instead of the bread I ordered led to me being fairly disappointed in my food. The staff was mostly polite and the food still tasted better than what I would have made at home, but overall a disappointing experience. I understand the staff can’t make ingredients they don’t have just appear, but if I’d have known what they didn’t have I’d have ordered something else instead. Just wish that would have been communicated better.
… moreJoelle Swift
I typically have a really good experience here. Love the free standing building. Last Saturday I went through the drive thru to pick up my mobile order. 38 minutes I was in the drive thru after seeing my order was ready. They were super busy so understandable. They had food bags on the FLOOR asking if it was the right order. They ended up having to throw my sandwich together on the spot so it was all kinds of wrong. Crazy experience and this was one time out of 8 I’ve been here. Overall, I would moderately recommend especially with the lack of healthier food over here.
… moreAngel Martino
Food was good. I feel over charged for the brownie bite though. $3 for a mini.
… moreMindi
UPDATE: I contacted Panera through the app and they made the situation right. I am very impressed with their customer service.
I went through the drive thru and ordered the Asian sesame chicken salad. I had a long wait for my order and then discovered when I went to eat it that it was missing the chicken!! Not sure how you forget the chicken in a chicken salad??!!?? It also makes it a pricey salad when it’s missing the protein.
… more