3.8 – 1,047 reviews • Cafe
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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Traverse City is here with warmth and welcome. Panera Bread. Food as it should be.
Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
Hours
| Tuesday | 6 AM–9 PM |
| Wednesday | 6 AM–9 PM |
| Thursday | 6 AM–9 PM |
| Friday | 6 AM–9 PM |
| Saturday | 6 AM–9 PM |
| Sunday | 7 AM–8 PM |
| Monday | 6 AM–9 PM |
Order and Reservations
Order: Order online
panerabread.com
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Reviews
Felix Garcia-Alvarez
So I went through the drive-thru and there was already a 10-minute wait but I was okay with that. So I ordered my sandwiches and then I went up to the window to pay and my order was confirmed and it was correct and when I got the bag I started pulling away but I was like let me check my sandwiches make sure they’re correct and they were wrong so my first thought they probably just gave me somebody else’s order. I quickly go inside. I let them know what’s happening and then I got to go talk to a manager and that takes a moment and I let him know these are not the correct sandwiches and I tell him what sandwiches I’m supposed to get and he tells me that he will get new sandwiches made for me which already makes me upset cuz like what happened to the food that was supposed to be mine did they hand it to somebody else now? I’m thinking somebody else also got their order incorrect and I’m waiting for my food and I wait like 10 more minutes and he hands me the bag and he’s like it was two of these same sandwiches right? And I was like no way it was two different sandwiches like I told you before and then he disappears eventually about 10 minutes later. One of the ladies making sandwiches is like what are you waiting for? And I was like oh this sandwich and this other sandwich and she makes the first sandwich and she says it’s ready but then I’m like wait. What about my other sandwich and then I got to wait even longer for that. All in all it’s been about 40 plus minutes. I wasn’t offered a refund. I wasn’t offered any compensation or anything but I had to wait closer to an hour just to get my food correct?.
… moreSpencer Gorman
I came this morning (2/8) for two breakfast sandwiches. The drive through worker Adeline took my order and charged me $20, far more than what two breakfast sandwiches cost. I did not realize right away but after waiting over 15 minutes in the drive through, I realized and after getting my food I noticed the worker, Adeline, had torn off the “total” area from my receipt so I could not verify the price. Incredibly ratty thing to do. I don’t care about the money but I am not happy with the sneaky rattiness of the situation. Do better miss.
… moreAnneliese Little
I am sad to say that over the years I have become very disappointed with eating here. I have been served very poorly prepared food multiple times and even once received a grilled cheese that had not been grilled at all, wrapped in paper, and microwaved until the cheese was all over the outside of the sandwich. The salad and soups are decent, though a bit pricey. I would stay away from the sandwich options though as they are always very badly made.
… moreluis rodriguez
I went in to Panera 1 week ago. I placed an order through the counter. My food did not taste good at all. And it was just made very poorly. So I asked to speak to a manager. And that’s when Kali came up. She told me there was nothing they can do and then proceeded to call me stupid all because I wanted my food right? She said she was the general manager and if so. I would be very disappointed having someone like her treat my customers the way she does.
… moreTerri Woodhams
The service was great. The food was excellent. The manager even came over to see how we were doing and chatted with us. We wish there was a Panera closer to where we live because it’s always so cozy to get a bite to eat and some pastries to take home.
… moreKelly Marino
So sad. We ordered 2 bbq chicken sandwiches that had almost zero sauce on them. Both very dry. Not good. Compare my photo to the photo of this sandwich on their website/app. Then they also did not give us 2 of 4 sides. No baguettes given but I paid for 2. Very disappointed as the restaurant was completely empty when we picked up our bag so no excuse for such poor handling of our order. Prices have gone up and it’s fair to expect to receive what you pay for. I even tipped online prior to knowing how bad our experience would be. Won’t be going back.
… moreCheyenne Naasko
I’ve been loyal to Panera as much as I can be for the past 10+ years, but my experience here really was a letdown. Though it’s been slightly more difficult to go to Panera living in rural Northern Michigan as I am now. It was a treat to be near one at lunch time is what I thought to myself. I brought my daughter here for lunch and I did not feel that the food was a value to what I paid. The portion sizes were much smaller than normal (at other locations), My latte wasn’t made to order, and we really just basically felt like a bother to the staff.
… moreMarian Schroeder
The lack of competence is astounding. In recent years, the quality of service has gotten progressively worse.
Today, we ordered two bread bowls and only received one. The drinks (which had those lids intended for straw insertion) did not come with straws. We waited 30 more minutes than what was projected.
Just to note, the employees can be heard having endless conversations in the back… which probably factors in with the lackadaisical performance.
… moreLorie G
They didn’t put the order in correctly, therefore accuracy is NOT their top priority. Secondly their tea station is broke. Furthermore, see attached photo of a over $9 dollar sandwich.
… moreMarilyn Johnson
My husband and I always enjoy French Onion soup..we each ordered a bowl today for $8.99 each..we have never had F.O. soup like it was!!! There was no cheese or croutons on it. I had to ask if it WAS F.O. soup answer was yes..so I asked where are the toppings that make it F.O. soup..they gave us a sprinkle of cheese and a few croutons..not heated to melt the cheese and croutons together..it was 100% disappointing..also our ‘ROASTED TURKEY’ sandwiches looked like deli meat..our bill was $50.62 and far from worth it..it will be some time before we think about stopping here for lunch..very sad!!!!
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