Panera Bread

  3.3 – 41 reviews   • Cafe

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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Ann Arbor is here with warmth and welcome. Panera Bread. Food as it should be.

Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.

✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Panera Bread 48109

Hours

Tuesday9 AM–8 PM
Wednesday9 AM–8 PM
Thursday9 AM–8 PM
Friday9 AM–8 PM
Saturday9 AM–8 PM
Sunday9 AM–8 PM
Monday9 AM–8 PM

Address and Contact Information

Address: 530 S State St, Ann Arbor, MI 48109

Phone: (734) 436-7391

Website: https://www.panerabread.com/en-us/cafe/locations/mi/ann-arbor/530-s-state-st?utm_medium=local&utm_source=google&utm_campaign=dpm-dist&utm_term=606116&utm_content=main

Order and Reservations

Order: Order online

panerabread.com

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Reviews

Nicholas Lipinski
Have been eating here every week for the past 3 semesters and have noticed a considerable decline in the quality of customer service. Was recently faced with a rude cashier that would not take accountability for her mistake and would talk back to me in addition to messing up my order. The past three times I have been here they have not given me the correct modifications to my order which I pay $4 extra…might seem like not a huge deal but when this is occurring time and time again it feels like I am getting cheated out and served by lazy and careless workers. Really disappointed to see the quality of this location decline to this extent. The managers are understanding but do not offer anything for the inconveniences. Don’t eat here there’s much better cheaper and tastier options for better value in the union like Panda Express.
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Ryan Smith
I was filling up my drink and a employee accused me and asked me if I was the one who filled up the bottom of the pop machine with liquid….I kindly informed him I’m a customer and that his behavior was unacceptable….he continued to accuse me the customer who is always right of doing something wrong…like I would take the time to fill up the liquid in the pop machine just because? 1 out of 5 stars…I would give them less if I could
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Maeve Holman
I had such a great experience at Panera Bread! Their sandwiches are absolutely delicious, perfectly toasted bread, and so many options to choose from. Every time I go, I find myself enjoying something new and flavorful. On top of that, the service is excellent. The staff is always friendly, welcoming, and quick to help, which makes the visit even better.
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Brad B
Food is generally fine but they are consistently out of Diet Pepsi in the fountain. It’s been a thing for months. It’s really annoying to put your order in online and then show up to have the only Diet soda option be out.
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Bella Schork
Paid $7 for the tiniest amount of chicken noodle soup… it had zero noodles or chicken in it but a whole lot of carrots… robbed in daylight
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Kate Dyki
Waited 25 min in 4th place in queue after ordering for an egg and cheese sandwich. Wasn’t busy when I arrived, and several who ordered at the counter after me were served before me. Could have nearly completed a sit down meal for the time I spent waiting for my order. What is the kitchen doing, and why is there only one person on the counter /expediting?? Provide better support for your staff.
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Skylar Gillette
I walked in at 5:15 and was told there was a half hour wait. 40 minutes later when I had asked if it was ready, they told me they were in the process of making it. 10 minutes later I finally got my sandwich. I really do try to have patience for food service workers as I truly understand the pressure and understaffing that they often face. But the 45 minute wait was just too long, particularly when it was 1.5 times as long as I was told it would be.

Additionally, the staff just didn’t seem rushed. Again, I totally support food service workers. But these people were just really slow workers and understaffed. They seemed burnt out and apathetic. Whether it’s a matter of staffing, wage shortage, or other matters, Panera needs to do better at staffing and ensuring that their workers have the incentive to work quickly.
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Melissa Berger
It was crowded with students the weekend I went. My order was placed and the wait time wasn’t long but I felt like the staff seemed inconvenienced and distracted by other issues. My food was bland and the bread was not soft. I wish they had better variety of sides besides potato chips.
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adalia
This is my third and final time going to this panera. Never again. Im not one to leave reviews, especially on google, but the service of this panera has been so horrendous it must be done. About a month ago I placed an order for a chicken caesar salad with extra caesar sauce through their website for delivery which took an hour or more to get here (not their fault, but still I was waiting for a long time and excited for my caesar salad). When it finally arrived, they gave me fuji apple sauce , not caesar, and they didn’t even give me extra like I had asked (not that I wouldve wanted the extra fuji anyways, but still goes to show how they’re lacking). The next time I tried this place I picked up, and got a bbq chicken sandwich and chicken caesar salad. The bbq chicken sandwich literally had a long, blonde hair in it (my hair is afro textured and black, so there is NO way it was mine). Also, the chicken itself was very fatty and nasty looking. The salad I got that day barely had any chicken, probably like 2 slivers. Today was my last and final time trying because I had a $5 off promo, so I said why not. I went and got a frontega chicken sandwich and a regular caesar salad with extra caesar and croutons . The frontega sandwich is the first good thing Ive had from here, ever. But of course the salad was messed up. There was no extra croutons by any means, and the “extra caesar” they gave me was a complete scam. The cups were literally filled up 1/3 of the way each. I didnt even get a full cup of caesar when I put the two cups they gave me together. I dont know how hard it is to make an order correctly but apparently it’s above the workers here at this panera. This place isn’t even a hit or miss, it’s just a complete miss every time. Don’t waste your money at this place, signed by someone who has wasted more than I should have.
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Mone W
Got this hard, squished bagel that I feel like I would have found in the bottom of my bookbag. Not great.
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