Theresa Banks
Wanted to try the Italian sub due to high ratings. The sandwich was good but there was so much oil on it that the wrap was drenched and it leaked through the paper sack. When I got it home I had to wipe it down and still ended up using all of the napkins (about 8) while I ate it. I don’t know if thats normal or if the preparer went a little crazy with the bottle of oil. It makes me not want to try it again.
… moreJade An
One of lady’s behind the counter where they make the food was rude. First off, she was on her phone. When I asked for my cups so i can fill my drinks, she gave a look of confusion and sighed as if I was bothering her. The drink machines are very gross. The facility inside needs to be cleaned. At least my food was good. I for sure will not be back to this location though from my experience today. It definitely was not worth the $45 ish cost today here.
… more4everrocknrollfan
I order from this location via DoorDash because it’s closest and have also went to the restaurant, but my negative review stems solely from the DoorDash experience. Numerous times there have been items missing or they give me the wrong item. After the experience today, I decided to leave a review because I’m fed up with the service. They clearly don’t pay attention and seal the bag for the dasher without a second thought. Thankfully, DoorDash gives me a refund each time but it’s absolutely ridiculous this keeps happening at this location. My most recent order only had two sandwiches and a soup and one of the sandwiches was missing when my boyfriend and I unsealed the bag. For the price point they should be making sure all the food is there before they seal it. Definitely don’t recommend ordering from here or the service.
… moreS Sexton
Great place to meet with friends for lunch with its relaxing atmosphere made cozy by the burning fire place in cold weather. The place was clean and the food fresh and tasty. It seems a bit pricey lately but our rewards card helped to offset the price for lunch.
… moreRay Rous
Panera used to be such a good place to eat. They had the best rye bread with caraway seeds.
The changes they went through really brought the place downhill.
I still occasionally get the sourdough bread, or a pastry. But the prices are such that I only do that on occasion.
My last visit I had to wait a long time for service. This trend towards kiosk orders is annoying.
… morePhil Taylor
Ordered online a whole Chicken Caesar salad and got NO Chicken on it. Also, no fork (only spoon)…how many people eat salad with a spoon? Called store and was told I have to come back to fix. Asked about Rewards credit or other but was sold they cannot do anything. Paid by gift card so I can’t dispute cost. Manager would not even talk to me. Poor service the employee who answered phone did not even apologize for the problem. Owner needs to do some training starting with the Manager!
… moreAndrew Aberegg
Food came a half hour late, cold, and incorrect. I understand missing a substitution or something small
But ALL customizations were ignored and one was for lactose intolerance so the sandwich was inedible. An entire loaf of bread was missing
Very disappointed, mostly because it was not busy and the employees didn’t even seem engaged so there is no reason to miss important simple instructions. Staff was friendly though
… moreAmy Petruskevich
Honestly I can’t say much about service or atmosphere. We had it brought in at the office. I do know that the sandwich I ordered was $14 fricking dollars. No sides, just the sandwich. It was mostly tomatoes and what they call lettuce. Measley slices of ham. My coworker ordered a bowl of soup for $10 and it was not even the size of a small chili at Wendy’s. The taste was fine. But extremely expensive for a minor amount of food.
… moreRajavel Selvaraj Ganesan
Good atmosphere, great service , easy rapid pick up
Only feedback or suggestion was : the floor was sticky and couldn’t stand or walk short steps due to it (as it was gluey)
Enrolled for 2 months unlimited sip and got my free drink plus ordered other foods ; good fresh and hot food served for pick up
… moreMelica Niccole
I took my daughter out to lunch today. As we entered the building we were greeted by an employee. The atmosphere was nice and welcoming. My daughter spilled her smoothie. To my surprise, they made her a new one. I wasn’t expecting it. I just wanted to report the spill. I was met with great customer from all the employees I encountered.
… more