Panera Bread

  4.1 – 1,204 reviews   • Cafe

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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Miami is here with warmth and welcome. Panera Bread. Food as it should be.

Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Panera Bread 33136

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Reviews

Elmore McConnell
⭐ Panera Bread (Hospital Jackson Location next to the VA): Where the “Hospitality” is Code for “Hostility”
If you’re looking for a side of psychological warfare with your Pick Two, look no further! I recently moved from Atlanta to Miami, and I thought I knew what “spicy” meant—until I met the Cup Gatekeeper at this location around 4:30 PM.

Apparently, at this Panera, the 16oz paper cups are forged from dragon scales and guarded more fiercely than the Crown Jewels. ️☕

The “Crime”
My cup started falling apart (physics is hard, I guess?). Being a polite Southerner, I approached with my “Excuse me” and “Sorry to bother you” armor on. Big mistake. Huge. My Southern hospitality must have smelled like weakness to the Cup Warden.

The Interrogation ️‍♀️
I asked for a replacement cup. Instead of a “Sure thing!”, I was met with pure aggression.

The Accusation: “You already had a cup of coffee.”

The Plot Twist: She then looked me in the eyes and insisted, “I also saw you have tea.”

Talk about Gaslighting 101! I didn’t realize I was being surveilled by the KGB (Keep Grabbing Beverages) department. I’ve seen other customers—who happen to look a little different than me—score new cups over the last few days without an interrogation, but I guess I missed the memo that my cup comes with a deposition. ⚖️

The Vibes
Service: 3rd-grade playground bully energy.

Atmosphere: Connected to a hospital, yet missing 100% of the hospitality.

The Exit: When she tried to keep the argument going, I had to let her know I’m not here for the drama; I’m just here for the LinkedIn search bar to find the District Manager. ‍ ✨

Summary: If you want to feel like a criminal for wanting a cup that actually holds liquid, this is your spot! Five stars for the audacity, but one star for the actual experience.
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Lesley Leithead
I don’t usually write reviews, but I truly felt compelled to share this.

My mom was a patient at Jackson Memorial Hospital for over 20 days, and during that time I came to Panera Bread almost daily. The food is consistently delicious, fresh, and healthy, but what really stood out to me was the staff.

When you’re walking through something difficult, the people who greet you each day matter more than they know. Every single person working there was kind, patient, accommodating, and genuinely warm. They had bright personalities and such a welcoming energy, and they truly made my days a little lighter during a very hard time.

You never know what someone walking through the doors is carrying. This team shows up with compassion and care, and it does not go unnoticed. Thank you so much for being exactly who people need in moments like that. ❤️
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Hazel Kubik
The portion size has drastically gotten smaller. I ordered the 1/2 Frontega chicken sandwich and the portion was tiny. I’ve ordered the same thing several times and it was much larger. When I asked about it the manager said that the only thing that had changed was the shape of the bread. She did not offer to remake it and appeared very unconcerned.
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Shelby Stone
Got bagels, needed more cream cheese, paid $4.06, opened the cream cheese and it was ROTTEN!! It gets better, the cream cheese was expired!!
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Derrick
I was there 11/13/25 @ 3:18pm.
My cashier, Imani, was thee absolute sweetest person! Patient! Knew her stuff and even helped me choose because of course I couldn’t make my mind.
This young lady gave not only myself but every single individual in the line Premiere customer service!
She’s amazing!
Imani, if you see this:
Thank you so very much!
I wish you the very best. May God continue to bless you!
THANK YOU!
Also,
MY FOOD WAS SO TASTEY!
Warm and came out in a timely manner!
Everything was fresh and accurate!
Definitely an A1 experience!
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Julia Gaines
Supposed to be a cafe, where you can work for a bit, but with no restroom, it feels very inhospitable and inconvenient to spend more time here. Wish I could have stayed for a pastry and hang out a bit. Instead, I grabbed lunch and headed out
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Rupert M
A VERY RUDE employee named Paris intentionally kept my to-go order behind the counter as I stood there waiting for several minutes for this order that was already READY to go. Paris told me that I have to “talk”. Extremely unprofessional. This female wasted my time. I come to this location multiple times per day. These employees see my face multiple times per day. This girl doesn’t belong here as she is ruining the atmosphere that is supposed to be productive. Please hire smiling faces that contribute to the positive vibe of Panera Bread- this wasn’t it! Please check your cameras for February 3, 2026 around 10:30AM to see your employee intentionally withholding a to-go order and then immediately releasing it.
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Vladimir Bazhutin
Looked at 4.2 start rating and thought this place is decent. Wrong, at least in my personal experience:

I got these pieces of bread sticked next to each other with melted cheese, barely any other ingredients, it’s not even close to how it’s supposed to be. No utensils included. Yogurt mix misses any fresh berries, it’s just granola.
At least I was able to get credit for the order amount.
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Regina Johnson
My Order Panera Duet.. 1/2 Turkey & Wild Rice Soup The Sandwich Came With Onion Peel Still

I Asked For The Manager.. I Quote My Mom Peel Her Onions We Do Not Peel Onions Here @ Panera Bread.. Which Made Me More Upset.. The Second Sandwich Was Smaller

To The Owner We Have To Treat The Customer Better
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Adrian Gonzalez
Griffin was amazing. Made my experience so much better And the food was made all accurately definitely coming back
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