Eduardo Mustiga
my mac and cheese was ice cold, and our order took long even though the restaurant had a couple of people. We noticed lately the service and quality of food is down hill. It seems like people dont care. If you asked me, it all comes from the top.
What a shame…we love panera but this one that is close to our home is just disappointing
… moreOz Sandoval
Lady in the front was super friendly and professional she made us feel
Very welcome. Place is big very clean and comfortable food was perfect and delicious
… moreJavier Sanchez
I placed a rapid pick up order during my lunch break and walked from work to this location to pick up my meal. When I returned back to work, my sandwich was just thrown in its container. I went back to the store to speak directly to the manager about this. I showed her the package and its contents. She just briefly apologized and said she will train the employees how to package the meals for rapid pick up. I don’t think this is a training issue. What employee just throws or places a sandwich in a box the way they did, not realize it and not fix it. She did not make it right with the customer, even after I told her I walked to and from the store. So much for customer appreciation. Its been 3 days since I left feedback about their service on their website with the box checked to contact me. No response. The pictures below. (When I opened the container/ lifted the top bread / tried to figure out what this was) in order.
… moreClaudia C Monasterio
First time here. Horrible Service by the manager, a young woman. Very Rude and disrespectful. A manger mistreating customers is very strange, maybe because I am a woman too, not sure why. Very slow service also.Dont recommend at all.
… moreEddy Deleon
Today I decided to give another try to “ PANERA BREAD “ @ Miramar, fl. Definitely they have improved a lot! Service got better. The place is super clean and well organized. I had a super delicious Sprouted grain flat bagel, with egg white spinach, super fresh avocado, Cheese and tomato. Also I included a cheese danish with a super fresh coffee. The wait was les than a minute. Below you will find my previous comment. I’ m moving from 1 star to 5 (I’m super happy for them)
(Service has declined dramatically. The wait is horrible, with tree register in the front only one person; and take for ever, Constant new staff. Understaffed. Staff doesn’t seem to be with it.
… moreMike
One of the worst Paneras of the many I have been to. Rude and obnoxious employees. They prefer to talk (more like scream and howl) to each other and blab instead of taking care of customers.
Wait time of over 25 minutes just for a soup. Customers just standing around dejected and waiting for their orders. Extremely dirty carpet, floors and tables.
Although many Paneras are bad, this one is possibly the worst I have ever been to across the country. They truly treat the customer horribly.
… moreNetmoe
Upon ordering my coffee the host said “everything needed is inside the bag”. I was please to see how proactively this location was doing their part to prevent passing of the virus by not having the supplies out in the open for everyone to touch!! I hope many places will follow and do their part as well… Bravo Panera!!!!
… moreVasil Hrisca
This place is run down, only if they cared to make better sandwiches. I got barely any chicken and one slice of a avocado. Not a good day for me here… 6/12/23 8:00am
… morejovan dewitt
Food was very average. Took a long time to get, in fairness they were busy and looked understaffed
… moreariana ramirez
My sandwich was not put in the bag but a manager named Ayleen was super attentive and had it made super quickly! Great service with the staff overall I come in from time to time and I have seen durastic improvements with the work ethic of the staff within the past year. Some homeless people do hang around the store here and there but that is not any of the staff’s fault but just something to be cautious about.
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