Ariel Ichikawa
This was my first time eating at this Panera from Pennsylvania as someone who lives in Florida for the winter.
A few weeks ago, my grandma and I decided to go to Panera for lunch together. This Panera is in a very convenient location for us and the food was very good. You get a nice portion and the food is fresh and hot (if you order hot food) when it’s served to you. The staff was also very nice and helpful. I forgot my glasses on the day that we went in so the male manager who waited on us was very nice and helped me to understand the menu better. This is one of the best Panera’s that we’ve been to and we will be returning again in the future.
… moreShanel
The cashier was very welcoming and helpful. The portions were very large and the food was tasteful and fresh. We have been to other Panera bread locations that refuse to refill the coffee, but the staff was refilling them at almost 5:00 PM which is great. Highly suggest this Panera Bread!
… moreKevin Joyce
My wife and I have been to many Panera in many states. This location has consistently good iced coffee. It is strong but smooth. The Celebration and Davenport locations can’t hold a candle to this place. Celebration’s is ok and Davenport’s is lighter than tea.
Keep up the good work. There are not many Panera locations that can compete with you.
… moreneil torres
The ACTUAL manager was slamming things around and throwing a fit!! Looks like all the staff were very friendly and were held to a standard bc everyone was dressed appropriately. Manager on the other hand had loose fit shirt and loose pants with apron. Just like her attitude, it was not presentable nor professional. I asked the staff who the manager was – I had to laugh bc it was absurd. She made it uncomfortable for me and I am sure with the rest of the guests who were observing her actions. We had a simple issue, it did not need to be a bigger issue. Scolding at her employee for simply doing her job in front of customers is not only embarrassing but also unprofessional. Many places deserve a 5 star review, I am a true believer of that: these people work hard to serve. That manager was not setting the right example to her staff. I am still laughing now. I’m from Virginia, maybe Orlando is just different.
… moreYuriy Shvets
Had some lunch with the family here, 5 people. Food was served fairly quick, soup wasn’t too hot but was still delicious. The pick 2 is the better deal to go with here.
… moreCameron Lebeau
Extremely slow. I ordered pick-up from drive thru. They emailed me that the order was running behind before I got there. That’s fine. But I spent 15 minutes in the drive thru waiting once I did get there. Defeated the entire purpose of having the feature.
… moreMelody M Zoubi
Very poor service from store supervisor Kathryn. Staff was very nice. Came in for a double toasted bagel, egg whites and cheddar breakfast sandwich. Realized it was not toasted as requested. Took it back to the counter and requested to have it toasted again. Kathryn was very rude. Stated she could not take it back because it had left the food counter which is understandable due to food safety rules. Told me to put it in the microwave. I refused because I wanted it toasted. She proceeded to give me a hard time but made me another sandwich which was barely toasted. Didn’t bother to ask for another one. The cashier (Vivian) and Carmen, who offered to make me another sandwich, were very helpful and polite. I have been a customer of Panera for at least 10 years or more. I do not appreciate being mistreated or made to feel discriminated because of my religious preferences. Very disappointed
… moreNikeisha
Great service. I ordered coffee first with the intention of ordering a souffle later. After a little while, I went back to order, and the souffles were all gone. The staff said it would be about 20 minutes. I was on the lookout, but nothing appeared. However, the staff found me to inform me that new souffles just came out of the oven. Amazing! I was first in line to purchase a souffle hot out of the oven.
… moreLauren Jay
Kathryn rocks. Customer service skills ate peak perfection. Great place for breakfast sandwiches. I prefer family feast with egg cheese croissants.
… morevictor barmak
Got an croissant and went to fill my soda, when I saw the machine I gave up, think they never cleaned this place, it’s 8 am and it’s like that? After went to bathroom and was all flooded. This review isn’t about food, but what come first Hygiene and health
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