

From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Orlando is here with warmth and welcome. Panera Bread. Food as it should be.
Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.
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Panera Bread Locations in Orlando, FL
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ORLANDO Locations – Covelli Enterprises
Reviews
Made it inside and did not see my pick up order at the station. I explained to the cashier. She said they are most likely remaking it and it will be placed at the pick-up station. After waiting a few minutes, I walked away to take a private phone call (the unexpected parking situation had caused me some timing issues). When I came back in, I waited some more. Told the cashier that I waited, left, came back, waited again and my order is still not there. After checking, she realizes my order was is the bags sitting on the counter. These bags were there when I came in initially!!!
I noticed the sticker on the coffee carton said an old time (timed 30 minutes before my scheduled pick up time) so I asked her to confirm with someone that the coffee was actually remade, because this of course makes all the difference considering the cashier had me waiting while my order was on the counter the whole time! Especially if the coffee was actually made well before my scheduled pick up time. I also had breakfast items that I of course did not ask them to remake due to my poor planning regarding researching the parking.
The cashier was sure that the coffee was still hot (by her touch of the box) and it was clear she did not want me speaking to anyone else since she made a mistake regarding having my order sitting there while I waited. I asked to speak to a manger. She told me the manager is busy but she was sure the coffee was re-made. Keep in mind, this was not something she was aware of before I told her of my request. I do appreciate if they remade the coffee, but who knows if it was actually re-made as I didn’t get to speak to anyone else about it. I still don’t know if the labeled time on the coffee was accurate. If so, it was initially made 30 mins before pick up. Because of time, I had to drop the items off so I didn’t get a chance to taste the coffee myself. The breakfast items were surely cold by then!
Today, I was approached by the director of the company and we had a very wonderful conversation. The issue was addressed and I strongly believe it has been corrected. Awesome. The employees here are all wonderful and I do understand that sometimes things are done without fully thinking them out. That is the human factor in all of us. So I have changed my review from one star to five stars.
Service I’d also a pleasure.
The place of business is always well-kept.
Sorry I didn’t take the picture when it was all more presentable ,..lol
Thank you for being a well ran establishment