Trade Raider
This place was very clean, friendly service and had good food. I asked the young lady who took our order what her name was ,but I just can’t recall. I think it was Ellisa. I remember her saying it started with an E instead of A. She was very patient, very friendly,very knowledgeable,and very well groomed. It was a pleasure to have her take our order. She said hello when we came in and goodbye when we left. If only other restaurants had employees like her.5☆.
… moreJacksonville Muse
I can’t say enough that obedience is better than sacrifice. I came to Panera and didn’t realize that my baby didn’t put my debit card back in my purse from the night before when he went to Home Depot for me. I had already ordered and was frantically looking for my card as I stepped to the side in the line. Jazmyn, without flinching said I got you. I’m going to bless you today. I was like what! Then I remembered a conversation that I had with God on the way there. I told her, thank you. This is something that I would do. So I sat down still looking through my purse for my card. After verifying that he didn’t put the card back, I was leaving and I asked to speak to Jazmyn. I explained to her that her act of kindness was God explaining to me that His voice will be heard and His hugs will be felt by his children. I explained what all had happened already that morning and how I wound up to her Panera. We hugged and cried while rejoicing. When I left there, I found my son dropped my card in my car. I went to get gas and a young lady asked if I had any change. I told her that someone helped me this morning and I was going to help her too. I let her know that no matter how she got in that condition, what happened and what didn’t happen doesn’t matter. All that matters is God has not forgotten about her nor me and she doesn’t have to stay there. I asked if she minded if I give her a hug. We hugged and I saw love in action on a morning when I almost let the enemy play with my peace. Thank you Jazmyn for being so kind and being a vessel for God. It’s normal to take on God’s character. Anything else is what’s abnormal
I can’t wait to share the full details of this testimony with my Lifegroup and spiritual family at Southpoint Community Church! God is STILL God!
Nickie Wooten ♥️
… moreMayra Chaparro
We visited this Panera around 7:00 PM, an hour before closing, and had a very disappointing experience. When we arrived, there was no coffee available, and we waited nearly 10 minutes before the cashier came to take our order.
Finally when the man came to take out order , he was puffing, huffing, and visibly annoyed, which made us feel uncomfortable and unwelcome. That behavior is what led us to request a manager.
We later learned that the coffee had already been put away. When we asked about it, we were told only dark roast could be made, because they were almost closing, which tasted very unpleasant. I also ordered a bagel that was not toasted as requested.
When we asked to speak with a manager, someone who was clearly not the manager came over and had an even worse attitude and said they start cleaning at 7 because they close at 8! Overall, the customer service was unprofessional and unacceptable.
I didn’t take names but these people have to be held accountable ,Saturday January 17,2026 at 7pm!!
… moreIngrid Capy
I’m obsessed with Panera! I always get the Pick Two, and this time I had the squash soup and the Mediterranean chicken salad. It was good, but the avocado was like a rock, and there was this massive lettuce leaf that totally messed it up. I don’t know what happened, but I already left feedback on their website. Hopefully they do better the next time.
… moreJ Rent
When trying to decide what to have for lunch, I remembered that I had two Panera gift cards to use. I visited the location at 10 Riverside Avenue. The kiosk could not read my card, so I went to the register to order. The card reader gave an error message when I swiped. The cashier, Naomi, offered to manually enter the card number. That did the trick. She also applied a reward that I didn’t know I had that would expire today. My food was ready within 5 minutes hot and fresh. Several other customers dined in and the environment was pleasant. I thoroughly enjoyed the experience I had at this Panera location. I will definitely return again soon.
… moreVanessa M
Walked in and placed order of Asiago Sausage and Egg sandwich with eggs whites only, at the register. Waited and finally got order, left and opened order at my office. I got egg whites and whole eggs…. no sausage…. NOT happy at all.
… moreEvans Mcbride
I discovered that this establishment exhibited exceptional cleanliness and its staff demonstrated commendable friendliness. The culinary offerings were of a high standard, and the restroom facilities were satisfactory. Should I find myself in the vicinity once more, I shall make a return visit.
… moreGabriella Rebecca
Just want to give Jasmine her flowers today. Monday I had something really scary happen to me. I blacked out and passed out near the bathroom and Jasmine was a huge help to me. I had no family around and was alone and scared but she made me feel like she truly cared about me. There’s still amazing people out there and that warms my heart. Jasmine you have no idea what that meant to me. Thank you.
… moreMeeks C Carter
Ordered 24hrs in advance and still had to wait 15 minutes to pick up my order and asked for pickles on the side and one employee asked the girl behind the counter and she stated pickles cone on the sandwich. Got home and no pickles on the sandwich.
… moreHeidy Cruz
I was so pleased with the staff here at this new location at the Brooklyn Station in downtown. Specially with the manager Glen, this team really go above and beyond in customer service. They are really nice and cordial. I give them 10 stars, I highly recommend this location. I love Panera Bread and I’m excited to have them walking distance from my home!
… more