Panera Bread

  4.0 – 386 reviews  $$ • Cafe

From focusing on quality, clean ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Troy is here with warmth and welcome. Panera Bread. Food as it should be.

Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.

✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery Panera Bread 12180

Hours

Tuesday6 AM–9 PM
Wednesday6 AM–9 PM
Thursday6 AM–9 PM
Friday6 AM–9 PM
Saturday8 AM–8 PM
Sunday8 AM–8 PM
Monday6 AM–9 PM

Address and Contact Information

Address: 16 N Greenbush Rd, Troy, NY 12180

Phone: (518) 244-4104

Website:

panerabread.com

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Reviews

Daniel Browne
I drive through here almost every single morning. Danny knows my order so well that when I had to order delivery today and forgot to add a bagel, it was included anyway when it arrived! The food is good and feels more healthy then most places, the sip club saves me money and if we take my 2 year old daughter there when it’s quiet every employee we have interacted with has been very welcoming. Also the sourdough bread loaf is really good, it compares well to most bakeries.
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Sarah Mycio
I am very disappointed with the customer service at this location. We placed a catering order here, and specifically placed an order for someone with dietary restrictions. When the order arrived, it was missing several items, including the dish for the individual with dietary restrictions. When I called to discuss with staff, they did not seem concerned by this, but told me that they would refund me for the issues with the order. When I didn’t receive the refund after a couple of weeks, I called to speak with a manager. He told me that if an order isn’t refunded within the first 72 hours, there is no way to issue one afterward. He assured me that he would send coupons instead to accommodate the difference. When those didn’t arrive, I called again. The manager remembered me and apologized that the coupons had not been sent and assured me they would be sent. It’s a year since the original order and I still haven’t received anything.
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sarah feist
Absolutely love Panera. I haven’t had any issues with customer service and I have the sip club so I’m here often. I love getting the monthly subscription I save so much and it gets me out of the house early in the morning for my tea. The actual place is always clean and peaceful. It’s a great place to dine in for some quiet time. Prices have gone up over time but the quality of food has always been great.
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Kate Milks
The manager on duty for 8am-9am was incredible! Our doordash order got messed up and changed with anothers and she had her caterer personally redeliver it to us, we couldn’t be more ecstatic! Best panera in the area, thank you to the team! I wish I caught your names because I’d be crediting all of you, thanks again!
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Aaliyah Dallard
One of the more disappointing Panera bread establishments. The food tastes the same. However, I do not recommend dining in. The bathroom is dirty, and the interior itself has a more chaotic atmosphere.
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Changa Whitehurst
The staff is awesome at this Panera bread!! Great service and the food is meeting the Panera brand. Keep up the great job.
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Jose Sanles
I can never get them to make coffee right. There’s always something… That said, both the bakery goods and food are great, albeit expensive.
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Aminika Galusha
Love love love that Panera has drive thru locations now. I wasn’t feeling well and a soup bread bowl is exactly what I needed!
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Aniel King
I have begun to, and will likely continue to frequent this location. It’s currently the most vegetarian friendly restaurant in a stones throw of where I work.
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Greg Thomas
Food is always good but I feel portions could always be bigger, place is always clean and stocked
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