

From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Hyannis is here with warmth and welcome. Panera Bread. Food as it should be.
Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.
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Panera Bread at 790 Iyannough Road Hyannis, MA
Menu | Panera Bread
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Reviews
At this point I need a refund for the entire order as half my family wouldn’t get to eat and now I need to scramble and come up with something else they’d want and bring it home after carefully selecting this already and getting everyone’s order together. But noooo this guy wants to lollygag around in the back before taking his sweet time to come do the transaction as slow as possible bc he obviously didn’t want to or know how. Now he refuses to give me a receipt or any proof of refund at all. He pushes me to my absolute limit with this smug behavior and attitude. I called corporate over this and named names. Ruined my night and could’ve just apologized, refunded and sent me on my way, but nope. Attitude.
When we stepped away to make that call, they thought we had left and began talking badly about us, using vulgar language and insulting us. Once we returned and revealed that we had heard everything, they quickly scurried away into the back. When we asked for the store number to file a complaint, they wouldn’t even look us in the eye.
The entire experience was utterly disrespectful and embarrassing. Other customers even overheard the insults. This treatment is completely unacceptable, and I truly hope Panera Bread takes action. I’ll never set foot in this place again and I suggest you don’t either unless you want to be disrespected, treated like crap. Act like you’re bothering them because they have to do their job. And end up leaving with no food even though you had valid source of payment. This location is absolutely horrible. I’ve never been more disrespected or embarrassed in my whole life. Two thumbs way down