Panera Bread

  3.9 – 588 reviews   • Cafe

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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Hyannis is here with warmth and welcome. Panera Bread. Food as it should be.

Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Panera Bread 02601

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Order: Order online

panerabread.com

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Reviews

Dawn Marie
I did a pickup order here and when I went to pick it up, it wasn’t ready. I waited around 35 minutes and no employee would even make eye contact. One young man was very entertained by 2 lady customers… giggling and carrying on while I waited. They got there about a half hour after me. They both ordered the Mac and cheese and some other stuff. I watched him hand it to them and then finally, he acknowledged me and guess what? They never made my to go order and now they’re out of Mac n cheese (half my order.)
At this point I need a refund for the entire order as half my family wouldn’t get to eat and now I need to scramble and come up with something else they’d want and bring it home after carefully selecting this already and getting everyone’s order together. But noooo this guy wants to lollygag around in the back before taking his sweet time to come do the transaction as slow as possible bc he obviously didn’t want to or know how. Now he refuses to give me a receipt or any proof of refund at all. He pushes me to my absolute limit with this smug behavior and attitude. I called corporate over this and named names. Ruined my night and could’ve just apologized, refunded and sent me on my way, but nope. Attitude.
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Anthony C
My wife and I visited Panera Bread on January 12th, 2026, around 5:20 PM. We had a $150 gift card, but the cashier couldn’t figure out how to use it and treated us as if we were a nuisance from the start. We asked for a manager, who was just as rude, unhelpful and incompetent. Even after we verified the card’s funds with customer service right in front of them, they still refused to help and told us we would need to call Panera Bread customer service ourselves.
When we stepped away to make that call, they thought we had left and began talking badly about us, using vulgar language and insulting us. Once we returned and revealed that we had heard everything, they quickly scurried away into the back. When we asked for the store number to file a complaint, they wouldn’t even look us in the eye.
The entire experience was utterly disrespectful and embarrassing. Other customers even overheard the insults. This treatment is completely unacceptable, and I truly hope Panera Bread takes action. I’ll never set foot in this place again and I suggest you don’t either unless you want to be disrespected, treated like crap. Act like you’re bothering them because they have to do their job. And end up leaving with no food even though you had valid source of payment. This location is absolutely horrible. I’ve never been more disrespected or embarrassed in my whole life. Two thumbs way down
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Fatih Sultan
I start every day enjoying coffee hazelnut Mike is very nice and has good customer service really take good care customers satisfaction all staff very friendly and dedicated I prefer this place its best place in cape cod I like cranberry & orange cake.Panera bread is the best also offer rewards.
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CI Schuh
I traveled through this location, ordered the food ahead and just needed a quick bathroom stop. But ew!The women’s bathroom was terrible. The trash can was overflowing and so was the trash in the bathroom stalls. Hopefully the kitchen doesn’t look the same way
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Jonah Baksa
Delicious blueberry bagel and coffee for only $0.95 through the app. Location was clean and modern, staff were friendly and efficient, food was great. Only issue was that the self-service kiosks were down, but otherwise fine. I recommend.
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G K (OldVermonter)
This morning, the local coffee shop I frequent was closed one day and I decided to try Panera. There was only one person in front of me at the register, so I figured it would be quick. I was wrong. With all the options thrown at this woman, it took forever as she stared at the clerk and the menu and tried to decide. Other clerks could see I was waiting, and made no effort to open another station. Then I finally ordered my coffee. I paid over 9.00 for a large cappuccino. That’s twice what I normally pay and the drink was mediocre at best. I sat down and tried to do some quiet writing but couldn’t. The music was loud and awful hip hop. I will not be going back.
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Bryan Covington
I ordered a breakfast sandwich and paid for it and then 20 minutes later they decided that they couldn’t make an egg because it was too late. Manager was on a power trip
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Ruben Ramirez
Great and cozy place. Yummy food. My girlfriend and I enjoyed a lot Panera
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peter parker
Nice place to have lunch and food was great I came to this place couple months ago with friends and we enjoy the food so much ! And my favorite is chipotle chicken avocado melt
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Ivy Chen
The food was lovely like always, and the cashier, Mike was the best. He was so kind!
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