Will Akers
Worst experience at any fast food establishment ever. Ordered via the app, food was supposed to be ready at 2:20 PM. I get the “your order is ready” text at 2:22 PM. Everything was boxed and ready except the steak. I figured 5-10 minutes tops.. no, 23 minutes go by and ask is the steak going to be ready soon if not could I get a refund, the worker told me 1 more minute. So from the time I got the text to when I walked out the door was 25 minutes. I get home to eat (4ish minute drive) all the food is cold because they had it boxed but on the counter not under the heat lamps. And to top all of this off, my plate serving of grilled chicken was equal to what goes in a bowl not a plate and they didn’t give me sauce for my rangoons. No apologies from the staff, just rude, monotone service. Very disappointing.
… moreKianna Anderson
Payed for an online order of a bowl, appetizer and sauces. I received the food, but there was barely any meat and was full of big chunks of cabbage. I also did not receive my utensils, sauce packets or fortune cookie that I asked for. I had to scrabble at work for a utensil and only came up with a spoon (not ideal for noodles). I love eating their food but they really let me down this time.
… moreDonna Chapman
Shame on management. The staff was trying so hard to keep up but to their demise they couldn’t. I waited in line for 20 minutes. I watched 15 people leave. They were waiting for food to be cooked. The door dasher were getting in their faces with their little phones . They wanted their orders . Unfortunately a business needs to decide. Get rid of door dasher or help people who are standing waiting for food. Sometimes you can’t do both and it ruins the dining experience for others. Panda you use to be better. Oh and they were so busy guests were cleaning their own tables. Trash piled high.
… moreConnor
had such a great experience at Panda Express thanks to Elvina! She and the team members were extremely friendly, kind, and very fast with their service. i was visiting from Canada and they truly made my visit special. i’ll def come visit when i’m down in the states again. she is such an asset to this company.
… moreBaked Alaskan13
Not sure why they have a low rating. I’ve come to this location quiet a few times now and they’re always efficient, friendly and the food is fresh. There’s usually a line and they get through it pretty quick. The evening crew at least seems to have pretty good team dynamics and works through the line. I appreciate the friendly & fast service so will continue to come back when I get my panda craving.
… moreBrandi Smith
Multiple times I have ordered ahead and gad to wait 30+ minutes past when my order was supposed to be ready. They should better estimate when the order will be done when you place the order so that you aren’t waiting around forever when you get to the restaurant more than 10 minutes past the estimated done time. It is literally faster to just walk in and order especially when it’s super busy which totally negates the whole reason for ordering ahead.
… morebreonna l
Ordered delivery, got regular orange chicken in a bigger plate and sweet fire in a bowl. The sweet fire was good until we found a hair in it. the orange chicken was so ridiculously spicy I couldn’t even eat it. Usually they’re good so this time surprised me.
I also double checked my order to make sure I didn’t accidentally order the spicy orange chicken. I didn’t. I ordered the regular. Very disappointed
… moreJosh Smith
We made an online order and when we arrived at the time it was supposed to be ready we had to wait another 30 plus minutes before it was finally fulfilled. Terrible management. Many people walked in and ordered and received food well before we did. This has happened before but gave the another chance. It seems to be a recurring issue with this place.
… moreKylie Clark
Food was amazing! It was super busy, but they were still very nice. I would recommend coming here, I think it is the only Panda Express around. I got the plate, with mushroom chicken, orange chicken, chow mein and rice. No complaints.
… moreE
Placed an online order. My account was charged and an order was supposed to be ready by 1 pm. They didn’t get it supposedly and now I’ve been waiting fifteen minutes past my order time. This caused me to be late coming back to work and negatively impacted my employment.
Don’t bother with online orders here. Spend your money elsewhere
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