Panda Express

  4.1 – 669 reviews  $ • Chinese restaurant

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Discover bold flavors and fresh ingredients at Panda Express in Hollywood. Located at 1803 N. Cahuenga Blvd. our restaurant offers a delicious array of Chinese-inspired dishes, from our famous Orange Chicken to savory Beijing Beef. Whether you’re dining in, taking out, or ordering delivery, our friendly staff is dedicated to providing a delightful experience. Join us for lunch or dinner and enjoy a taste of our Asian-inspired cuisine that’s wok-tossed to perfection. Visit Panda Express today and savor the flavors of tradition and innovation in every bite.

Fast-food chain for Chinese standards, including some health-conscious options.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Panda Express 90028

Hours

Saturday10 AM–11 PM
Sunday10 AM–11 PM
Monday10 AM–11 PM
Tuesday10 AM–11 PM
Wednesday10 AM–11 PM
Thursday10 AM–11 PM
Friday10 AM–11 PM

Address and Contact Information

Address: 1803 N Cahuenga Blvd, Hollywood, CA 90028

Phone: (323) 962-3182

Website: https://www.pandaexpress.com/locations/ca/hollywood/2172

Menu Photos

Order and Reservations

Order: Order online

order.pandaexpress.com

Photo Gallery

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Reviews

poke mom
I am writing to file a formal complaint regarding my experience at your Panda Express location #1212 Today . The manager on duty, Norma, handled the situation in a way that was unprofessional, dismissive, and concerning from both a customer service and food safety standpoint.

As soon as I walked in, I went to the online pickup area on the left and asked the staff if they could prepare a fresh order of Rangoon’s and Beijing Beef. They acknowledged my request and advised that the order would be placed. I then waited in line for approximately 10 minutes to reach the register.

When I finally reached the front, I was told that the food “came out before I got there” which was impossible because I had specifically requested that it be made fresh. Additionally, the Beijing Beef on the line appeared to be a mix of old and new product, which is a clear food handler and safety violation, as older food should never be mixed with newly cooked food.

When I explained this concern, Norma told me it would take 15 minutes to prepare a fresh batch, even though cooking time is typically around 8–10 minutes. It felt as if she was inflating the wait time to discourage me from requesting fresh food.

After agreeing to wait for the fresh order, I proceeded to the register to pay, since my items were ready to be rung up. At this point, Norma accused me of skipping the line, even though I had already stood in line and was next to pay. She insisted I return to the back of the line, which was completely unreasonable and disrespectful, especially considering I had already waited.

This is not the first time I’ve dealt with similar issues at this location this is the third time this month I’ve received poor treatment, particularly from female managers.

What concerns me most is that I was treated differently than other customers. I noticed a clear difference in how Norma interacted with others compared to how she interacted with me. As an African-American woman who also speaks Spanish, I should not be receiving less respect, less patience, or less courtesy than other customers. The attitude, tone, and inconsistency in service felt biased and discriminatory, and I do not appreciate being treated differently because I am a customer of color.

I visit Panda Express frequently, and I believe customers deserve to be treated fairly and respectfully. No customer should be spoken to with attitude, singled out, or made uncomfortable for simply requesting fresh food especially when it directly concerns food safety.

I am extremely disappointed with the service at this location and with the conduct of Manager Norma. I am asking that this matter be reviewed, that appropriate training or corrective action be taken, and that I receive follow-up regarding this complaint.
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Paul Castillo
Im in here eating right now and the young lady Jasmine was very beautiful, inside and out and helped me and was super welcoming and nice …and the employees cooking welcomed me as soon as I walked in, making my experience very warm and comfortable. I live in Santa Monica but visiting Hollywood tonight. I’ll surely be back, Thank You Panda Team.!!!.
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Daniel Betancourt
I walked into this Panda Express today around 4:35 PM for a Grubhub pickup order of my own (not delivery). When I first entered, the man at the front — an Asian male employee — greeted me with what seemed like a smile, but that changed the moment I mentioned I was picking up a Grubhub order.

His entire tone and attitude shifted immediately. He rolled his eyes, raised his voice, and asked for my name in an unnecessarily aggressive and condescending tone — loud enough that even his coworkers looked over. I calmly replied, “Daniel,” and he said, “Can you speak up?” in the same rude manner.

He then told me to repeat my name again at the front register, where I once again stated my name and explained I was picking up a Grubhub order. He asked to see my confirmation, which I provided without issue. But instead of simply handing me the order, he pulled it back, looked me up and down, and demanded to know my last name “just to confirm.” By that point, it was clear this wasn’t standard procedure — it felt like profiling and completely unnecessary.

This was my first visit to this Panda Express, and it will likely be my last. I walked out feeling uncomfortable, disrespected, and honestly shaken by how hostile the interaction was. Not everyone who walks in is having a great day, and employees should never make a guest’s day worse. This encounter left me with a horrible impression not only of this location but of Panda Express as a brand.

Management seriously needs to address this — no customer deserves to be treated that way.
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Thomas
Today I witnessed a very unpleasant situation at your establishment. It was raining heavily outside when a delivery courier came in to pick up an order. He politely asked if he could use the restroom, but your staff told him he needed to place an order to be allowed in. This looked absolutely inhumane.

The employees stood there with gloomy faces, and some of them even laughed at the courier. As a result, the courier, feeling disrespected, said he would no longer work with you, threw the order back at them, and walked out.

I want to draw your attention to the level of service and the way your staff treats people who, in fact, help your business by delivering your food to customers. The courier was clean, polite, in uniform — not homeless, not causing trouble — he simply asked to use the restroom for a moment.

Such behavior from your staff leaves a strongly negative impression of your establishment. I highly recommend reviewing your internal policies and the standards of conduct for your employees
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Steve Paul
Believe it or not, I like to go when its busy… I don’t mind the long lines because I know Im going to get Fresh food! And the service is great, they’re FAST there! And Panda Fresh is Fire LoL
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SM
I really missed Panda Express. It was first time to eat-in. The staff were kindly and fast to prepare my food. I ordered one main and two sides. I was hungry so it was good portion to me.
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Michael Jones
Went to this location and they were scooping food from old orders back into the tray. Patrick then had another person scoop that same old food into my container very displeased
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Active Afg
I recommend the walnut shrimp with fried rice..really Friendly workers and good food. I come here often, fast service and good price.
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Zaur GT
Not sure why they have 4.1 to be honest.
I order in this location pretty often and the food and service always being so nice
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Eva Komarkova
Very good vegan “orange chicken”, good job, tasty, balanced taste between spicy and sweet, thank you for Beyond meat on your menu
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