Seleste Sanchez
I would like to recognize Romeo, a truly outstanding Panda Express team member who delivered a level of service that far exceeded our expectations during our visit today. Even though the restaurant was clearly short-staffed, Romeo demonstrated remarkable professionalism, positivity, and genuine care.
After my family and I waited for more than five minutes without being greeted, Romeo was the first and only person to acknowledge us, and he did so with a warm, sincere welcome that immediately changed the tone of our visit. He handled our order efficiently, stayed patient under pressure, and went out of his way to make sure we were taken care of.
What truly stood out was that Romeo personally brought our food to our table, ensuring everything was correct and that we had what we needed. This is not something typically expected at a fast-casual restaurant, and it showed just how dedicated he is to creating a great guest experience.
Romeo’s kindness, work ethic, and commitment reflect the very best of Panda Express values. In a moment when he had every reason to be overwhelmed, he chose to shine instead. My family and I left grateful, impressed, and wanting to make sure his efforts were recognized.
Panda Express should be extremely proud to have Romeo representing their brand.
… moreStormy
This was the first time I actually was super disappointed in the food I got from this chain. I ordered on the app, and requested cook to order food per the reviews. I got old and cold food! The chicken wasn’t even the orange chicken I ordered. I’ve never had this one and I hated it! It was old and just overly crunchy. The noodles were little bits, not even long normal noodles. The Beijing beef was soft, not dark and crispy like normally. I didn’t like this location at all. People would rather wait on fresh hot food, than receive unfresh food that’s been sitting there
… moreBrian Carpani, GeckoMediaGroup
Updating as last week no power so had to go elsewhere and now lobby is closed for some reason.. this location has issues clearly.
Decent serving size and was hot and fresh. However, the service was bit slow as out of alot so folks waiting around. In addition, lots of the tables/seats and floor were dirty.
… moreRichard V
What is going on with this place? The quality of food and portions is not living up to expectations. If you see this take out photo, there’s only 3 pieces of beef from my Black Pepper Sirloin Steak with my plate. Not acceptable. I can’t even add this to my meal log because the amount of protein is off. This isn’t the first time either. I’m highly disappointed in this places and given several chances. Something has to change.
… moreKingtrix Fernandes
Customer service is great here. They greet you when walking in the restaurant and they are really nice when conversing with you. However the food isn’t that great… The food was definitely a little older tasting. Probably because left out for a little longer than desired. It was also a little on the cold side when consuming. Due to the taste I will not be coming back, however like I said customer service was quick, nice and professional.
… moreJason
Panda Express delivered a pleasant surprise with their Orange Chicken, which was more delightful than I had anticipated. The sauce was a standout, offering a perfect balance of sweetness and tang with a subtle vinegar kick that made each bite exciting. The chicken itself was tender and flavorful, and the breading was the perfect texture and firmness. I ordered a side of noodles which was a nice addition, with their soft texture and savory taste complementing the zesty chicken beautifully. Generous portions rounded out a satisfying meal that left me looking forward to my next visit.
… moreSeul Garcia
The worst Panda Express you can eat.
No food was prepared, no staff , only 1 person at front .
Was trying to speak to manager and she was on the phone the entire time
The wait was terrible!!
Never again will come back
Terrible service!!! .
… moreamy dunn
I can’t understand why I was ignored completely while they prepare 4 other people before my order! I watched Lidia look and me and never even speak while she prepared everyone after my order. I can not understand why I have been treated as such! 20 minutes to get help even. Pitiful
… moreBradley Goode
Made fresh when asked and got it to the table quick everything taste amazing. Will be back for the limited time items.
… moreCantmein SP
Staff was super friendly and nice. This was my first time ordering a small entree. Sizes were not disclosed on their website so I was SHOCKED when I opened my takeout order to see a minute box in my bag. Never have I seen a regular small order size this small, especially from an Asian eatery. I’d be too embarrassed to even sell this or display this box size. Panda Express should just remove this size from their menu. Serve and charge a little more for a bigger box would definitely been more appeasing. Taste of their selections have always been good. It’s just this small size that I was taken aback. I took a photo of it besides my AirPod case for size comparison.
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