Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.
Address and Contact Information
Address: 5567 High Market Dr K-400, West Valley City, UT 84120
Phone: (801) 456-4677
Website: https://www.firehousesubs.com/
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Order and Reservations
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5567 West High Market Drive, K-400 – Firehouse Subs
5567 west high market drive, k-400. Directions. West Valley City UT, 84120. 801-456-4677. Ways to order. Mobile Ordering.. Delivery. Catering. Dine in hours.
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Reviews
Colten York
Rating is higher than it deserves. I’ve gone to this location dozens of times due to convenience and I used to enjoy the food. But as quality has dropped so has the experience. I just spent a an hour waiting for food I placed online through the app and the order wasn’t received. Ok things happen but for the server to take 20 min to figure out the scenario and ultimately decide to finally make the food. Ok, success? Not even close because now the servers sister arrives orders a free sandwich and is giving itemized instructions while my food isn’t even begun. It’s not until the sister says how bad she is at serving when she gets assistance from another associate. Watched a group of 3 walk in and then leave after no acknowledgement from any staff. After 20 min of additional waiting my food is finished and I leave get home and order isn’t complete. Go back to store and there’s the rest of my order. I’m done, I got the app to make ordering beneficial on my part and the experience has drastically fallen. Never returning to this location. Maybe not even the franchise again.
… morePeter B.
We order lunch for the office quite often from here (15-20 people depending on the day), and the orders are almost always ready on time. We love the sandwiches here! You really can’t go wrong with Firehouse.
… moreCrabio 😀
I was with my mom yesterday at 5pm ordering some food and there was this lady that was so mean to her. My younger sister cried after the lady was so harsh to my mom. I won’t ever be going back, the food was like dried aged and dry. Not to mention the horrible service. I read some of the history books there and this location is a disappointment. Comparing to the one in Provo this location is drastically different and not in a good way. I’m not sure what is happening but the food and atmosphere used to be so great considering I used to come here for years. I’m so disappointed and saddened by what this location has become but one thing is for sure that short lady shouldn’t be working in this franchise or at all in this establishment. I was just passing through and I feel like this lady ruined it, cause I wanted some food while me and my mom were shopping for some groceries. Anyways the service is horrible and the food rancid. She was rushing me and my mom to order while the place was basically empty I was so mad but I also work in customer service and maybe she had a bad day but then she continued and she was yelling at my mom when she couldn’t understand what the employee was saying I saw another person say her name was Rosa and she the lady was short with glasses. Anyways I’m sad to say it but I’ll never visit this location again.
… moreBraxton Avery
TL;DR: Despite my slightly negative experience, I overall think that Firehous Subs is well worth the try, especially their Thanksgiving Turkey Sub.
This is my first time at Firehouse Subs. I had to try their seasonal special, the Thanksgiving Turkey Sub. It was delicious, just what I hoped for! I made a few additions (mushrooms, lettuce, and tomatoes), but it would’ve been great either way. I’m giving three stars for two reasons. 1st, I prefer to reserve four stars for great, five stars for legendary. Three stars is for good. 2nd, I had to wait for my food to be made over 15 minutes later than when it was promised, and that’s after ordering in via the app an hour in advance; so, I feel there should’ve been plenty of time for my food to be made so that it was ready once I arrived at the promised time.
… moreThis is my first time at Firehouse Subs. I had to try their seasonal special, the Thanksgiving Turkey Sub. It was delicious, just what I hoped for! I made a few additions (mushrooms, lettuce, and tomatoes), but it would’ve been great either way. I’m giving three stars for two reasons. 1st, I prefer to reserve four stars for great, five stars for legendary. Three stars is for good. 2nd, I had to wait for my food to be made over 15 minutes later than when it was promised, and that’s after ordering in via the app an hour in advance; so, I feel there should’ve been plenty of time for my food to be made so that it was ready once I arrived at the promised time.
Trevor R. Williams
The food and variety is great. The service is acceptable. I would prefer a little different seating arrangement/atmosphere, however, it is as expected. The parking lot gets a little busy and crowded but there are several other establishments in the area.
… moreAbigail Boone
We paid $42 for 2 sandwiches, 2 drinks and a brownie. The only drink I wanted was out so I paid for nothing, she said she would fix it but never did. The girls who work there are not very nice. We used to frequent this sub place but wont anymore
… moredavid archuleta
Crazy. Definitely didn’t feel welcome to be here. It’s 6:30pm. Google says they close at 9pm. All the tables and chairs are put up. Bathroom is closed. It’s like as I walked in at 8:58pm
… moreMelody Parlet Flitton
I love the sandwiches! The bread is so light and the toppings are always fresh. The pickle is a great side to the sandwich!!
… moreCarlos G
Subway, “eat fresh”
Yeah we’ve all heard that before.
Firehouse subs has way more of a selection though. More bang for your buck, & satisfy your taste buds .
Definitely my go to for subs. **Now it’s under new management!!**
… moreYeah we’ve all heard that before.
Firehouse subs has way more of a selection though. More bang for your buck, & satisfy your taste buds .
Definitely my go to for subs. **Now it’s under new management!!**
Brian Watterson
The subs here are great! Good amount of meat on every sandwich! Well worth stopping by!
… more