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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Discover bold flavors and fresh ingredients at Panda Express in Kansas City. Located at 4901 North Oak Trafficway, Lot 4 our restaurant offers a delicious array of Chinese-inspired dishes, from our famous Orange Chicken to savory Beijing Beef. Whether you’re dining in, taking out, or ordering delivery, our friendly staff is dedicated to providing a delightful experience. Join us for lunch or dinner and enjoy a taste of our Asian-inspired cuisine that’s wok-tossed to perfection. Visit Panda Express today and savor the flavors of tradition and innovation in every bite.
Fast-food chain for Chinese standards, including some health-conscious options.
Hours
| Monday | 10 AM–9:30 PM |
| Tuesday | 10 AM–9:30 PM |
| Wednesday | 10 AM–9:30 PM |
| Thursday | 10 AM–9:30 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10:30 AM–9:30 PM |
Address and Contact Information
Address: 4901 N Oak Trafficway Lot 4, Kansas City, MO 64118
Phone: (816) 455-3199
Website: https://www.pandaexpress.com/locations/mo/kansas-city/1779
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Kris
My order took an hour and 46 minutes to be prepared. After receiving the notification that my food was ready, I still had to wait an additional 20 minutes in the drive-thru line.
The food itself was incredibly disappointing. I ordered the $12 plate with orange chicken and eggplant tofu. What I received was mostly cold, raw vegetables, including uncooked broccoli and bell peppers. The “eggplant tofu” dish contained only one small piece of tofu and a couple of slivers of eggplant, buried under a pile of raw peppers. While the orange chicken had decent flavor, most of it was just fried breading with no chicken inside.
This isn’t a one-time issue. My last two visits were similarly frustrating. On both occasions, I ordered beef and broccoli and received fewer than three pieces of beef each time, with the rest of the container filled with cold, unsauced broccoli. The chow mein is consistently 99% cabbage and other filler ingredients, with barely any noodles.
Furthermore, the restaurant seems to have major inventory problems. During my last two visits—both just a couple of hours after they opened—they were already out of rice and a majority of their entrees. It has become normal for the staff to list what they don’t have, rather than what’s available.
Poor management and a clear lack of work ethic from the staff have ruined this location. I will not be returning.
… moreThe food itself was incredibly disappointing. I ordered the $12 plate with orange chicken and eggplant tofu. What I received was mostly cold, raw vegetables, including uncooked broccoli and bell peppers. The “eggplant tofu” dish contained only one small piece of tofu and a couple of slivers of eggplant, buried under a pile of raw peppers. While the orange chicken had decent flavor, most of it was just fried breading with no chicken inside.
This isn’t a one-time issue. My last two visits were similarly frustrating. On both occasions, I ordered beef and broccoli and received fewer than three pieces of beef each time, with the rest of the container filled with cold, unsauced broccoli. The chow mein is consistently 99% cabbage and other filler ingredients, with barely any noodles.
Furthermore, the restaurant seems to have major inventory problems. During my last two visits—both just a couple of hours after they opened—they were already out of rice and a majority of their entrees. It has become normal for the staff to list what they don’t have, rather than what’s available.
Poor management and a clear lack of work ethic from the staff have ruined this location. I will not be returning.
Danielle Bueoy (crystalgamergirl)
When I got food for me and my dad I got a Notification about 5minutes down the road from them saying that my order is ready. When I get to the store, my order was not ready and apparently they kicked it off the screen or something like that so I had to wait an extra five minutes and I checked the food and everything of what I know is mine and it had fried rice instead of white rice and I told them about that the orange chicken and the plate was good and everything after I got the rest of the food for my family from the other locations. I went home to double check and found out that my dad‘s Sirloin steak one was not right and then found out that the little side container for my orange chicken was the super hot and spicy orange chicken instead of the regular orange chicken so I am extremely upset and agitated And almost like 50% of my order was wrong so I am extremely upset and agitated. I will not be going back to this place again.
… moreDanielle Adkisson
Ordered take out. Got home to open my box. I ordered orange chicken and paid the upcharge for honey walnut shrimp. I guess the new order includes only two pieces! Tried calling their direct line and no one picked up. What a JOKE
… moreP30petgarcia P30petgarcia
Kung pow chicken. The meat was tender and flavorful. The spice was perfect heat. The small serving was enough to satisfy without leaving me feeling guilty that I couldn’t eat it all.
Atmosphere: it was a drive through so not much to view.
… moreAtmosphere: it was a drive through so not much to view.
Chekotee Irwin
Every single time, and I mean every time I go through the drive thru they always forget one of my entreés. I have called up there after the third time. And all I got was a “oops, sorry”. This particular will never have my service again. Now the store in Liberty by the buffalo wild wings, that place has amazing service. I recommend that store. The service was polite, fast and accurate. The things that this store should strive to be.
… moreC E R E N D I P I T I O U S
I’ve come here several times and I’m not ever pleased with the food or service. There must be new management.
I was pleasantly greeted as I walked through the door, and the staff was cleaning the lobby, which happened to look clean and tidy.
I order a plate which comes with a side and 2 entrees. The food preparer was patient with my requests and very professional as I had a few substitutes.
All in all a had a phenomenal experience and hopefully it will be this way my next visit!
P.S. Try the refreshers, amazing, I had watermelon mango!
… moreI was pleasantly greeted as I walked through the door, and the staff was cleaning the lobby, which happened to look clean and tidy.
I order a plate which comes with a side and 2 entrees. The food preparer was patient with my requests and very professional as I had a few substitutes.
All in all a had a phenomenal experience and hopefully it will be this way my next visit!
P.S. Try the refreshers, amazing, I had watermelon mango!
Angela Amorosa
Tried ordering the green bean chicken breast. Was told they would have to make it fresh. Understandable because it was around 3pm. I don’t like it that fresh because the juices haven’t had time to soak in, so I left.
Went again a few days later at noon, assuming the food would be hot and ready to go. Was told AGAIN that they would have to make it fresh, so, again, I left.
Went again around 11:30, happened again, so I asked them what the deal was. They said they only make it to order so they don’t have to throw any of it out (I’m paraphrasing).
I tried reaching out to the company and eventually got an email back saying that they were sorry for the inconvenience and offered a small entre to make up for my issue.
For one- a child couldn’t get 3 bites out of there “small entre” container, so insult to injury there.
Secondly- no explanation and no trying to fix the issue
Lastly- I emailed back with a request to talk to the area or district manager, received a poor excuse of an email in return from the general manager, and then never heard from anyone again.
Horrible! Horrible! Horrible!
Obviously isn’t a single manager issue. I’ve general managed fast food and I know any complaints coming in, go to the higher-ups as soon as they are entered unless it’s a direct call to the store in question or a walk in complaint. The issue is with both the general manager, area manager and whomever is their boss.
I’ve eaten at Panda Express for 15 years and I have never been so disappointed.
I will not be returning
… moreWent again a few days later at noon, assuming the food would be hot and ready to go. Was told AGAIN that they would have to make it fresh, so, again, I left.
Went again around 11:30, happened again, so I asked them what the deal was. They said they only make it to order so they don’t have to throw any of it out (I’m paraphrasing).
I tried reaching out to the company and eventually got an email back saying that they were sorry for the inconvenience and offered a small entre to make up for my issue.
For one- a child couldn’t get 3 bites out of there “small entre” container, so insult to injury there.
Secondly- no explanation and no trying to fix the issue
Lastly- I emailed back with a request to talk to the area or district manager, received a poor excuse of an email in return from the general manager, and then never heard from anyone again.
Horrible! Horrible! Horrible!
Obviously isn’t a single manager issue. I’ve general managed fast food and I know any complaints coming in, go to the higher-ups as soon as they are entered unless it’s a direct call to the store in question or a walk in complaint. The issue is with both the general manager, area manager and whomever is their boss.
I’ve eaten at Panda Express for 15 years and I have never been so disappointed.
I will not be returning
Tonee Christensen
The orange chicken is good every time! It has a nice crunch and tangy flavor. The veggies are not seasoned. The rest of the food is average, nothing wild with the flavors. Friendly staff and quick drive thru services.
… moreNate Snyder
Date: October 17, 2025
Time: Approximately 8:00 PM
Location: Panda Express
As as far back as I can remember, my family and I have enjoyed Panda Express virtually our entire lives. Tonight, I visited Panda Express and ordered two plates—one for myself and one for my girlfriend. I ordered the pick-three combo with rice and noodles. As we began eating, my girlfriend mentioned that she didn’t like two of the three items, and that her noodles were soggy. But she thoroughly enjoyed the white rice and orange chicken. As we continued eating, she eventually pulled a hair out of her food that she had bitten into. Gross.
I immediately got in my car and drove back to Panda Express which is a good 15 minutes away to have her meal remade. The box was still about two-thirds full and still warm. When I spoke with the manager, she asked for a receipt, which was in my trash can at home. I showed her my bank statement on my phone instead, which clearly showed the Panda Express charge as my most recent transaction with the correct date and time.
Rather than handling the situation professionally, the manager then proceeded to riddle me with where the hair was and why it wasn’t in the box. I told her it was probably still at home, as I didn’t bring the hair that my girlfriend pulled out of her mouth with me. She then told me I needed to either show her a picture of the hair or drive back home to get it. I felt that this response was extremely unprofessional.
I had to pay twice for my girlfriend’s meal tonight. I wasn’t asking for a refund—just a remake. The food was still warm and mostly untouched, showing that we weren’t trying to take advantage of the situation.
As someone who has worked in the service industry for over 15 years, I know what good customer service looks like, and this was not it. If this is truly Panda Express policy, it needs to change; if not, then it reflects poor management. Either way, it left a bad impression. I won’t ever be returning unless this problem is addressed and corrected.
… moreTime: Approximately 8:00 PM
Location: Panda Express
As as far back as I can remember, my family and I have enjoyed Panda Express virtually our entire lives. Tonight, I visited Panda Express and ordered two plates—one for myself and one for my girlfriend. I ordered the pick-three combo with rice and noodles. As we began eating, my girlfriend mentioned that she didn’t like two of the three items, and that her noodles were soggy. But she thoroughly enjoyed the white rice and orange chicken. As we continued eating, she eventually pulled a hair out of her food that she had bitten into. Gross.
I immediately got in my car and drove back to Panda Express which is a good 15 minutes away to have her meal remade. The box was still about two-thirds full and still warm. When I spoke with the manager, she asked for a receipt, which was in my trash can at home. I showed her my bank statement on my phone instead, which clearly showed the Panda Express charge as my most recent transaction with the correct date and time.
Rather than handling the situation professionally, the manager then proceeded to riddle me with where the hair was and why it wasn’t in the box. I told her it was probably still at home, as I didn’t bring the hair that my girlfriend pulled out of her mouth with me. She then told me I needed to either show her a picture of the hair or drive back home to get it. I felt that this response was extremely unprofessional.
I had to pay twice for my girlfriend’s meal tonight. I wasn’t asking for a refund—just a remake. The food was still warm and mostly untouched, showing that we weren’t trying to take advantage of the situation.
As someone who has worked in the service industry for over 15 years, I know what good customer service looks like, and this was not it. If this is truly Panda Express policy, it needs to change; if not, then it reflects poor management. Either way, it left a bad impression. I won’t ever be returning unless this problem is addressed and corrected.
Samm Reedy
Waited 30 mins for hard chicken and wilted cabage. And yall really out here jipping people on portions huh? Supposed to be a plate.. crazy how little I got fr
… more