Shahlo M
I’ve been coming here for a while, and the food used to have normal portion sizes. Recently, the portions have been getting smaller and smaller, but the price is still the same. It’s disappointing because it doesn’t feel worth the money anymore. I hope they bring the portion sizes back to how they were before.
… moreMaryam
I got food from them and it was very cold and the chow mein was not cooked properly and was cold. Their chicken barbecue was also burnt on one side.
… moreShahlo
The portion size has gotten smaller. There are hairs in the noodles, and the taste is not the same as before.Panda Express was my favorite
… moreNatasha From Chicago
It would be 5 stars but it’s always so busy they need 2 cashiers. Or at least an extra cashier who can jump in when there more that 4+ people waiting to pay for their already prepared food like today. Anyways the food is soo fresh and very good.
… moreColleen Honquest
The manager at this location is disrespectful and rude. She said that her name is Eileen -not sure if that is true. She made a mistake on my large lunch order for an office of mine. Instead of taking responsibility, she was combative and disrespectful and talked over me . Very disappointing. She needs extra training on how to respond to her own mistakes with customers. Food is good. Eileen is a negative for this restaurant.
… moreSyeda Adiba Nuzhat
Noodles is much better than the rice. My favorite place to eat when I go to the mall. There’s a long waiting line on weekends.
… moreNicole M Carich
My daughter was in line waiting to place her order and instead she was ignored and other people behind her had their order was taken instead of hers and when i stepped up to see that my daughter was being taken care of they told me to go in the back of the line. i was like my daughter had been waiting they just stared at me. We will never eat at the panda express in the mall ever again.Horrible Customer service and to treat a preteen like that.
… moreDawning Day Creations
Customer service is consistently good at the Fox Valley Mall location. I wish they were more flexible with creating plates for vegans. I can only eat sides and appetizers, so they get really confused when I try to swap an entree for a side. I like their app and rewards point system.
… moreMichelle Spurlin
Fox valley mall location I’ve been eating here for 11 yrs as a mall employee always got 10% off
You guys get different managers and take away bring it back take away bring it back for a mall employee discount ridiculous I didn’t purchase my plate because of this and didn’t eat cause of my time wasted standing in line I will never give panda another dollar… smh I spend 40$ or more a week u panda loss over your 10% discount
LIKE I SAID YOUR LOSS NOT MINE you obviously don’t care about the mall employees & us customers …. THANKS U SAVED ME MONEY TODAY AND EVERY DAY NOW DAM NEAR IPL SPEND MY MONEY SOMEWHERE ELSE !!
… moreShadow
Went there to get lunch with a friend. Everything was undercooked, cold and they served mushrooms that should’ve Been thrown away. They had a metallic taste. Manager wasn’t there so we had to wait around until the girl could call her. They kept offering to give us free food (as if we’d eat there again after tasting rancid food) in the end they refused to refund us and didn’t pull the mushroom chicken. Absolutely horrendous will never be returning to this establishment.
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