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Discover bold flavors and fresh ingredients at Panda Express in Richmond. Located at 900 W. Grace Street our restaurant offers a delicious array of Chinese-inspired dishes, from our famous Orange Chicken to savory Beijing Beef. Whether you’re dining in, taking out, or ordering delivery, our friendly staff is dedicated to providing a delightful experience. Join us for lunch or dinner and enjoy a taste of our Asian-inspired cuisine that’s wok-tossed to perfection. Visit Panda Express today and savor the flavors of tradition and innovation in every bite.
Fast-food chain for Chinese standards, including some health-conscious options.
Hours
| Monday | 10:30 AM–1 AM |
| Tuesday | 10:30 AM–1 AM |
| Wednesday | 10:30 AM–1 AM |
| Thursday | 10:30 AM–1 AM |
| Friday | 10:30 AM–1 AM |
| Saturday | 10:30 AM–1 AM |
| Sunday | 10:30 AM–1 AM |
Address and Contact Information
Address: 900 W Grace St, Richmond, VA 23220
Phone: (804) 354-6818
Website: https://www.pandaexpress.com/locations/va/richmond/2411
Menu Photos
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Reviews
Leah Martin
I ordered a bowl of the new crispy sesame shrimp and beef with half chow mein, half super greens. The portion of chow mein/super greens seemed to be more than usual; perhaps to make up for the foolishness that I was about to experience. I noticed that the young lady was intentionally scooping out a few pieces of shrimp/beef to put on my bowl, instead of just scooping out normal spoonfuls. Then another lady (I’m assuming a manager) said something to her and she threw away the bowl she made. She then made another with an even smaller portion of shrimp/beef, purposefully counting it out. Mind you this is a premium entree so costs extra. I asked them if I’m paying extra why is the portion smaller than a regular entree. The manager said the entree is 3 shrimp and 4 pieces of beef. That is crazy to me! I don’t know if that is specific to this location or if it’s all Pandas but that is crazy. And the fact that you’d rather throw a whole bowl away rather than give a customer a bowl with “too much.” Neither did you give me much of the greens beans or any of the red peppers that are a part of the dish while you were counting out the portion. I don’t have to get that entree ever again.
… moresushant krishen
We were visiting this place from New Jersey and close to Bridford lake apartments, found at right location, ample parking space. Courteous staff and nice atmosphere for family to eat.
… more《Spiicy Ramen》
For the manager who was making my meal. First of all, the head manager was disrespectful for no reason simply because I wanted to cancel my order. The reason was because I was going to be late for a class and keep in mind, I ordered ahead but apparently I needed to fix my “schedule”, he slam my food down like a fool and started going off about how I needed to fix my time but the thing was, they were taking forever to get my order done which I understood because the amount of people in but if your going to get mad over someone canceling their order simply because YOU took forever to make it just doesn’t make sense. Have a good day PS. Don’t get mad over small stuff.
… moreKartik G
So far the worst panda express I visited. This store closes at 8 pm and we went for dine in at 7 pm. Noodles not available, shrimps not available, teriyaki chicken available only for 2 orders, steak not available, hot orange chicken not available. Ask for anything the person serving says, it’s closing time despite one hour for closing. Also the rice that’s available is cold and lumps. Horrible experience I ever had. Also for the $50 spent the cashier denied to issue me points. Also on the bill it says grubhub but not the store bill directly. Will never visit and would not recommend others to visit for the arrogance service.
… moreMaria Perry
First time at a Panda Express. I am not disappointed. The food tasted great! I husband and we had our 2 year old, so I missed getting a picture of the actual food. Both my guys enjoyed as well. I would visit Panda Express again after this experience. This location was calm during the time we came.
… moreDennis Melvin
The food was meh, not terrible but not great. The worst part was Christine. She had one of the worst attitudes I’ve ever seen from an employee at any place of business I’ve been to. She was hateful to the people in front of me and rude to me.
… moreJeremiah Green
The store manager Yin was extremely rude when I asked for a refund. She kept cutting me off when I was asking questions and was selling fountain drinks when the soda dispenser did not work. Jamela who was the cashier was also rude when I was asking for public information and had a very nasty attitude towards me. I simply wanted a refund for the drink but in order to receive one Yin told me that I would have to refund my entire meal and would not be able to finish my already half eaten meal that I paid for. Very disappointed in the service and how I was treated by the staff. I do not recommend eating there. There was trash on the tables and unclean surfaces. Again they will sell you fountain drinks knowing it doesn’t work and tell you that your watered down drink is only refundable if you refund your entire meal.
… moreAndre
Given the challenges of serving customers during the pandemic, this location is exceptional. Glad I stopped on a whim. Fast, friendly and the food was fresh and hot ! My first stop at this location but not my last.
… moreLove Jones
Total waste of my time. I came in a noon on a Sunday to this old dried up food and the manager told me she was making things cook to order and it will be 20 mins to get my order. I was on my lunch break and couldn’t wait over 20 min for my food. I was so disappointed. The service was horrible and I will never eat here again
… moreIsrael Wilkins
I have been a fan of Panda Express for a while, and this location did not disappoint! The employee even gave me extra chow mein!
It should be mentioned that this location of Panda Express does not support the promotions nor coupons that the app provides.
It should be mentioned that VCU students can use there card here if they have sufficient funds.
… moreIt should be mentioned that this location of Panda Express does not support the promotions nor coupons that the app provides.
It should be mentioned that VCU students can use there card here if they have sufficient funds.