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Discover bold flavors and fresh ingredients at Panda Express in District Heights. Located at 5410 Silver Hill Road our restaurant offers a delicious array of Chinese-inspired dishes, from our famous Orange Chicken to savory Beijing Beef. Whether you’re dining in, taking out, or ordering delivery, our friendly staff is dedicated to providing a delightful experience. Join us for lunch or dinner and enjoy a taste of our Asian-inspired cuisine that’s wok-tossed to perfection. Visit Panda Express today and savor the flavors of tradition and innovation in every bite.
Fast-food chain for Chinese standards, including some health-conscious options.
Address and Contact Information
Address: 5410 Silver Hill Rd UNIT #1, District Heights, MD 20747
Phone: (301) 736-0680
Website: https://www.pandaexpress.com/locations/md/district-heights/1501
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Reviews
Mrs. “TravelingMilSpouseGypsy” Allen
Food tastes like smoke!
Every single bite of every single piece of our food tasted like smoke. Two separate orders, one bigger plate, one big plate and literally everything tasted like smoke.
Someone is either lacing things in the back or breathing directly into the food they’re cooking while actively smoking because this is WAY too much smoke taste! Neither my husband could finish and I’m genuinely considering having my food tested by the police because it’s that powerful of a taste.
… moreEvery single bite of every single piece of our food tasted like smoke. Two separate orders, one bigger plate, one big plate and literally everything tasted like smoke.
Someone is either lacing things in the back or breathing directly into the food they’re cooking while actively smoking because this is WAY too much smoke taste! Neither my husband could finish and I’m genuinely considering having my food tested by the police because it’s that powerful of a taste.
Monee T. Smith
I had a very disappointing experience at this location today. As I was in the drive-thru placing my order, the employee was moving so quickly that I didn’t have a chance to clearly finish speaking. I simply wanted to change my side from rice to noodles, but instead of allowing me to adjust the order, I was told to drive all the way around again.
When I came back through the line, the employee’s attitude was very rude and unprofessional. I asked to speak to a manager, and she responded rudely that she was the manager. That response was dismissive and lacked basic customer service.
I understand that drive-thrus can be busy, but that does not excuse poor treatment. Customers should be spoken to with respect, especially when they are calmly asking for a simple change to their order.
I hope management looks into this and provides additional customer service training.
She eventually did decide to take my order
… moreWhen I came back through the line, the employee’s attitude was very rude and unprofessional. I asked to speak to a manager, and she responded rudely that she was the manager. That response was dismissive and lacked basic customer service.
I understand that drive-thrus can be busy, but that does not excuse poor treatment. Customers should be spoken to with respect, especially when they are calmly asking for a simple change to their order.
I hope management looks into this and provides additional customer service training.
She eventually did decide to take my order
Dana Imes
I don’t know what happened today July 6th but whoever in yall kitchen get em out. I found a piece of metal in my orange chicken and yall needa be evaluated. 0 stars across the board.
… moreTye Askew
Just left this place and I just want to point out that in any food service chain that’s still going is so unacceptable.. The lady that prepares the food named Amy is so rude and needs classes on being able to explain reasons on why the food looks the way it looks.. I asked her politely as I can as to why the cheese wontons and the springs rools look like they were there since opening and she gave me a reason because the grease. I told her that y’all may need to change the grease and she walked away with angry and irritated look. A manager was there but I don’t remember his name and he did the same thing .. I also thought a corporate person was there but he remained with his back turned to the situation that was happening. I would say that the cashier was very understanding and pleasant to my needs and my issues with the presentation of the food .. I really recommend that y’all look into these matters and also the more pleasant ppl that work at this location.
… moreDanny
Wasted my money and couldn’t eat the food; it was really bad. Chow mein was kind of under cooked; orange chicken tasted weird, rice was without flavor, beef with broccoli tasted uncook. I’m really disappointed. I’ve eaten in other Panda Express before and they have been really good. But this one is a No No for me. First and the last.
… moreJeNae’ Holmes
I went to panda around 4 o’clock maybe a few minutes earlier. I walked in and asked how long was the wait for the honey walnut shrimp she said about 4 min. I really didn’t care because I wanted the hot shrimp with sauce. So I see the employee get out like 6 pieces of shrimp in my tray , go to my car to start eatin a little bit and noticed that my shrimp
Was completely dry. I waited longer than I would’ve to get the same shrimp I’ did not want. If I wasn’t already gone I would’ve took it back and asked for my money back , this is the reason I stop giving my money to this panda.
… moreWas completely dry. I waited longer than I would’ve to get the same shrimp I’ did not want. If I wasn’t already gone I would’ve took it back and asked for my money back , this is the reason I stop giving my money to this panda.
montel white
Horrible service.
Cashier looked bored and had no customer service some light browns skin tall skinny dude.
I had to ask him could I get some help he was just looking around lost.
Also was told via email when I requested refund for missing items and wrong food on August 3rd.
They told me to wait until august 22nd for a refund which is 19 days and if I don’t hear back from them they will expedite the service.
Also told me that since I emailed them twice they will restart my refund process all over that’s why it will take this long
… moreCashier looked bored and had no customer service some light browns skin tall skinny dude.
I had to ask him could I get some help he was just looking around lost.
Also was told via email when I requested refund for missing items and wrong food on August 3rd.
They told me to wait until august 22nd for a refund which is 19 days and if I don’t hear back from them they will expedite the service.
Also told me that since I emailed them twice they will restart my refund process all over that’s why it will take this long
Nydia Ocasio
We arrived around 7:48pm and ordered almond chicken and broccoli and beef. My son was very upset as the plate arrived with only 1 piece of beef and all broccoli. Rice was not appealing :(. Staff is not carefully looking at an even portion when serving or serving a fair amount of meat. Watch out when they are serving and make your money worth.
… moremonika boyd
I ordered for delivery
1) DRY chicken
2) the girl that answered the phone wasn’t of any help
3) just spoke with the “manager” and she sounded like she didn’t even care to remedy the situation
Needless to say, I had to eat this dry @$$ chicken because “some people don’t like sauce on theirs” it’s called TERIYAKI CHICKEN FOR A REASON
When you work with people in a food establishment, you need to make sure your customers are satisfied…apparently I’m not the only one..sad to say, I’ll be one less customer
… more1) DRY chicken
2) the girl that answered the phone wasn’t of any help
3) just spoke with the “manager” and she sounded like she didn’t even care to remedy the situation
Needless to say, I had to eat this dry @$$ chicken because “some people don’t like sauce on theirs” it’s called TERIYAKI CHICKEN FOR A REASON
When you work with people in a food establishment, you need to make sure your customers are satisfied…apparently I’m not the only one..sad to say, I’ll be one less customer
John Johnson IV
My food smells like tobacco. Not sure why noodles would have a tobacco smell. I do not smoke so I can tell when someone is smoking, but this definitely smelled like the noodles I ordered had a cigarette or cigar flavor. This was Memorial day. Not the first bad experience from this place. My first was receiving a Bai drink that was open and leaked until I got home. Not sure if this spot needs a focus of who cooks the food and manages the drinks, but it is weird for both situations. Please try to do better. When they have a certain person in the building I have no problems, but when she is absent it seems it is a what ever goes situation! Do better!
… more