Outback Steakhouse

  4.3 – 1,868 reviews   • Steak house

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Boisterous Australian-themed chain serving steaks, seafood & other hearty steakhouse fare.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Outback Steakhouse 28078

Hours

Monday4–10 PM
Tuesday4–10 PM
Wednesday4–10 PM
Thursday4–10 PM
Friday4–11 PM
Saturday11 AM–11 PM
Sunday11 AM–9 PM

Address and Contact Information

Address: 16400 Northcross Dr, Huntersville, NC 28078

Phone: (704) 895-1888

Website: https://locations.outback.com/north-carolina/huntersville/16400-north-cross-drive?utm_source=gmb&utm_medium=local_search&utm_campaign=website_cta&y_source=1_MTU1MDE5NjgtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Menu Photos

Order and Reservations

Order: Order online

outback.com

Photo Gallery

Related Web Results

Outback Steakhouse in Huntersville NC

Outback Steakhouse Lake Norman off North Cross Drive · Lake Norman · Hours of Operation · Services at Lake Norman · Bold flavors are just a few clicks away, …

Steakhouse Restaurant Near You in Huntersville

Outback Steakhouse in Huntersville, NC featuring our delicious and bold cuts of juicy steak. Check hours, get directions, and order takeaway here.

Outback Steakhouse Menu

All Categories · Appetizers · Signature Steaks · Steak Combos · Chicken, Ribs, and More · Seafood · Burgers & Sandwiches · Entrée Salad · Soups & Side Salads.

Reviews

Ashley L.
*Edited to update* Ronnie in management made it right by contacting me, offering an apology for the quality of the food & a chance to make it right. I got gift cards to cover another meal, so that was much appreciated. Thank you, Ronnie!

Came to pick up an order on Christmas Eve. Ordered some wings for me & a Joey Sirloin for my kid. When my order came out, the server said there was no more apple juice, so here’s a tea instead. (That was my 1st mistake in just taking it because no one at home drinks tea. Like thanks for just choosing a drink for me & not asking what I wanted in it’s place ) When I got home, my wings were ok, but my daughter couldn’t eat her steak. I try to go cut it up & noticed it was soooooo tough, dry, rubbery & totally full of gristle/chewy pieces. The only thing good about it was the seasoning. A butter knife couldn’t get through it, it was cooked sooooo tough! That was a bad cut of meat. Needless to say, it was inedible & had to be thrown away and another meal found for her to eat. Oh & the fruit cup was absolutely pitiful! A cut half of an orange & ONE STRAWBERRY cut into tiny, infant-sized pieces. A joke & waste of time and money…literally 3 pieces of the meal were wrong or ill-prepared. I get it’s Christmas Eve & people wanna go home, but at least do people’s meals right while you’re there.
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Jackie D
Update to my previous review….

I contacted Outback as they asked and I have heard NOTHING. No surprise there.
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By far the worst Outback Steakhouse experience I’ve ever had.

We came in specifically for the advertised Walkabout Wednesday deal, yet no one on staff seemed to know what it was. My soup arrived cold, and the steaks were even worse. They were so aggressively seasoned, especially with black pepper, that they were completely inedible. Our mouths were literally burning.

My steak came out with a strange black crust on it. When I asked our server about it, she also thought it looked odd and took it back to the kitchen. A cook came out and told me that’s “how it’s supposed to look,” which was not reassuring at all.

Our server was kind and noticed my mom wasn’t eating her meal. She insisted the kitchen remake it without the heavy seasoning, which we appreciated. However, when the manager brought out the replacement, he didn’t acknowledge the issue or say a single word—no apology, no explanation. Very awkward and a total lack of hospitality.

This location has gone way downhill. I won’t be returning.
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Angel Gaetan
Edit 9/22/25 in response to corporate reply.

Outback link that was recommended in your reply was utilized 2 weeks ago prior to leaving the review. The lack of prioritizing customer relations is evident by your reply and lack of response to the report through your corporate site 2 weeks ago which included pictures, date, time, and receipt number.

Do better.

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Original Post:

Disappointed to say the least, 150$ worth of food including 3 steaks that were not cooked to requested temperature. Both mediums came more rare and the medium well came well done.

Servers were kind but a little slow. Never got plates for the appetizer and never got kids juice refill that was asked for and confirmed half way through the time spent waiting on food.

For only a few tables of customers on a Friday, the back of the house service was slow, spent more time waiting on food and service than I ever have at a restaurant.
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Kimberly Abrams
So, our experience was a little bit outside of the ordinary. I wanted to leave a review because I’m very pleased with the service my mother and I received on our quick visit in. We were immediately greeted when we came in by multiple staff members. Our waiter who was also serving as the bartender was super friendly, informative and had a great sense of urgency when it came to our request. Let me explain. Our food came in fresh and hot and looked like it was made with blessed hands. Unfortunately my mother started experiencing a medical issue (not related to the food) and we had to pack up quickly and go to the hospital. Our waiter was able to get us everything we needed so we could leave post haste. He was gracious and accommodating and I didn’t want to forget to thank him and Outback for everything. I would also like to send my compliments to the chef and the kitchen staff. From the small amount of the meal I did get to taste, I was pleased. I also would like to thank our chef for the house made cocktail sauce for my delicious, golden brown coconut shrimp. Before tonight, I hadn’t been to Outback in several years. I’m glad to be reacquainted and I will be back for the food and the friendly service. Thank you again.
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Carol Brady
Visited Outback in Huntersville, NC. Were seated quickly & young waiter took our drink orders & app orders. He returned a short time later & took our dinner orders. We both ordered from the 3 course menu. My sister in law ordered a burger, well done with only cheese, extra pickle & extra tomato, sauce on the side. I ordered a burger med with everything.
When our food came, my sister in laws obviously had more things on it then she wanted. They took it back to the kitchen. We were told they were cooking a new burger. At one point, our waiter came over & apologized. I asked him to please make sure that her burger was being cooked well. He reassured me that they were cooking another burger. When it came out, my sister in law cut into it & it was very pink inside. When our waiter came over to check on us, we showed him & he offered to have them re do it again. At this point, my sister in law said no. He was very apologetic. My sil assured him it wasn’t his fault. The manager came over to speak to us. Also offered another burger. My sil again said no as she was now frustrated.
After this, the waiter stopped coming to check on us. We were supposed to get a dessert with the meal. My sil asked 3 times for our cheesecake to go. He assured us he was getting it & never did.
The manager told us we would not be charged for her meal. I do not know if we were or not. I know we paid for drinks, 2 apps, my meal & our drinks.
After we were continuously ignored, I made my sil take the $20 tip off the table. I would not have left anything but she still left $10.
It started out positive but went downhill quickly.
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Logan Waller
We had a great experience. Everyone was super friendly and attentive the entire time. Our food was fresh and hot. I wasn’t super crazy about the chicken and shrimp Alfredo, it was very bland but that’s just an opinion. All in all it was great and we will be returning if in the area again!
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Adam Klingbeil
⭐️⭐️⭐️⭐️⭐️ Outstanding Experience at Outback Steakhouse!

I had such a great experience at this Outback Steakhouse that I had to leave a review. Jess was absolutely amazing, friendly, attentive, and genuinely made the entire visit feel welcoming. She checked in at all the right moments without hovering and made sure everything was perfect.

I also want to mention another gentleman (I unfortunately didn’t catch his name, but I believe he was a chef). He personally came out to make sure my meal was cooked just right, and you could tell he cared about the quality and the guests’ experience. That kind of pride and hospitality really stood out.

The food was delicious, the service was top-notch, and the whole experience felt above and beyond. Huge thanks to Jess and the kitchen team for making it such a memorable visit. Highly recommended!
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André Wilson, Jr.
Just had dinner there with my family and 1. My NY strip was cooked a perfect medium and 2. The staff was amazing. Sanna was our server. He was so attentive and knowledgeable. Drinks are good and cheap too. I don’t live near here but if you do stop by
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candace ruch
Just wanted to give props to the Huntersville Outback! The manager Kimberly is always so friendly. She is always checking in with all, making sure her customers are happy. Everyone there is on point and personable and efficient with their positions. Our waiter Francisco was terrific, and there were numerous accounts of overhearing the staff around me welcome back regulars by name, asking how they’ve been. All and all, they really know how to make a national chain restaurant feel like a neighborhood restaurant with great food.
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Ms. Lisa TheReelReviewer
This outback is well maintained . I have been to some that I didn’t enjoy. Give this one a try. They have great service. The food was perfect. I enjoyed the atmosphere. It was very clean and I like the location. My waiter didn’t say much but he did his job.
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