CyNthia Thuis
The pizza is great, but I have no idea why they even have tables, we wanted to dine in and they brought our food in boxes. Sure they added paper plates but this was not the experience it could have been, despite there being a giant pizza oven working hard it’s extremely cold, they have barely any drinks and we ended up just taking the pizza home. A bit unfortunate because the pizza is genuinely delicious!
… moreThomas Procter
Don’t ever accept a DoorDash for this place they are super slow. They are shortstaffed and the pizza that they make is some vegan or something like that which always takes them a long time. I’ve literally never come here and actually had my order ready. The pizza is good, but like I said, it takes a really long time and they’re always behind schedule.
… moreLawrence Salinas
To whom it may concern,
I went to Otto on 202 Massachusetts Avenue on Saturday, November 23 at approximately 9:25PM. As soon as I entered the pizzeria, I was asked if I was here to pick-up an order. I responded saying that I am here to order in the store. The customer service was terrible. I was rushed to make an order and got my pizza heated up for 10 seconds. I requested to have it to stay. However, the cashier rudely said that all the tables were cleaned and was currently not seating any customers, because they were closing. Upon opening the pizza box, I was surprised to see the slices carelessly thrown in. To top off the horrible experience at Otto, the pizza was THE WORST I have ever had. There was barely any tomato sauce and the dough was spread out so thinly that the light was able to shine through it. I was basically eating a cold cheese flatbread. I am extremely disappointed, not to mention how incredibly expensive it was for the quality and service that was provided.
I have attached pictures of the slices as proof of how poor the quality was. I hope that you will take my complaint seriously.
Thank you,
Lawrence
… moreYusuf Özalp
This place is a total mess, there’s absolutely no hygiene. We found multiple hair strands in the pizza, and my family and I were vomiting for hours after we got home.
… morePeter Sward
This is the small Mashed Potato, Bacon & Scallion ($13.50). I knew there would be leftovers, so I ordered it in a to-go box. I must admit that the Lynnfield location was MUCH more generous with the bacon. They were also better at evenly distribute the toppings. This is a very tasty pizza. It’s a funny shaped room, and it didn’t work for Comella’s.
… moreKim Bethea
Had delivery. Came pretty quickly. Pizza was hot and delicious. All 5 of us really enjoyed the pizza.
… morePeter Salem
Great big pizzas with lots of rich toppings and fluffy crust. Vegan cheese makes this an option for vegans and dairy-free people alike.
… moreRafael Taylor
Delicious stuff! Quick service at dinner time on a weekday. Easy to order online or by phone. The atmosphere in this Otto is nice, it’s a proper pizza joint. I love the double dough margherita & the buffalo cauliflower. I recommend this chain for vegetarians & vegans.
… moreMatthew Brunelle
They have some really fun flavors. The pineapple, bacon and spicy honey is great. They are pretty fast even during busy hours.
… moreCarlos Duarte
It is an extremely pleasant pizzeria where the service is great, the staff are super polite, it has a wide variety on the menu, the pizzas are delicious, it is very well located in Arlington, extremely clean and cozy environment, affordable prices, the only problem that does not have parking, I’m not sure if it has access for wheelchair users, I’m not sure if it’s pet friendly, I don’t think it’s an ideal place for children’s parties, I don’t know if it has a children’s menu because I didn’t pay attention to it, I’m talking about it because I’m a level 8 local guide and I’m always asked these questions. but as the food is delicious i highly recommend 10/10.
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