Susan Wang
The thing that Ono offers grilled chicken breast option in their menus is a super plus for me. There are no other Hawaiian bbq places offering healthy option of chicken breast. I always go for their lemon peppers flavor when ordering their grilled chicken breast plate. I also tried their bbq chicken, beef and shrimps, bbq chicken is the best. Portion is generous and taste is always good. Their steamed veggies are also freshly prepared and lightly salted. Overall their foods are in high quality consistently. First choice for me if craving for Hawaiian bbq food.
… moreE B
Was in the area and decided to give this place a try and dine in. We ordered the teriyaki chicken and Hawaiian BBQ plate and the young coconut drink. The food was ready in about 10 minutes and was served hot and flavorful. Good portion size and prices are appropriate. We enjoyed the food so much we ordered a Family meal to go and waited 20 min for the to go order.
… moreC. Odiari
This is the worst customer service I have ever experienced in my life life! I’ve been coming here for years, and it’s never been like this. Today is Thursday, December 18th and the cashier who was in the restaurant this evening has absolutely NO customer service skills whatsoever! First, she ignored us when my son and I came in. However, I extended some grace because she was serving people. However, when she served us our order, it was incorrect. Instead of talking to me about how to fix it and make it right as the customer, she proceeded to me what I had ordered, which was NOT what I ordered. They gave me and mix with beef, which we don’t even eat. Quite frankly, I never would have ordered a “mix” because I didn’t even know it was on the menu. It isn’t even so much that the mistake was made, it was more so the way that I was treated afterward, as if it was my fault when it wasn’t. There was no apology for the mistake whatsoever, and when I asked for the manager’s name, the woman who is there who is in a higher level, refused to give it to Mee Mee. Needless to say, I will not be returning and I would advise that if you want good customer service, avoid this place. It’s a shame because I love to support local businesses. Oh well!
… moreJames Adams
One of the employees (the person in the photo) started sweeping the floor right around my table several times, raising dust while I was eating. He also moved chairs very loudly on purpose, which was quite unpleasant and disrespectful. This behavior really spoiled the experience, even though the food itself was good.
… moreTyson Quick
There’s multiple issues with this restaurant. First, the food tasted way too salty and rich (poor sauce mixture), the chicken in the fire chicken was low quality fatty pieces and they have a tiny asterisk that says the calories are for the protein only, which makes the customer think they are consuming less than half of the calories actually in the meal which is harmful to those aiming to live a healthy lifestyle. Finally, I asked the cashier if the Hawaiian BBQ chicken was good and she said she had no idea and had never tried it despite working at a Hawaiian BBQ place. I’m out $35 for two gross and unhealthy meals.
… moreKaren V Chin
Miss Hawaiian plate lunch? This is a great substitute. It’s not exactly the plate lunch you can find in Kauai or Oahu, but it fills that “itch” when you miss onolicious food. The meats need to be grilled long (grill marks). Mac salad hits the spot. The size of the rice scoops could be a little larger.
Order the Hawaiian BBQ Mix plate (kalbi, beef and chicken teriyaki) or the Seafood Mix Combo (panko deep fried white fish and large size shrimp and chicken teriyaki) with two scoops of rice and Mac salad scoop. Either will satisfy your hungry appetite.
Place is clean, bright, and cherry. Kid Friendly: keiki menu and high chairs. And handicapped friendly: dining table and two parking spots right in front of the entrance.
… moreDebbie Wofford
I personally asked for chicken and got beef! I called to see what they could do and they wanted me to drive all the way back there to return the wrong order when I told him that’s a lot of gas there manager personally said that’s not his problem!
… moreMichele Ryba
Wanted to give Ono Hawaiian BBQ a try and glad I did, super clean and easy to order. Loved the broccoli in my Kalua Pork Plate, Mac salad was perfect very good I’ll be back
… moreMia Gonzales
When I went it was pretty quiet. The food was great. I personally got, two masubi with a side of macaroni and the can guava drink. My child got the kids meal which is a great deal for everything it comes with!
The food was great! It did take a bit to make but I don’t complain when it comes to fresh food. Overall , definitely recommend!!
… moreRyoto Matsumoto
It was great lunch. I enjoy bbq chicken and bbq beef combo, but the best part is meats. I wish the cashier could’ve be smiling. I recognize workers sitting at corner and I wonder why they aren’t working.
Edit: I took picture after I ate some
… more