Bright, casual eatery offering creative, customizable rolls & specialties including sushi burritos.
Address and Contact Information
Address: 101 N Franklin St suite c, Tampa, FL 33602
Phone: (813) 400-1100
Website: http://www.onarollsushiandthai.com/
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Reviews
Delicious food and super reasonable prices!!
Thumbs
And you can sit outside if you like.
For $11.77, I call the establishment to inquire about a replacement when I go back to work. The guy who sits at the front table when not cooking answers the phone. I tell him what happened. He immediately starts screaming and yelling at me and asking me why I didn’t notice immediately it was leaking. Why? Because at that moment it was not leaking. I literally walked 50 feet to my car and drove home.
He was miserable, screaming at me barely audible that it was my fault. He wouldn’t let me speak. Interestingly enough, while I was waiting, I heard the woman packing up the soup drop plastic containers on the floor. A very distinct sound. When I suggested to the guy that perhaps she gave me one of those containers, he started yelling belligerently that if his staff dropped a container, why would I think that’s the container given to me.
I went in there two weeks ago, spent $20 on lunch, used my card and then realized I forgot a drink. They would not then let me put the water on the card claiming minimum $5. Even after I just spent $20.
The worst customer service, I will never recommend or frequent this business. However, at a C rating in health codes and no customers at 5:15, guess he felt entitled to be rude. This establishment is lacking in cleanliness and customer service.
We tried the sushi, soup, and spring rolls — everything was super tasty
Definitely coming back and recommend this place
After going back and forth, he charged us $30 just to use the bathroom. While my friend was waiting, the chef/owner (not sure which) started aggressively yelling at her, accusing her of not paying. He was verbally attacking her until one of his employees stepped in to calm him down and let him know we had already paid. Not once did he apologize after being completely wrong.
What’s wild is that if they had been nice and professional from the beginning I would’ve paid whatever they asked and definitely spent more money there. Instead the entire interaction was uncomfortable and unprofessional.
Shoutout to the employee who apologized on his behalf she was genuinely sweet and professional. That’s the only reason this place is getting 2 stars instead of 1. No bullshit.
The food here is great! I enjoyed my Crab Rangoon here. The chicken curry had a great flavor to it, as well as the rice. My sushi tasted alright, but it wasn’t excellent as the curry. Overall, would come here if you’re willing to get some Japanese food in Downtown Tampa.