
Eastside restaurant & bar featuring craft cocktails, American food & various events such as trivia, karaoke, ladies nights and more! Come relieve the stress of the day, bring your friends new and old, have a family dinner or catch a game. We hope you come and let this be your home away from home! Eat – Drink – Enjoy and Stay Awhile!
Address and Contact Information
Address: 7930 E Speedway Blvd Ste 170, Tucson, AZ 85710
Phone: (520) 849-7159
Website: https://otrtucson.com/
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ON THE ROCKS
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On The Rocks
Reviews
The chicken lettuce cups entree makes a different, great sharable and healthy choice appetizer as an alternative to something deep fried. My handler says the wings are really good. But for me, the “New Yorker” steak sandwich is hands down, one of the best sandwiches I’ve had ANYWHERE. I’ve had 3 total now. I get it cooked rare and it is a 8oz quality cut cooked beautifully rare, not raw and not ruined. The onions on top are perfectly carmelized. And the magic is the rich, creamy homemade bourbon peppercorn sauce on top of the onions, meat and cheese. The roll is fresh and perfectly toasted. I get it with a side salad instead of fries so I can pretend I’m having a low cal dinner. It really is a great accompaniment to the ultimate sandwich.
OTR isn’t cheap, but it is reasonable and is a very good value for money. It can get quite busy at happy hour – we’ve consistently seen all the tables full at 5:30pm on Friday nights, but by 6:30 there’s multiple tables available.
I’ve been coming here since it was Frank’s. I worked nearby for a long time, so it was a go to spot for lunch and a familiar face. Over the years, the experience has steadily gone downhill.
The owners are almost never there. On the rare occasions I’ve seen Matt, he looked miserable. No one expects owners to be on site all the time, but if you are going to show up, at least seem invested.
Service used to be the main reason to come here. Outside of weekday lunches, it has been consistently poor. On more than one visit, we were ignored entirely until Sheyenne stepped in and saved the situation. Without her, we would not have been acknowledged, let alone served.
The food used to be great and had real potential, but it has become wildly inconsistent. A dive bar trying to run a boutique menu just does not work, it needs either a revamp or a rebrand.
Stocking is another issue. Multiple times they have been out of basic products, which tells me inventory and bar management are not a priority.
The only reason I kept coming back was the longtime bartender who actually built relationships with customers and brought people in. Giving her five shifts’ notice, at Christmas, after more than three years of loyalty, so a family member could take over, shows a serious lack of professionalism. You might make the same choice for your own kid, but there is a right and wrong way to treat people who helped build your business.
Before the owners try to dismiss this as slander, everything here is based on first hand experience. I have receipts and have watched other customers deal with the same issues.
I have been a loyal customer for three years. This review reflects exactly what I have experienced. I won’t be back.
Went for dinner with my wife. We had great meals and drinks. Staff was very friendly. We may have a new spot to frequent.
Only slight complaint was I ordered chicken wings well done. They were not. My personal opinion is the skin needs to be crispy not under done and floppy. But great flavor on the garlic parm and the mild. Great blue cheese dressing.
The service staff are plentiful and friendly which keeps everything moving like it should on busy game days. There are lots of TVs to find your game on and good sight lines to see them.
Sunday’s has a special game day menu with great prices and excellent food and drink choices. These are some of the best wing prices in town and these wings are good sized.
Looking forward to my next trip here to watch a game and enjoy a beer.