Joel Lowe
I went with the Bigger Better Breakfast and made a few changes, swapping the ham for an extra sausage link and a slice of crisp bacon. I also skipped the pancakes and picked sourdough toast, which turned out to be a great choice. Everything came out tasty and satisfying. One slice of bacon was a little too cooked, but overall the meal was wonderful. I left happy and would definitely order it again..
… moreChristopher Gutierrez
Norms has always been the spot. Delicious food + great environment to eat. Visited Norms last night and I’ll start w saying we had a party of 13. We are all seated, ordered waters some drinks and our food. We waited 1 hour for our food!! We noticed at least 3 tables get seated order and Leave… , We had ONE customization to ONE meal and they ignored it and brushed it off as no big deal. (It was the last plate to come to the table after everyone had been eating for several minutes now. They asked to remake it after waiting for an hour! Not to mention we asked for new fries because the ones given were not fresh at all ( and that itself took about 15 minutes to replace ) I can’t imagine waiting for the order they offered to re cook. Waiting an hour for food and it including something you do not eat and being told “oh let me go take that off for you” . it was specifically asked when ordered to not include it so it doesn’t touch the plate.
… moreAC
We’ve been here more than 5 times and every time it was good. We arrived at 4am order and waiting 20 minutes for our food. Not once did she come to ask if we wanted a refill on our drinks, maybe because she was busy cleaning tables and talking to a customer that she was talking to when we walked in. I’m really disappointed I love to tip but this is the one time in my life that I won’t she was needs to be retrained. This is what our plates look like when she brought the check .
… moreLong Mac
Above average Norms. Big, fun, modern. Still great simple food late at night. 24hr a day!!!
… moreLorenzo Warfel
A VERY PLEASANT EXPERIENCE! The lady who served my Dad and I was super polite and friendly. She never rushed us. I ordered an omelette, hash browns, and two hotcakes and my was it GOOD! I definitely recommend trying the hotcakes, I’m typically a waffle guy but these fellas tasted amazing and were so fluffy. Oh and apparently Norms has amazing salsa, I tried it this time around and loved it! Next time, I want to try their Boba drinks, they’re a fun new addition to the menu! The food came out quickly, I definitely appreciated that as I was on the road for a while before stopping by.
This is definitely a more modern Norms and it feels very grand in here. I saw a lot of tables and booths, they even have outdoor seating! Norms is a great place for groups of any size. The restaurant was very clean from head to toe and I didn’t have to wait in line for anything! Payments are made up at the front register when you’re ready to leave.
Note: This Norms is right off the 10 Freeway in Claremont, there’s plenty of parking space!
… moreTodd Stout
I was having some work done on my truck at Claremont Toyota on Friday. I was told that it would take 2-3 hours. What was I going to do to pass the time? Walk over to NORMS of course.
I ordered a Bigger Better Breakfast. I substituted the ham slice for an extra sausage link and slice of bacon. I wasn’t in the mood for pancakes so I chose sourdough toast instead. Except for one very overdone slice of bacon (it was kinda burnt in places), everything was great.
My server was Esperanza. She provided top notch service. Thank you.
… moreSylvia Zapata
Came here for my Sunday morning breakfast. It was uper busy on my Sunday morning visit. Our server was friendly and as efficient as he could possibly be. However, there was trouble in the kitchen . It took 50 minutes for our order to be ready. When we finally got our food, the food was lukewarm, not hot. The manager didn’t come out to explain or apologize for the super delayed food preparation. Our server made good and offered a small discount and free desserts. I highly doubt I’ll return to this location.
… moreAngela Morris
Very horrible experience. With the understanding of yes it was busy cause it was Christmas but being busy is not the reason for this review it due to the fact that I had four people in my party and actually I was the first one to order. I can’t remember how long the wait was but when our order was served everyone except me was served with there order I was told they would be back with mine. I watched 3 different parties in the section I was in that where seated after our order had already been taken get there food as my party has there’s and im still waiting. We literally had to stop the waitress to ask where my food was with the response of what did I order. Finally about 10 min later I get mine. Thank God I was with family because they patiently waited for me to enjoy my food. What also gets me is that when I was just about done eating another waitress came to the table asking me if that order was for me and it was the exact thing I ordered. Like I said I understand it was busy because it was Christmas but when you get charged for a meal where the customer had to wait let alone stop the waitress that is bad business in my eyes. The food was alright not anything so special that I would say I would pay for for the bad service. And this was my first time ever eating here and I will probably never go again
… moreMiranda Monterroza
This was my second time coming here and I’m really impressed and satisfied with my food and experience. The food is fresh and delicious and so heavy. The staff is always so sweet and friendly!
… moreMarvin Villalobos
Despite they’re not being many customers during lunch, the wait time here was abnormally long. The moment I walked in, I was directed to sit and wait to be seated at a table, despite there being no line in front of me.
Ordered a simple meal, just myself nothing complicated. I nearly walked out, after 25 minutes just waiting for a simple breakfast sandwich. I actually gathered my things before the employee brought out my food.
Decent food, not with the wait but worth the price ($14). As I went to pay for my meal, the kitchen manager decided to empty out the cash register and I found it comical that I had to wait another five minutes for him to finish when I had just spent 45 minutes there, using only 10 of those minutes eating my food.
Restrooms outdated, no mirrors and graffiti on the counters.
… more