Address and Contact Information
Address: 7665 W Saint Francis Rd, Frankfort, IL 60423
Phone: (815) 469-8388
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Fresh, good mix of veggies and great taste! Have ordered before and will definitely order again!
Special instructions: No MSG.
When I arrived to pick up my order, they handed me shrimp fried rice and beef fried rice instead of the soup. I opened the containers before leaving to check the order. The employee told me she had read the order wrong and said this had already happened a few times. She then realized my food had been cooked with MSG, so they had to remake the entire order.
After that, she came out from behind a rickety plastic wall and told me that I needed to put my special instructions in a different box. I explained that the app only provides one section for special instructions, but she insisted I had put it in the wrong place and blamed that for the mistake. She said the app does not print correctly on their end. I told her that this was not my responsibility and that they needed to address that issue. At that point, she became very rude.
She went back behind the plastic window, finished making the food, and I left. When I got home, I tried the chicken rice soup, which was essentially just water with no flavor. The shrimp fried rice was burnt, and the shrimp did not taste good.
Overall, the food quality was very poor, and the front area where you pick up food is filthy, dirty, and run down. I will not be returning.
UPDATE: I call the store on Tuesday bc once I realized that they had put what is comparable to poison to me in my bag they were closed, and they are closed on Monday. I spoke to the woman owner and explained to her that I was frustrated when I put this review up bc I’d been coming there for years and telling them that I had a shellfish allergy. I told her, “I get the large beef fried rice to put on my top of my large peppered steak, bc I do not like the white rice.” Since I was forced to keep it for two days of course I ate the peppered steak. She began to raise her voice bc she was upset that I left a bad review. So I told her if you replace my peppered steak and my beef fried rice so that I could eat my meal the way it was supposed to be eaten I would delete this review, no harm no foul. Instead of saying okay, she said “no, I will only replace your beef fried rice, your review hurts my business”, with a raised voice. I don’t know if she couldn’t understand, but I was literally trying to delete my review, I guess allowing me the right to eat my meal the way it was initially supposed to be eaten wasn’t worth it to her to get this review deleted. I think I was just frustrated bc shrimp is literally poison to me and I’ve been telling them that for 5+ years.