Hello! Thank you for ordering from us! We are glad to hear that you had a pleasant experience ordering from New China House. We pride ourselves on providing excellent customer service and thank you for trying our service. Thank you and we hope to serve you again soon
Eatery furnishing lo mein, egg rolls & other Chinese standards in a straightforward setting.
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Order New China House – Passaic, NJ Menu Delivery [Menu & Prices]
Get delivery or takeout from New China House at 345 Paulison Ave in Passaic. Order online and track your order live. No delivery fee on your first order!
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Reviews
DK FC
I use to like this place. I just ordered 4 steak on a stick. Damn these things are burnt!!!! I like my meat well done, but these are like shoe leather. The juice use to be spilling out of the bag. Dry as a bone today.
… moreMadison Velez
The food itself tasted okayish. Nothing to brag about. I will say all of it was extremely oily more than the usual Chinese order. Every bite is like a spoon of oil. I did order online and selected pickup instead of delivery on their website which was my fault. When I called to let them know I made a mistake I was told a manager would call me back in a few minutes and it took them about 30 min to call me back and tell me I needed to cancel on my end but when I looked their website doesn’t allow for it. They were insistent I used door dash but like I told them multiple times i used their website. So they placed me on hold and when they cane back to the phone they told me they couldn’t cancel the order. When I opted to pick it up instead they told me “okay see you soon” and 5 minutes later I received a cancellation email. They don’t seem to know how their own system works I guess. The people answering seemed nice but I don’t think I’ll be ordering form hear again bc the food is too greasy for my liking.
… moreJansel Heredia
Good food nice price and grate costumer services
Food: …
… moreFood: …
RainTrooperYT
The food and everything is so amazing and the service too the lady is very nice
… moreChristina A.
I ordered over $100-worth of food for my family’s dinner. Food was dropped off but over half of my order was missing. I tried to get in touch with my dasher but he didn’t respond. Called the restaurant and could not get hold of a manager. They finally called me back after 15 minutes, meanwhile, the little food that I do have is getting cold. The manager agreed to find a dasher to deliver the remaining food. Too bad they delivered to the wrong address despite me spelling it out for them.
The delivery guy yelled at me as if I made him deliver to the wrong address and hung up on me. I called him 5 times and he did not pick up. Finally, I called the restaurant and AGAIN had to spell out my address. It took over an hour for the second half to arrive.
I complained to DoorDash about half of my meal being missing and I was refunded for the food that never arrived.
Had to reheat all of the food I originally received which was mediocre at best. Couldn’t even eat the egg foo yung because the sauce for it was in the half that was not delivered.
After waiting over another hour, the second bag finally arrived. Nothing in the second bag tasted fresh or was even warm so it’s safe to assume all that food had just been travelling to anywhere besides the correct address. Instead of being remade.
On top of all of this, 2 hours after my family had finished this disappointing meal, the owner called me asking why I reached out to DoorDash to complain about the delivery issue. She accused me of just wanting free food and yelled at me in mandarin. I stopped her and asked her if I could get a turn to talk. When I explained that my complaint to DoorDash happened before I was able to get a hold of the delivery person and the manager, she put a translator on the phone. She yelled at him the whole time and the translator asked if I still had the food. ??? As if what? You’re going to come to my house in the middle of the night to pick up your inedible food after all the preventable trouble you put my family through?
Maybe it’s time for a staff development day.
Don’t order from here unless you want to have your time wasted and to be harassed by disorganized, unprofessional staff.
… moreThe delivery guy yelled at me as if I made him deliver to the wrong address and hung up on me. I called him 5 times and he did not pick up. Finally, I called the restaurant and AGAIN had to spell out my address. It took over an hour for the second half to arrive.
I complained to DoorDash about half of my meal being missing and I was refunded for the food that never arrived.
Had to reheat all of the food I originally received which was mediocre at best. Couldn’t even eat the egg foo yung because the sauce for it was in the half that was not delivered.
After waiting over another hour, the second bag finally arrived. Nothing in the second bag tasted fresh or was even warm so it’s safe to assume all that food had just been travelling to anywhere besides the correct address. Instead of being remade.
On top of all of this, 2 hours after my family had finished this disappointing meal, the owner called me asking why I reached out to DoorDash to complain about the delivery issue. She accused me of just wanting free food and yelled at me in mandarin. I stopped her and asked her if I could get a turn to talk. When I explained that my complaint to DoorDash happened before I was able to get a hold of the delivery person and the manager, she put a translator on the phone. She yelled at him the whole time and the translator asked if I still had the food. ??? As if what? You’re going to come to my house in the middle of the night to pick up your inedible food after all the preventable trouble you put my family through?
Maybe it’s time for a staff development day.
Don’t order from here unless you want to have your time wasted and to be harassed by disorganized, unprofessional staff.
Jesus Gonzalez
I’ve been to this place since I was a kid, it’s been amazing ever since then. Highly recommend!!!
… moreBenjamin Bonilla
Best food, I’ve been ordering from them for years now and they never disappoint, would recommend 100%
… moreking unknown
I eat here everyday the food is amazing top tier I would recommend.
… more