Silver Serebro
I usually enjoy the food bowls here and mostly order the beef. Unfortunately, this is the second time the meat has not been cooked thoroughly. The staff preparing the beef should pay more attention and cook it properly, because trust me chewing on raw meat is disgusting . Since it was a pickup order, I was able to cook it myself at home instead of throwing it away.
Another thing I want to mention is the fountain drink – Coke I got on my previous visit, it didn’t taste like Coke at all(we all know how coke tastes). Management should check on that too.
… moreIryna Adamchyk
These were supposed to be chicken strips, but this is honestly the worst food I’ve ever eaten. It tastes like the oil is never changed — absolutely disgusting. I’m not even exaggerating.
On top of that, the portion size for the price is ridiculous.
If you don’t want food poisoning, I would strongly recommend NOT eating here. Never again.
… moreK Mac
Its decent Mediterranean fast food. Serving size is inconsistent. Prices are pretty high for what you get. Sometimes they fill the bowls and sometimes they give very little. Overall, its decent.
… moreChrono
Naf Naf Grill nails the fast-casual Middle Eastern formula so well that it’s hard to believe it’s a chain—four well-earned stars for delivering consistently craveable food with speed and flair. The pitas are baked fresh in-house and come out pillow-soft yet sturdy enough to handle a mountain of silky hummus, smoky charred chicken shawarma, or the impossibly tender beef kofta that tastes like it spent hours over real charcoal. The build-your-own bowl or pita setup lets you go wild with toppings—garlicky sauce that bites back, tangy purple cabbage, sumac onions, and that addictive garlic whip—and every bite hits the perfect balance of bright, creamy, and spicy. Service is lightning-fast even when the line snakes out the door, portions are generous, and the price feels almost too fair for the quality. It’s not quite the transcendent street-cart experience you’d chase down in Dearborn or Jerusalem, but for a quick, flavorful fix that never disappoints, Naf Naf is pretty much unbeatable. Naf Naf Grill nails the fast-casual Middle Eastern formula so well that it’s hard to believe it’s a chain—four well-earned stars for delivering consistently craveable food with speed and flair. The pitas are baked fresh in-house and come out pillow-soft yet sturdy enough to handle a mountain of silky hummus, smoky charred chicken shawarma, or the impossibly tender beef kofta that tastes like it spent hours over real charcoal. The build-your-own bowl or pita setup lets you go wild with toppings—garlicky sauce that bites back, tangy purple cabbage, sumac onions, and that addictive garlic whip—and every bite hits the perfect balance of bright, creamy, and spicy. Service is lightning-fast even when the line snakes out the door, portions are generous, and the price feels almost too fair for the quality. It’s not quite the transcendent street-cart experience you’d chase down in Dearborn or Jerusalem, but for a quick, flavorful fix that never disappoints, Naf Naf is pretty much unbeatable.
… moreArlis Harris
Delicious! The garlic sauce will bite you back! It was amazing. Bought the falafel sandwich one time, then the falafel bowl the other. Fantastic! Definitely eating again when visiting Chicago.
… moreJason Boulle
Overall flavor of food was pretty good. I agree with most of the reviews about the food just being OK, but some was a bit old and needed to be refreshed. Falafel was a bit overcooked. All that said, I was quite happy with everything I had if everything I had. The team seemed quite busy and scattered. The team was quite friendly and helpful in explaining the menu. I would go back for sure!!
… moreAashish Rathi
Feb 2026
Fast service. Love the hot falafal and options to choose your dressings. I will go for bowl then pita next time just because of easiness to east.
… moreNirmal Rawat
Nice and clean environment there is a lady she is so sweet and awesome her name is diana best customer service thank you
… moreShariff Shakir
Why can’t I give 6 stars. So delicious. Staff was helpful. Everything was perfection. The pita alone would be worth the drive.
… moreCarm A
Tried it finally after having the real authentic stuff. Anyway rice was good, the sauces were yummy. The filafel was good but kinda over cooked. The meat could use a little bit more flavor but the sauces help there. Any way not bad.
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