rhonda
I bought a Roman burger from your store in Jefferson. It was the worst sandwich I’ve ever had… when I open the wrapper the sandwich was smashed flat . There was hardly any toppings. And it tasted really bad. I threw it away. I did take pictures to show management.
… moreBen Talmo
This is the worst Mr.Hero I have ever been too. Sandwiches are disgusting and horribly made, absolutely no care when making. I’m never coming back here and telling everyone I know to never come here. Disgusting absolutely appalling.
… moreDee Jones
Customer service there is the worst! It is rather unfortunate that the people who work there are so rude, and always. The short lady is so mean every time. I have tried to be nice despite this as the food is pretty good, but it makes no difference. Warning- DO NOT ask for extra ketchup! You will get your face ripped off.
… moreLinda Murphy
They charged Me $5 for fountain water. I ordered a large Philadelphia chicken without peppers on 1 half. I got no peppers or onions any of the sandwiches. Plus she put my fries in a bag and then took 5 minutes to cook the sandwiches so they were cold when I received them. Also, there was no ketchup in the
… moreNicholas Crimaldi
The only reason they get 3 stars is because the food is generally good but if you dislike rebuilding your own sandwich, don’t go here. Meat wasn’t even inside the bun on sub. For 8 bucks and cheap food they should seriously consider hiring cooks that can actually build a sandwich. I would be very disappointed if I had purchased food for someone else made that poorly.
… moreHaley Dietrich
I go to Mr hero’s a lot it’s my favorite food place. And I’ve never had a problem with the service. But when I went in today around 3:40 the lady on register was rude. Before I was even done ordering she told me my total and when I finished my order she was rude. When I went back up to get another thing of fries for someone else she made a nasty comment and said “another one” implying something about my weight then rolled her eyes as she walked away. I’m extremely skinny weighing only 100 pounds. I’m never going back to the one in Jefferson I’d rather go somewhere else. If I could give the service no stars I would.
… moreAlan Lane
I usually eat at this establishment a few times a week but after today’s fiasco I will NOT be returning. I pulled in to the parking lot and was getting everyone’s order and another customer took his puppy into the restaurant and not only that but said puppy was placed onto the counter where not only everyone’s order is picked up but also right next to the fryer… needless to say but after having put thousands if not tens of thousands of my hard earned money thru this establishment I will not be returning. I also have the pictures to prove it.
… moreTracy Bowser
Originally order was not correct. But the manager Nikki was awesome great customer service. She replaced whole order, family 4 pack including 2liter. Definitely will go back.
… moreKimberly Wiebe
Stopped in during a road trip!! The fried pickles and pizza bits are ridiculously good!! The sandwiches are tasty!! Next time I am in town, I know where I am headed!! The fried pickles are some of my favorites!! Pickle still has its crunch and deliciously dilly!!
… moremark posh
As fast food restaurants go, this has to be one of the best.
… more