P D
12/2025- ordered 2 fries & cheddar cup-lady comes up front to take my order with gloves on- I had to ask her to remove her gloves before handling the food order- I don’t believe she did- conveniently disappeared behind the counter – then I asked for 6 packets of ketchup – came back with 4 packets- claiming they were out???? I just couldn’t believe her- felt she was lying!!!……
… morebrian sours
A northeast Ohio staple. This is probably the cleanest fast food restaurant I have ever seen. My online order was ready early and was complete and correct.
… moreMichael Orlando
Poor value for the money charged. Similar competition and price of other sandwich/sub shops like Jersey Mike’s was a much better value
… moreBob W
This is the cleanest fast food place I have ever been in. Got a romanburger combo. Food was good.
… moreB vizz
Wow what a yummy $15 sandwich! Just kidding!! For $15 I could’ve went to McDonald’s and got a better sandwich or should I say sandwiches. This is honestly the worst sandwich yet from mr. Hero. I have been very disappointed the last couple times I purchased from them and I guess it’s my own fault I decided to try it one more time. WHAT A COMPLETE RIP OFF!!!!!!!
… moreDalton Lawrence
Every single sandwich we received were still raw.
There was no one else in line so not really an excuse to sell undercooked burgers.
Thanks for making us spend money and still have to figure out what to do for dinner.
… moreJamie Vanek
The new place in Chardon is great and the food is always good. How could you go wrong with Mr Hero. My personal favorite is the Romanburger, with fries and cheese.
… moreBrandi
The food is always hot and fresh here. Portions are generous. Try the fried pickles- they are amazing! The man who is always at the drive through window is kind and sweet. I will continue to support this franchise and I highly recommend this particular location.
… morePioneer Waterland & Dry Fun Park
Rude employee!!!!!! Did not even order ended up going somewhere else in town. Horrible experience won’t ever be back
… moreDenise
Tasted decent. Service was a little slow. Most items are to expensive! $5 for 4 oz. of onion petals. Crazy! Interesting food choices. They have waffle fries and fried pickles, a first for me. Clerk at the window wasn’t very friendly. Not mean, just very lackluster.
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