
Unpretentious bar & grill supplying comfort fare, plenty of TVs tuned to sports & a riverside deck.
Address and Contact Information
Address: 25 Bakery Ln, Middlebury, VT 05753
Phone: (802) 388-6724
Website: https://www.misterupsvt.com/
Menu Photos
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Related Web Results
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Reviews
There were some minor accommodation issues, but what really stood out was her attitude. When she brought our plates, one was loudly slammed onto the table. It was uncomfortable and honestly shocking. Later, when I asked about purchasing a birthday shot for my friend, she nearly walked away while I was still speaking and visibly rolled her eyes. It felt incredibly disrespectful.
When I expressed my concerns, she did not apologize or attempt to resolve anything. There was no professionalism — just attitude. For someone in a supervisory position, this behavior is unacceptable. As paying customers celebrating a birthday, we should not have felt like an inconvenience.
Thankfully, our server Susan completely turned the night around. She was kind, attentive, patient, and truly saved my friend’s birthday dinner. If it weren’t for her, the evening would have been ruined. She is the reason we stayed and enjoyed ourselves.
Management should seriously reflect on how supervisors represent the restaurant. Customer service matters, and no guest should feel unwelcome or disrespected.
Here’s what happened: we arrived to add our name to the wait list. The hostess said you heard the drill. So I said 2 and my last name. Kind of strange. Then after ~30 mins a party of two, who came in after us, was seated before us. I thought my name was scratched off and we were forgotten. I told the hostess (who may be the owner based on another review I see) it seems like someone went before us. She abruptly replied “no one went ahead of you. I know how to do my job”. My daughter and I think she’s wrong, nonetheless, what a way to treat a customer.
We had the calamari appetizer. Shared the pulled pork, carolina style. Both very good.
I’ve been coming here for 40 years. Shes been through several owners. I have zero complaints.
Good mix of college and locals crowd.
The atmosphere is great! The bar tends to be louder but the area we were seated was mostly couples dining and didnt have any tvs going which was nice.
Only complaint was the woman’s bathroom smelled horribly like urine, so I was quick to use it and get out. But its never been a problem in the past.
We came here again and again were disappointed. The atmosphere was way too loud and the service wasn’t great. I ordered potato skins and the first time I couldn’t cut them with my steak knife. The second try was better but I was still unhappy and left hungry.