
Address and Contact Information
Address: 12000 SE 82nd Ave L123, Happy Valley, OR 97086
Phone: (971) 204-7593 ext. 1
Website: https://www.mirakuteiclackamas.com/
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MIRAKUTEI SUSHI & RAMEN 味楽亭PORTLAND,OREGON
Mirakutei Sushi & Ramen | Clackamas Town Center
Reviews
I appreciated the dairy-free Thai tea mocktails and the attention to detail on the tamago.
If that don’t tell you how good the food is. Let’s talk about the service. Our waiter, Lindsay, was super friendly came and checked up on us several times. I definitely recommended anybody that’s visiting the Clackamas area to try Mirakutei Sushi & Ramen at least once. With a wide selection of ramen and sushi to choose from, they are bound to have something for your taste buds.
The food itself was delicious, which makes this experience especially disappointing. Unfortunately, the service failure overshadowed what should have been a strong first visit.
There were four of us dining together. Two guests ordered ramen and two ordered sushi rolls. The ramen arrived first, and the timing was so poorly managed that those guests finished their entire meals before the sushi rolls were served. Only after the delay became obvious did the server say it would be “five more minutes,” with the food arriving several minutes later.
When I pointed out that half the table had already finished eating, the server responded with a smile on her face, “it is their turn to watch you eat.” This comment was dismissive and inappropriate given the situation. After we finally finished our sushi, the server asked how everything was. I mentioned that I felt better now that I had eaten, to which she replied that she also gets grumpy when she’s hungry. While an apology was mentioned, it felt habitual and lacked sincerity. There was no meaningful acknowledgment of the disruption, and no attempt at service recovery or accommodation.
At a $112 price point, and for a restaurant that presents itself as fine dining, this level of service is unacceptable. Dining out is meant to be a shared experience, not one where part of the table waits while the rest finishes.
This restaurant is located in a high-traffic mall, meaning many first-time guests will pass through. It would be a shame for others to experience similar treatment — particularly if assumptions, attentiveness, or potential bias played any role in how service was delivered. That concern alone warrants careful review by management.
The food deserves recognition, but service standards, staff training, and guest-recovery expectations clearly need attention. I would welcome a response from ownership regarding how this is being addressed.
Date of service 2/15 around 1 pm.