bobscaping
Chocolatier & Mint Classic milkshakes were excellent! (See photo)
… moreC. GR
My daughter and I visited the Milkshake Factory in McMurray this evening. A young lady by the name of Olivia helped us. I must say I wish every establishment had an Olivia. She was professional, helpful and happy, and seemed to genuinely love her job. The establishment was clean and the milkshake was delicious. Awesome!
… moretiffany ingram
Amazing place! Sarah , helped us with some dairy free shakes! Best shakes we have ever had! ☺️☺️
… moreElizabeth Myers
I love the Milkshake Factory! The best milkshake I have had from there was by Molly. She made the perfect shake with a great balance of inclusions and actual milkshake.
… moreTiffany Kinder
Sarah made me such a fantastic shake!! I told her what I typically like in a milkshake (peanut butter with chocolate ice cream) and she got to work. She made me the PeanutButter Brownie Batter shake and It was fantastic! Atmosphere is wonderful and Sarah represents the business and staff extremely well!
… moreMichelle
The girls behind the counter were very nice and the place was clean. We ordered two milkshakes – both had very nice presentations. We liked that they were on the thinner side, but the flavor was just not there. They add a wedge of chocolate on the top, but neither one of us cared for the taste. I’d like to go back and try something else on their menu since there was a nice variety. However, during this visit, I wasn’t thrilled.
… moreMark Dugan
This is the best place ever! The manager is amazing and so friendly! My first time in, and definitely want to come back!
… moreChloe Watts
It was my first time going into Milkshake Factory this past weekend and I couldn’t have had a better experience. The staff was very welcoming and the milkshakes me and my kids got were incredible!! One of the managers, Kelan, was delightful to talk to and very nice! I will definitely be going back soon
… moreLisa Mazza
I want to update my review, after communicating with Jesse Byrnes from the Milkshake Factory.
I received a quick response from this review and I reached out to Jesse, by email as requested in the response.
Thank you for using this as a training point, and making right by the customer.
Worst $7.00 I ever spent. I ordered a salted Caramel milkshake (which I’ve done numerous times at both, this location and Bridgeville, and they have always been good). I got a cup of salt and milk with a dollop of whip cream. There was no milkshake texture and no caramel. Even with the whip cream, it didn’t reach the top of the cup. Definitely shouldn’t have left a tip!
… moreSylvia manning
Stupid they sale only ONE size of milkshake. Not everyone can afford to waste $7 for a milkshake for a four yr old that would never be able to drink it. The girls there were very nice though. Maybe they need to think about accommodating customers of all sizes
… more