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Cary | MilkShake Factory®
Our team in Cary is serving up handspun milkshakes made with homemade ice cream alongside our legacy gourmet chocolate.
Handspun Milkshakes & Fine Chocolates | MilkShake Factory®
At MilkShake Factory®, the best milkshakes are pure and simple. Our handspun milkshakes are packed with housemade ice cream and premium ingredients.
Milkshake Menu
MilkShake Factory serves authentic, handspun milkshakes made with authentic housemade ice cream. Try seasonal milkshakes, gourmet milkshakes …
Reviews
Juliet Hart
This shop is gorgeous, and I was hoping for the best. We skipped our favorite ice cream spot to give it a try. The service is fast and friendly, however the shakes (the hubs and I tried the cookies and cream and the birthday cake shakes) were just ok. Not bad, not great, just right there in the middle where at about halfway through, you toil over whether you should finish it or save your calories. I tapped out early, and I’m a sucker for a cake batter almost anything if that tells you anything.
The photo station was a fun touch. The Cary locals appear to be smitten with this place as people piled in after us.
For me, MilkShake Factory delivered more aesthetics than flavor. You be the judge.
Cheers!
… moreThe photo station was a fun touch. The Cary locals appear to be smitten with this place as people piled in after us.
For me, MilkShake Factory delivered more aesthetics than flavor. You be the judge.
Cheers!
Luis Soto
First time visit and it was great. Different flavors of milkshakes and I wanted to try the new pumpkin pie shake. That first sip was phenomenal. Tasted like a solid pumpkin pie slice, but after getting halfway thru, there was something that was very overpowering. Almost as if it went from pumpkin pie to ginger snaps. Which isn’t bad, but I’m more of a pumpkin pie guy. Staff was friendly and engaging. And the strawberry shortcake sundae…great! Fresh strawberries, pieces of fluffy cake and ice cream. Would definitely head back.
… moreAdam Korte
The best milkshake I’ve ever had. And you might be like what does this guy know about good milkshakes. Trust me if you saw me in person you would say to yourself, yeah this guy knows a thing or two about milkshakes. Absolutely incredible. Will stop by a milkshake factory any chance I get. With the service and location of this one in Cary is extra special
… moreBrian Gonda
We got the seasonal peppermint/brownie milkshake, it was super yummy! It came with a cake pop as well which was really good. The milkshake is a bit expensive but it’s also relatively big, so it’s great to share with a friend! I would say it’s worth the price though, and afterwards you can enjoy the Christmas lights nearby!
… moreFulla El
The milkshake was refreshing and fruity, with a smooth, creamy texture-perfect for a hot day or a sweet treat anytime. The staff were warm and welcoming, and the store had a lovely, clean atmosphere. While I enjoyed the experience overall, the flavor of the milkshake was just okay and didn’t quite stand out. It also felt a bit priceyyyyyyy for what it was. I might give another flavor a try next time, but I’d also consider exploring other spots that offer more big cup sizes too.
… moreSofia W
This was my first time here and they have so many options. After careful consideration, the chocolate dipped strawberry milkshake was the winner. It was so fresh and yummy! I highly recommend coming here.
… moreA Mills
Oh my milkshakes and chocolate in the amazing new business. I really enjoyed this business. The young man was friendly, knowledgeable and an asset to the store. I enjoyed hearing his enthusiasm for the store and its products. The Dubai chocolate was a treat. It is close to the park and they have pup cups for a furry friend. It is summer and they have a wonderful selection of milkshakes.
… moreAdriana Salivia
I’m a huge milkshake lover, and it’s honestly hard to find a place that makes a great one. But I finally found the perfect spot — Milkshake Factory in Cary! I ordered the Chocolate Dipped Strawberry milkshake and it was absolutely delicious. On top of that, the girl who helped me was so friendly and welcoming, which made the experience even better. Highly recommend!
… moreAlaina Barnes
One of the best milkshakes I’ve ever had. One of the employees gave us some chocolate covered strawberries they were about to throw out and they were delicious too. I was hesitant to try because it’s a chain, but it was pretty great.
… moreJake Vyper
|Overview
+ Great selection of milkshakes to choose from
+ Chocolate Raspberry Truffle is amazing
+ Fantastic location in downtown Cary, NC
+ Friendly customer service
– Despite most shakes being priced at over $8, their sizes are small
– Not a big fan of its open-window ambiance
| Review
The Pittsburgh-based Milkshake Factory franchise is expanding all over America, and after it opened its first NC location in Durham last summer, a new one in downtown Cary just opened 3 weeks ago, so my girl & I decided to try.
Most of the milkshakes in the menu cost around $8+ with a the more premium ones costing $9+ to $10+. We looked at the menu outside and based on the photos on the menu, there’s a great variety of different milkshakes to choose from.
Milkshake Factory has 4 Signature Shakes: Chocolate Dipped Strawberry, Chocolatier, Cookie Jar & Campfire Smore’s. Based on the photos, these premium drinks are loaded with semi-sweet chocolate chips, melted fudge & other sweet toppings, depending on which milkshake you get. The rest in the menu are 10 Gourmet Shakes, 4 Classic Shakes & 4 “Not Shakes” (sundaes). There are also premium chocolates, and all their sweets are housemade.
We decided to order 1 of the Gourmet Shakes: The Chocolate Raspberry Truffle, which is a delicious blend of dark cocoa, semi-sweet chocolate chips, raspberry puree & melted fudge. A small piece of chocolate is placed on top of the whip cream. As expected, the milkshake we shared tasted rich & sweet; the raspberry puree went well with the cocoa flavors, and there’s a good amount of fudge that filled the sides of the cup.
As a long-time milkshake enjoyer, I’m used to the kind you get from restaurants that serve some of the milkshake in the glass and the remaining ones in a tin cup. The amount of milkshake you get from that is enjoyable. Sadly, Milkshake Factory’s shakes are quite small despite most of them being priced at $8+, and there are no bigger size options for those who prefer a taller cup. There’s a tin can in the photo of the Chocolate Dipped Strawberry in the menu, but that looks misleading as that -and any of their milkshakes- are not served that way. How can it call itself “Milkshake Factory” when it can’t even “manufacture” a monster milkshake?
Nonetheless, despite the lack of a real monster shake or a classic tin can-sized serving, Milkshake Factory is a master of blending just the right amount of ice cream, milk & mixed-ins that go well together to make a creamy and delicious milkshake that will make you forget the cheap kind of milkshakes you can get from Cook Out, Dairy Queen, or any other restaurant.
Customer service here was excellent. There were two servers when we went, and they were both friendly and answered my questions about the milkshakes and the franchise clearly. 1 of the servers, Zack, was a gentleman. He prepared the milkshake order fast and served with care. When our order was ready, Zack called for me to pick up the milkshake from the counter.
My girl & I sat on one of the few tables in Milkshake Factory’s open ambiance with clean spaces, bright lights and white walls. Honestly, I’m not a big fan of the open-window layout, which seems to be common for dessert shops. It’s not necessarily a good or bad thing; it’s just not an ideal place to chill. Maybe I’m just used to the more inviting ambiance of some milk tea cafes.
At this point, I’ve only tried 1 kind of milkshake in Milkshake Factory, so I’ll likely share a follow-up review focusing on another milkshake or 2. Right now, I’m just delighted that we have a new sweet reason to revisit the developing downtown Cary.
| Overall Score: 4.4/5
… more+ Great selection of milkshakes to choose from
+ Chocolate Raspberry Truffle is amazing
+ Fantastic location in downtown Cary, NC
+ Friendly customer service
– Despite most shakes being priced at over $8, their sizes are small
– Not a big fan of its open-window ambiance
| Review
The Pittsburgh-based Milkshake Factory franchise is expanding all over America, and after it opened its first NC location in Durham last summer, a new one in downtown Cary just opened 3 weeks ago, so my girl & I decided to try.
Most of the milkshakes in the menu cost around $8+ with a the more premium ones costing $9+ to $10+. We looked at the menu outside and based on the photos on the menu, there’s a great variety of different milkshakes to choose from.
Milkshake Factory has 4 Signature Shakes: Chocolate Dipped Strawberry, Chocolatier, Cookie Jar & Campfire Smore’s. Based on the photos, these premium drinks are loaded with semi-sweet chocolate chips, melted fudge & other sweet toppings, depending on which milkshake you get. The rest in the menu are 10 Gourmet Shakes, 4 Classic Shakes & 4 “Not Shakes” (sundaes). There are also premium chocolates, and all their sweets are housemade.
We decided to order 1 of the Gourmet Shakes: The Chocolate Raspberry Truffle, which is a delicious blend of dark cocoa, semi-sweet chocolate chips, raspberry puree & melted fudge. A small piece of chocolate is placed on top of the whip cream. As expected, the milkshake we shared tasted rich & sweet; the raspberry puree went well with the cocoa flavors, and there’s a good amount of fudge that filled the sides of the cup.
As a long-time milkshake enjoyer, I’m used to the kind you get from restaurants that serve some of the milkshake in the glass and the remaining ones in a tin cup. The amount of milkshake you get from that is enjoyable. Sadly, Milkshake Factory’s shakes are quite small despite most of them being priced at $8+, and there are no bigger size options for those who prefer a taller cup. There’s a tin can in the photo of the Chocolate Dipped Strawberry in the menu, but that looks misleading as that -and any of their milkshakes- are not served that way. How can it call itself “Milkshake Factory” when it can’t even “manufacture” a monster milkshake?
Nonetheless, despite the lack of a real monster shake or a classic tin can-sized serving, Milkshake Factory is a master of blending just the right amount of ice cream, milk & mixed-ins that go well together to make a creamy and delicious milkshake that will make you forget the cheap kind of milkshakes you can get from Cook Out, Dairy Queen, or any other restaurant.
Customer service here was excellent. There were two servers when we went, and they were both friendly and answered my questions about the milkshakes and the franchise clearly. 1 of the servers, Zack, was a gentleman. He prepared the milkshake order fast and served with care. When our order was ready, Zack called for me to pick up the milkshake from the counter.
My girl & I sat on one of the few tables in Milkshake Factory’s open ambiance with clean spaces, bright lights and white walls. Honestly, I’m not a big fan of the open-window layout, which seems to be common for dessert shops. It’s not necessarily a good or bad thing; it’s just not an ideal place to chill. Maybe I’m just used to the more inviting ambiance of some milk tea cafes.
At this point, I’ve only tried 1 kind of milkshake in Milkshake Factory, so I’ll likely share a follow-up review focusing on another milkshake or 2. Right now, I’m just delighted that we have a new sweet reason to revisit the developing downtown Cary.
| Overall Score: 4.4/5